The employer he lied about the order I know there is no one order that gets for 2 people in the grubhub order only for one derive . Don't do that pushed game to me I know you're pushed
Atmosphere: 1
Service: 1
Britzlen
McDonald's is good
Atmosphere: 5
Food: 5
Service: 5
Miles Abernathy
It's a standard McDonald's restaurant.
Atmosphere: 4
Food: 4
Service: 4
Bryan
I want to commend the staff at this location. I placed an online order for breakfast and when I showed up the app showed the order had been canceled. I explained the situation and the staff was able to resolve the issue and did it with a smile! Amazing service!! I didn’t get her name, but it was a friendly African-American woman at the front counter who was handling the breakfast rush like a champ. She turned a bad situation into a return customer!
Atmosphere: 5
Food: 5
Service: 5
Nolan Davis
They removed my comment after 2 days . I ordered threw the mobile app they made me wait 30 min curbside when I went in they said mobile ording was down . I showed my receipt asked if i could get my food or refund they told me that is not there problem 48hrs later they processed the 12 dollars from my bank. The owner reponded very fast with a link to a page that doesnt exist. Ive sent multiple emails to mcdonalds feedback not getting a responce this seems this will be the hardest 12 bucks ever taken trying to recover this is ridiculous . Customer service doest exist in this location and to the owner i have coppied this and I will repost for every time you delete it i will do it every day for multiple years until i get returned what was stolen from me , also I will escilate this.
Joel Romero
Despite the bad reviews, I find this McDonalds to be one of the best in Austin, is my go-to because it's really close to my place but I really like it here, service is fast, there's not a lot of people and it has never disappointed me (actually once, but not because of them, I was trying something new rather than my regular order). Now that I moved out I'm gonna miss this location but I totally recommend it.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Mcrib, Chicken Sandwich, McDonald's Big Mac
James Fields
Place is super busy with people who aren't looking out and or listening for their orders. I waited and watch Daniela handle the pressure and crowd well. Great work Thank you and God bless 🙏
Only two people in the drive thru, and nobody inside and couldn’t even get an order right
Atmosphere: 1
Food: 1
Service: 1
Sebastian Aviles
Everyone rude
Atmosphere: 1
Food: 1
Service: 1
TR Johnson
I would normally say that this is generally a great McDonald’s, even if they’re swamped, they’re decently fast. However, today, being a busy time, I saw a young man go up to the counter to order (normal right? Cause not everyone wants to use a kiosk..) and the manager went to ask him what order he was waiting for and he said that he wanted to order. She said “You can use the kiosk to do that.” And shooed him off. Now, I’ve been in various customer service jobs and that it not professional, even if you’re busy (it’s one person and I think he only ordered a drink anyway that he cannot get himself because there’s no customer fountains). To shoo him off? That’s not a way you should deal with ANYONE. Another manager there had been taking orders of those who came to the counter, you can too.
Atmosphere: 4
Food: 5
Service: 1
S. M. Y.
I rarely go to McDonalds but my friends and I needed a treat.. picked up hot fudge sundaes for everyone 😋
Worst service cold food
Atmosphere: 1
Food: 1
Service: 1
Love it it's mickey d's
Atmosphere: 4
Food: 5
Service: 5
My daughter got sick, on the food happy meal
Atmosphere: 3
Food: 1
Service: 3
The employer he lied about the order
I know there is no one order that gets for 2 people in the grubhub order only for one derive . Don't do that pushed game to me
I know you're pushed
Atmosphere: 1
Service: 1
McDonald's is good
Atmosphere: 5
Food: 5
Service: 5
It's a standard McDonald's restaurant.
Atmosphere: 4
Food: 4
Service: 4
I want to commend the staff at this location. I placed an online order for breakfast and when I showed up the app showed the order had been canceled. I explained the situation and the staff was able to resolve the issue and did it with a smile! Amazing service!! I didn’t get her name, but it was a friendly African-American woman at the front counter who was handling the breakfast rush like a champ. She turned a bad situation into a return customer!
Atmosphere: 5
Food: 5
Service: 5
They removed my comment after 2 days . I ordered threw the mobile app they made me wait 30 min curbside when I went in they said mobile ording was down . I showed my receipt asked if i could get my food or refund they told me that is not there problem 48hrs later they processed the 12 dollars from my bank. The owner reponded very fast with a link to a page that doesnt exist. Ive sent multiple emails to mcdonalds feedback not getting a responce this seems this will be the hardest 12 bucks ever taken trying to recover this is ridiculous . Customer service doest exist in this location and to the owner i have coppied this and I will repost for every time you delete it i will do it every day for multiple years until i get returned what was stolen from me , also I will escilate this.
Despite the bad reviews, I find this McDonalds to be one of the best in Austin, is my go-to because it's really close to my place but I really like it here, service is fast, there's not a lot of people and it has never disappointed me (actually once, but not because of them, I was trying something new rather than my regular order).
Now that I moved out I'm gonna miss this location but I totally recommend it.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Mcrib, Chicken Sandwich, McDonald's Big Mac
Place is super busy with people who aren't looking out and or listening for their orders. I waited and watch Daniela handle the pressure and crowd well. Great work
Thank you and God bless 🙏
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Drive thru ...intercom lousy!
Atmosphere: 3
Food: 3
Service: 2
Only two people in the drive thru, and nobody inside and couldn’t even get an order right
Atmosphere: 1
Food: 1
Service: 1
Everyone rude
Atmosphere: 1
Food: 1
Service: 1
I would normally say that this is generally a great McDonald’s, even if they’re swamped, they’re decently fast. However, today, being a busy time, I saw a young man go up to the counter to order (normal right? Cause not everyone wants to use a kiosk..) and the manager went to ask him what order he was waiting for and he said that he wanted to order. She said “You can use the kiosk to do that.” And shooed him off.
Now, I’ve been in various customer service jobs and that it not professional, even if you’re busy (it’s one person and I think he only ordered a drink anyway that he cannot get himself because there’s no customer fountains). To shoo him off? That’s not a way you should deal with ANYONE. Another manager there had been taking orders of those who came to the counter, you can too.
Atmosphere: 4
Food: 5
Service: 1
I rarely go to McDonalds but my friends and I needed a treat.. picked up hot fudge sundaes for everyone 😋
Food: 4
Service: 4
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