Had 3 door dashers wait over 20 minutes each and order never even came out
Atmosphere: 1
Food: 1
Service: 1
Chris Vanloan
The bowl with Asian flavored vegan bowl was delicious. One of the things I wanted wasn't available so the manager comped us with some free drinks. Much appreciated!
Atmosphere: 5
Food: 5
Service: 5
Hannah H.
Paid $2.50 extra for kimchi and cucumbers but they didn’t include them. The $4 salad was also very small. BUT, it’s the best GF food I’ve had in a long time. The BBQ fried chicken is on point so still gave them 5 stars. It’s a carry out type restaurant so we didn’t notice till we were home.Dietary restrictions: Gluten
Atmosphere: 4
Food: 5
Service: 1
JP Evans
Ordered late night with Uber eats. Happy with the food and nice to have a healthy alternative when it comes to eating late. Only gripe is the price point. Had the Nutella chia seeds and the bbq chicken bowl with the sweet potato noodles.
I ordered at 10:20 and picked up about 15 minutes later and the food that was cold. The rice, tofu, sweet potatos we're all cold and dry, like they had been sitting out for a while. And there were no napkins or utensils. The creamy sesame sauce was very good and clearly timing wasn't an issue, but if the food was prepared better this would have been a much better experience.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Build Your Own Bowl
KJ C
This is inside of a shared kitchen area so you just ordered out front and the food is brought out.The sesame tofu was soo freaking good! I got the bowl with broccoli, sweet potato and the kale slaw with the sweet Korean bbq and a side of kimchi! I was very greatful they had a vegan kimchi and it was perfectly spiced. Would def recommendDietary restrictions: Vegan
Atmosphere: 4
Food: 5
Service: 5
Angel G.
The food overall tastes good. But, the bowls are a bit off in their portioning. They need more protein and rice in the bowls.
Amelia B.
Tasty! Ordered the chicken broccoli bowl, which is the second most popular bowl. I subbed in sweet potato noodles. This was so good and was just what I needed after a long work day. So many options with a great variety of healthy substitutes you can easily swap in bowls. The egg was cooked perfectly too and complimented the bowl nicely.
Markeyia Gaston
I ordered two bowls with the noodles and one salad. Great portions and it was so tasty!
Soo good! The bbq cauliflower was good and loved the sauce that came with it and the creamy sauce! Fries were perfectly crispy. Will order again!
Food: 5
Service: 5
Michael W.
My recent experience with Moonbowls via delivery left much to be desired. I opted for the chicken dish, and unfortunately, it was a letdown from start to finish. Chicken: The chicken was shockingly bland and tasteless. It felt like a missed opportunity to infuse the dish with the flavors promised on the menu. I had hoped for an exciting culinary experience, but what I received was far from satisfying. Portion Size and Value: To add to the disappointment, the price I paid for the delivered meal did not align with the portion size or the quality of the protein. The amount of chicken provided was significantly underwhelming for the cost incurred, making it feel like a poor investment. Packaging: On a positive note, the packaging was secure, and the food arrived in good condition. However, the lack of flavor in the chicken overshadowed any positive aspects of the delivery. I had high hopes for Moonbowls, but the delivered meal failed to meet even the most basic expectations. I hope this feedback serves as an opportunity for improvement
Adri Telebelsarfi
Ordered 2 bbq chicken bowls through uber eats. When they arrived, both bowls were completely missing the chicken. It's hard to contact them. It sent me to uber eats customer service. Was on hold for 10 minutes before being connected. As soon as the phone was answered, I was hung up on. Called again and was on hold for another 10 minutes. Finally someone answered but they were very unprofessional and not helpful. When she answered, she didn't even say hello or introduce herself, she was just humming and mumbled something on the phone. It wasn't until I said, "hello", that she sounded surprised. I had to explain a simple issue with my order more than 3 times before she put me on hold again for another 10 minutes. Then wanted me to take a picture of my order to send to them to only refund a small portion of my entire order. I ended up just driving to the location and was just given the 2 portions of chicken that were missing. I was also charged extra for chopsticks and napkins that I never got. The food was decent but customer service was awful. Unfortunately this whole experience will prevent me from ever ordering from here again.
Food: 1
Service: 1
Shelby Rodrigues
Not actual restaurant. You pick up your food similar to an Amazon hub locker. Forced to download app. App flawed and wants you to create profile but doesn’t actually allow you to create one. The staff was rude, telling me to move my car rather than assisting me in obtaining my to-go order. 4PM on a Thursday with only 2 other customers so not busy at all. Was unable to pick up order. I suggest moving the business before you go out of business.
Atmosphere: 1
Food: 4
Service: 1
Evan P.
I am honestly speechless. This meal didn't even leave me with enough energy to write a full review. I got two hot chicken bowls with cauliflower rice, and it was about 40$. A waste of money for sure. Everything was bland and the contrasting flavors did not blend together well. As an Asian American, I find it almost offensive that this was considered Korean. I understand the idea and direction that they were trying to go for, but the flavors were very far off from their target. I must say though, this place has some of the best togo packaging I've seen.
Had 3 door dashers wait over 20 minutes each and order never even came out
Atmosphere: 1
Food: 1
Service: 1
The bowl with Asian flavored vegan bowl was delicious. One of the things I wanted wasn't available so the manager comped us with some free drinks. Much appreciated!
Atmosphere: 5
Food: 5
Service: 5
Paid $2.50 extra for kimchi and cucumbers but they didn’t include them. The $4 salad was also very small. BUT, it’s the best GF food I’ve had in a long time. The BBQ fried chicken is on point so still gave them 5 stars. It’s a carry out type restaurant so we didn’t notice till we were home.Dietary restrictions: Gluten
Atmosphere: 4
Food: 5
Service: 1
Ordered late night with Uber eats. Happy with the food and nice to have a healthy alternative when it comes to eating late. Only gripe is the price point. Had the Nutella chia seeds and the bbq chicken bowl with the sweet potato noodles.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Sesame Ginger Kale Slaw - Side, Nutella Chia Pudding
I ordered at 10:20 and picked up about 15 minutes later and the food that was cold. The rice, tofu, sweet potatos we're all cold and dry, like they had been sitting out for a while. And there were no napkins or utensils. The creamy sesame sauce was very good and clearly timing wasn't an issue, but if the food was prepared better this would have been a much better experience.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Build Your Own Bowl
This is inside of a shared kitchen area so you just ordered out front and the food is brought out.The sesame tofu was soo freaking good! I got the bowl with broccoli, sweet potato and the kale slaw with the sweet Korean bbq and a side of kimchi! I was very greatful they had a vegan kimchi and it was perfectly spiced. Would def recommendDietary restrictions: Vegan
Atmosphere: 4
Food: 5
Service: 5
The food overall tastes good. But, the bowls are a bit off in their portioning. They need more protein and rice in the bowls.
Tasty! Ordered the chicken broccoli bowl, which is the second most popular bowl. I subbed in sweet potato noodles. This was so good and was just what I needed after a long work day. So many options with a great variety of healthy substitutes you can easily swap in bowls. The egg was cooked perfectly too and complimented the bowl nicely.
I ordered two bowls with the noodles and one salad. Great portions and it was so tasty!
Food: 5
Love this place so much! It’s good and healthy!
Food: 5
Service: 5
Restaurantji Recommends
Soo good! The bbq cauliflower was good and loved the sauce that came with it and the creamy sauce! Fries were perfectly crispy. Will order again!
Food: 5
Service: 5
My recent experience with Moonbowls via delivery left much to be desired. I opted for the chicken dish, and unfortunately, it was a letdown from start to finish. Chicken: The chicken was shockingly bland and tasteless. It felt like a missed opportunity to infuse the dish with the flavors promised on the menu. I had hoped for an exciting culinary experience, but what I received was far from satisfying. Portion Size and Value: To add to the disappointment, the price I paid for the delivered meal did not align with the portion size or the quality of the protein. The amount of chicken provided was significantly underwhelming for the cost incurred, making it feel like a poor investment. Packaging: On a positive note, the packaging was secure, and the food arrived in good condition. However, the lack of flavor in the chicken overshadowed any positive aspects of the delivery. I had high hopes for Moonbowls, but the delivered meal failed to meet even the most basic expectations. I hope this feedback serves as an opportunity for improvement
Ordered 2 bbq chicken bowls through uber eats. When they arrived, both bowls were completely missing the chicken. It's hard to contact them. It sent me to uber eats customer service. Was on hold for 10 minutes before being connected. As soon as the phone was answered, I was hung up on. Called again and was on hold for another 10 minutes. Finally someone answered but they were very unprofessional and not helpful. When she answered, she didn't even say hello or introduce herself, she was just humming and mumbled something on the phone. It wasn't until I said, "hello", that she sounded surprised. I had to explain a simple issue with my order more than 3 times before she put me on hold again for another 10 minutes. Then wanted me to take a picture of my order to send to them to only refund a small portion of my entire order. I ended up just driving to the location and was just given the 2 portions of chicken that were missing. I was also charged extra for chopsticks and napkins that I never got. The food was decent but customer service was awful. Unfortunately this whole experience will prevent me from ever ordering from here again.
Food: 1
Service: 1
Not actual restaurant. You pick up your food similar to an Amazon hub locker. Forced to download app. App flawed and wants you to create profile but doesn’t actually allow you to create one. The staff was rude, telling me to move my car rather than assisting me in obtaining my to-go order. 4PM on a Thursday with only 2 other customers so not busy at all. Was unable to pick up order. I suggest moving the business before you go out of business.
Atmosphere: 1
Food: 4
Service: 1
I am honestly speechless. This meal didn't even leave me with enough energy to write a full review. I got two hot chicken bowls with cauliflower rice, and it was about 40$. A waste of money for sure. Everything was bland and the contrasting flavors did not blend together well. As an Asian American, I find it almost offensive that this was considered Korean. I understand the idea and direction that they were trying to go for, but the flavors were very far off from their target. I must say though, this place has some of the best togo packaging I've seen.