Nordstrom Ebar Artisan Coffee

The best cup of pour over coffee that I have ever had
I have remembered it for days and tried making it at home to no avail

Atmosphere: 5

Service: 5

Recommended dishes: Drip Coffee

Complaint Regarding Service at Nordstrom EBAR on May 25th, 2024

Dear EBAR Management,

I am writing to express my disappointment with the service I received at your establishment on May 25th, 2024, at approximately 11:30 am.

Unfortunately, the staff's attitude and the overall service level fell far short of my expectations. The interaction felt unwelcoming, almost as if they did not want me to place an order. This significantly impacted my experience and ultimately led me to take my business elsewhere.

I was hoping to enjoy a meal at your shop, but due to the service received, I felt compelled to go to another coffee shop to have a similar meal.

I value EBAR and would appreciate it if you could investigate this matter. I believe improved customer service training would be beneficial to ensure a positive experience for all your patrons.

Thank you for your time and attention to this complaint.

Regards,

Atmosphere: 3

Food: 4

Service: 1

The lemon chicken pasta was AMAZING!!! I can't stop thinking about it. Did not expect for their prepared food to be that good. Starbucks better watch out because Nordstrom's cafe is on another level.

Atmosphere: 5

Food: 5

Service: 5

Fantastic French Onion Soup ??And lots of other tasty treats ?????

Parking: Lots

Wheelchair accessibility: Mall, lots, elevators

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chocolate Chunk Cookie

Lovely coffee shop outside

Atmosphere: 5

Food: 5

Service: 5

They let the regular coffee stays for ever on the coffeemaker more than hours, making the coffee tests burning and bitter. 1/2 an hour is the rule.The specialty coffee like cappuccinos are make like the caffe lattes no difference...so sad . We paid a lot $$$ for coffee this days. Please train youe Baristas.I rather but from Nordstrom abd and not Starbucks.

Atmosphere: 2

Food: 1

Service: 3

Fabulous coffee Yum!

Atmosphere: 5

Service: 5

Coffee was good, WiFi was fast but low range. Atmosphere mid shopping mall. Food was absent only sugar packed fast premade stuff. Had a coffee before the movie and enjoyed it. Minus another star for only single use kitchenware.

(Translated by Google) Excellent service, there is a person who speaks Spanish helps a lot(Original)Excelente servicio, hay una persona que habla español ayuda bastante

Atmosphere: 5

Food: 5

Service: 5

Great place with knowledgeable barristas.
I had a cortado with a blend from Costa Rica and Indonesia and I enjoyed my cuppa coffee!

Great place!

Hands down best cold brew coffee in Austin. I’ve noticed recently most coffee shops have watered down their coffee but not here - they definitely did not cut back on the quality.Staff is very friendly too!

Wow, was the mocha sweet! I asked for 1/2 chocolate and could still barely drink it. The full chocolate mocha was so syrupy, I thought she must have spilled when pouring it in.

Excellent open space to chill

(Translated by Google) If you want to enjoy a hot or cold drink, believe me that within the square this is a good option I recommend it(Original)Si quieres disfrutar de una bebida caliente o fría, créeme que dentro de la plaza este es una buena opción te lo recomiendo