Wait in line for over 30 minutes even when it’s not busy. They serve chow mein that’s pretty much just cabbage at the bottom of the bowl with no noodles and charge higher prices than normal to prey on college students. I’m never going here again.
Atmosphere: 1
Food: 1
Service: 1
Tao Ji
Ridiculously short of staff. One person does everything in front: never seen a Panda Express this bad.
Atmosphere: 1
Food: 4
Service: 1
ji bo
50 people in line and only 1 worker, maybe they need to create a new genre called slow-
Atmosphere: 1
Food: 1
Service: 1
Parker Givens
They forgot an entire entree.
Atmosphere: 1
Food: 1
Service: 1
Paul Horne (Paulie)
No pork. Egg rolls cannot be ordered online because they are not listed on the app menu but they can be purchased at the register.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Teriyaki Chicken
Samuel Lee
Nice customer experience, but horrible portions of food. I ordered a plate with Orange Chicken and Chow Mein, and when I opened the lid, the portions were so bare, that I still felt I was hungry. This is the only panda express where the portions are small. Went to another Panda Express the other day, and the portions were way bigger than what they give out at the Union. Felt like I wasted ten bucks for a meal.
Atmosphere: 5
Food: 2
Service: 5
Marlio Sanchez
The worst rice ever. Please take action of this issue. It’s always like that.
Atmosphere: 3
Food: 1
Service: 3
Alvin P.
I have to wait 40 minutes in line. Only one person help serving the food in a 20-30 people lines. This is not even the first time it happens. They have a huge staffing issue. This place fail as a fast food chain.
Carmen Grace Edwards
Jessica yesterday went above and beyond for me! She was so kind and brightened up my day. Her favorite is the apple pie roll and she put me on! Great, valuable asset to the Panda Union location.
The food offered here is the same quality as other Panda Express locations. There is always a bit of a line, and it consistently takes a while to get food here since there are always many out-of-stock food items. It's super convenient, so it's still worth going for a quick meal
Jeremy Lyon
I arrived at 1pm. I stood in line for 40mins because I never could have imagined it would move so slowly. In fact, I showed up 30mins prior to that but decided to take a walk because the line was so long. When I got back the line hadn't shrunk by a single person. I only got in line because I never could have imagined they'd manage their customers so poorly.Their manager only staffed two (2!!) employees to man the whole restaurant during the lunch rush. One in front and one in back. So this was not the employees' faults at all, just despicable management. Inconsiderate to both their own employees' workloads and the student custimers who have hourly classes and places to be.I ended up not getting to eat the lunch I paid for until an hour later because after losing a full hour to trying to get food, I had to run to catch the quiz in my next class. I hope they increase their pay and hire more staff. I've never given a 1 star rating before I but this was well earned until they fix their staffing problem.Their service during the most easily predictable crunch is deplorable.
Atmosphere: 4
Food: 4
Service: 1
Anna Ferrini
It's definitely convenient that it's there in the Union, and depending on the time, there could be quite a line -- but it tends to move through efficiently. It seems fairly common that they would have run out of greens or they aren't bothering offering them as a base option, which is disappointing. But it is what it is!
Atmosphere: 3
Food: 3
Service: 3
asmatullah logary
Thanks for the service ?
Atmosphere: 5
Food: 5
Service: 4
Brianna Cushman
Snottiest workers I have ever come across in the fast food industry, extremely rude and got the order wrong twice and continued to cop an attitude when we told her it was wrong, then gave us everything wrong AGAIN when we sent it back. I've worked in the food industry before and I know sometimes you can have a bad day, but it was absolutely ridiculous, and there is no excuse for treating customers this way. I have never written a bad review before. This is my first. So it has to say something that I felt the need to speak up.
Wait in line for over 30 minutes even when it’s not busy. They serve chow mein that’s pretty much just cabbage at the bottom of the bowl with no noodles and charge higher prices than normal to prey on college students. I’m never going here again.
Atmosphere: 1
Food: 1
Service: 1
Ridiculously short of staff. One person does everything in front: never seen a Panda Express this bad.
Atmosphere: 1
Food: 4
Service: 1
50 people in line and only 1 worker, maybe they need to create a new genre called slow-
Atmosphere: 1
Food: 1
Service: 1
They forgot an entire entree.
Atmosphere: 1
Food: 1
Service: 1
No pork. Egg rolls cannot be ordered online because they are not listed on the app menu but they can be purchased at the register.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Teriyaki Chicken
Nice customer experience, but horrible portions of food. I ordered a plate with Orange Chicken and Chow Mein, and when I opened the lid, the portions were so bare, that I still felt I was hungry. This is the only panda express where the portions are small. Went to another Panda Express the other day, and the portions were way bigger than what they give out at the Union. Felt like I wasted ten bucks for a meal.
Atmosphere: 5
Food: 2
Service: 5
The worst rice ever. Please take action of this issue. It’s always like that.
Atmosphere: 3
Food: 1
Service: 3
I have to wait 40 minutes in line. Only one person help serving the food in a 20-30 people lines. This is not even the first time it happens. They have a huge staffing issue. This place fail as a fast food chain.
Jessica yesterday went above and beyond for me! She was so kind and brightened up my day. Her favorite is the apple pie roll and she put me on! Great, valuable asset to the Panda Union location.
Atmosphere: 5
Food: 5
Service: 5
Tendons in my teriyaki chicken ?
Restaurantji Recommends
The food offered here is the same quality as other Panda Express locations. There is always a bit of a line, and it consistently takes a while to get food here since there are always many out-of-stock food items. It's super convenient, so it's still worth going for a quick meal
I arrived at 1pm. I stood in line for 40mins because I never could have imagined it would move so slowly. In fact, I showed up 30mins prior to that but decided to take a walk because the line was so long. When I got back the line hadn't shrunk by a single person. I only got in line because I never could have imagined they'd manage their customers so poorly.Their manager only staffed two (2!!) employees to man the whole restaurant during the lunch rush. One in front and one in back. So this was not the employees' faults at all, just despicable management. Inconsiderate to both their own employees' workloads and the student custimers who have hourly classes and places to be.I ended up not getting to eat the lunch I paid for until an hour later because after losing a full hour to trying to get food, I had to run to catch the quiz in my next class. I hope they increase their pay and hire more staff. I've never given a 1 star rating before I but this was well earned until they fix their staffing problem.Their service during the most easily predictable crunch is deplorable.
Atmosphere: 4
Food: 4
Service: 1
It's definitely convenient that it's there in the Union, and depending on the time, there could be quite a line -- but it tends to move through efficiently. It seems fairly common that they would have run out of greens or they aren't bothering offering them as a base option, which is disappointing. But it is what it is!
Atmosphere: 3
Food: 3
Service: 3
Thanks for the service ?
Atmosphere: 5
Food: 5
Service: 4
Snottiest workers I have ever come across in the fast food industry, extremely rude and got the order wrong twice and continued to cop an attitude when we told her it was wrong, then gave us everything wrong AGAIN when we sent it back. I've worked in the food industry before and I know sometimes you can have a bad day, but it was absolutely ridiculous, and there is no excuse for treating customers this way. I have never written a bad review before. This is my first. So it has to say something that I felt the need to speak up.
Atmosphere: 1
Food: 1
Service: 1