We have been to a few pandas and this one is the best of all time. Never had a burned fried noodle ( had that 3 times at the panda next to ikea round rock), or bad customer service. Manager is very nice too. Just wish panda will offer spoon again, I had to bring my own spoon cos my 4 year old need it for his rice.
Atmosphere: 5
Food: 5
Service: 5
Tina
It takes a lot for me to write a bad review, but the Four Points location is not good. The service is bad and I also found a piece of metal in my food. Be careful eating here.
Kurtis
I just ate all this food and found this bug! Disgusting! Never going back and hopefully I don't end up sick!
Your customer service isn't the issue. THERE'S A BUG IN MY FOOD
Niki Lei
Nice and clean local place to get delicious food.
Atmosphere: 5
Food: 5
Service: 5
jeannine Frenzel
The food at Panda Express is always fresh and delicious. I love racking up points on my rewards. I eat there often and have never had bad service.
Atmosphere: 5
Food: 5
Service: 5
Brenner Jones
Samara - you’re a legend! Thanks for your help with the e-gift card! Thank you to the other two people who helped me the time before as well, I should have gotten you names, but you definitely deserve recognition!
Amazing staff here! Now if only the company could fix its app so I can just add a second e-gift card to my wallet!
Atmosphere: 5
Food: 5
Service: 5
Vickie Young
Food was good
Atmosphere: 5
Food: 5
Service: 5
Jose Alonso
The food was a little cold the cookie was stale but the service was good and the place looked nice
Atmosphere: 4
Food: 3
Service: 4
Christina Drake
As a reminder— people generally don’t review “fast food” establishments unless it’s bad. So these reviews are probably greatly skewed. I had a perfectly pleasant experience there, and after looking at the existing reviews I was compelled to leave my experience— Great easy Asian food. Everything tasted great and was ready really quickly. Reasonably priced family meal. I ordered online and got a text when the food was ready. Jumped in the drive through line and got the food right away.
Food: 5
Service: 5
Recommended dishes: Chow Mein
Riley Cassel
Slow svc. We (our carpool) usually get linch via the drive through and almost always end up parked and waiting for something. And then about 1 out of 3 times something is missing or wrong in the order.
Wheelchair accessibility: Handicap parking is good, seems fine for wheelchair use.
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Orange Chicken, Honey Sesame, Chow Mein, The Original Orange Chicken, Mushroom Chicken, Veggie Spring Roll
Good food and very good service. This restaurant is family friendly, fast service. Great option!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mushroom Chicken with Fried Rice, Chow Mein
Juan Durán
The flavor has changed a lot, it's not like before
Atmosphere: 4
Food: 3
Service: 4
Laura Sess
this place gets 1 star because it's very clean. But the food is always old, come, dry, oily, you name it. I've tried to give them multiple chances and it just doesn't change. The chow mein is always superrrrrrr greasy, and everything just tastes like it's been sitting out for hours. It's annoying, working all day, and wanting to enjoy a hot meal because you are to tired to cook, just to have your time, money and taste buds wasted. They need to step it up ALOT. Just go a little further down to the Anderson mill location, the female manager there is always so nice, and makes sure the food is always HOT and cooked in rotation
Atmosphere: 3
Food: 1
Service: 3
Katherine Delfin
I visited at 9:30 pm and was told that they only cook to order. However, when I asked for chow mein, I was informed that they could only serve what was already prepared, which was fried rice. The fried rice looked dry and old. When I asked if they could make chow mein, the lady serving gave me a dismissive look and said they couldn’t cook it anymore, with a clear attitude.
While I understand the kitchen was closing soon, don’t tell your customers you can cook to order if you’re not willing to follow through. This was a disappointing experience, and the poor customer service made it worse.
We have been to a few pandas and this one is the best of all time. Never had a burned fried noodle ( had that 3 times at the panda next to ikea round rock), or bad customer service. Manager is very nice too. Just wish panda will offer spoon again, I had to bring my own spoon cos my 4 year old need it for his rice.
Atmosphere: 5
Food: 5
Service: 5
It takes a lot for me to write a bad review, but the Four Points location is not good. The service is bad and I also found a piece of metal in my food. Be careful eating here.
I just ate all this food and found this bug! Disgusting! Never going back and hopefully I don't end up sick!
Your customer service isn't the issue. THERE'S A BUG IN MY FOOD
Nice and clean local place to get delicious food.
Atmosphere: 5
Food: 5
Service: 5
The food at Panda Express is always fresh and delicious. I love racking up points on my rewards. I eat there often and have never had bad service.
Atmosphere: 5
Food: 5
Service: 5
Samara - you’re a legend! Thanks for your help with the e-gift card! Thank you to the other two people who helped me the time before as well, I should have gotten you names, but you definitely deserve recognition!
Amazing staff here! Now if only the company could fix its app so I can just add a second e-gift card to my wallet!
Atmosphere: 5
Food: 5
Service: 5
Food was good
Atmosphere: 5
Food: 5
Service: 5
The food was a little cold the cookie was stale but the service was good and the place looked nice
Atmosphere: 4
Food: 3
Service: 4
As a reminder— people generally don’t review “fast food” establishments unless it’s bad. So these reviews are probably greatly skewed. I had a perfectly pleasant experience there, and after looking at the existing reviews I was compelled to leave my experience— Great easy Asian food. Everything tasted great and was ready really quickly. Reasonably priced family meal. I ordered online and got a text when the food was ready. Jumped in the drive through line and got the food right away.
Food: 5
Service: 5
Recommended dishes: Chow Mein
Slow svc. We (our carpool) usually get linch via the drive through and almost always end up parked and waiting for something. And then about 1 out of 3 times something is missing or wrong in the order.
Wheelchair accessibility: Handicap parking is good, seems fine for wheelchair use.
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Orange Chicken, Honey Sesame, Chow Mein, The Original Orange Chicken, Mushroom Chicken, Veggie Spring Roll
Restaurantji Recommends
Nice and affordable place
Good food and very good service. This restaurant is family friendly, fast service. Great option!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mushroom Chicken with Fried Rice, Chow Mein
The flavor has changed a lot, it's not like before
Atmosphere: 4
Food: 3
Service: 4
this place gets 1 star because it's very clean.
But the food is always old, come, dry, oily, you name it.
I've tried to give them multiple chances and it just doesn't change. The chow mein is always superrrrrrr greasy, and everything just tastes like it's been sitting out for hours. It's annoying, working all day, and wanting to enjoy a hot meal because you are to tired to cook, just to have your time, money and taste buds wasted. They need to step it up ALOT. Just go a little further down to the Anderson mill location, the female manager there is always so nice, and makes sure the food is always HOT and cooked in rotation
Atmosphere: 3
Food: 1
Service: 3
I visited at 9:30 pm and was told that they only cook to order. However, when I asked for chow mein, I was informed that they could only serve what was already prepared, which was fried rice. The fried rice looked dry and old. When I asked if they could make chow mein, the lady serving gave me a dismissive look and said they couldn’t cook it anymore, with a clear attitude.
While I understand the kitchen was closing soon, don’t tell your customers you can cook to order if you’re not willing to follow through. This was a disappointing experience, and the poor customer service made it worse.
Atmosphere: 1
Food: 1
Service: 1
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