I don't eat out much with my routine but I do like fast food here and there. I went at 9pm after going to the gym and was greeted by a very nice lady. I was told that food was being cooked to order, so I placed an order. She told the kitchen staff what I needed (they were hanging out talking) and it was a bunch of talk about how they were closing and if there wasnt already food out and how they shouldn't be cooking more food. I waited anyways, respectfully. After 3 or 4 minutes I looked up to see the same kitchen staff person who had given me looks like I was preventing her going home on time, now cleaning the grease catchers above the food, cooking pan, and the deep fryer that she had just pulled my food up from. I hesitated, but after another minute after seeing that I respectfully told the same person who so genuinely greeted me and made me feel comfortable about placing an order that I didnt feel comfortable with the food being directly under the ceiling that was actively being cleaned and then cooked by the same individual that was doing the cleaning. Its interesting, as soon as I approached her to say it, that same cook was eagerly watching me as if her entire night was hanging in the balance of what I had to say. I may go back during a lunch hour when the employees feel more in the role of cooking, but idk, it doesn't matter anyways, my review is meaningless, as is my business at this location.
わるがきいとこ
Worst customer service, no gloves while putting food, she touched food after holding bucket of dirty water. No washing hands, straight to food disgustig
Atmosphere: 3
Food: 1
Service: 1
Bertin Lopez
Portions are not what you pay for i order a 3 protein plate with walnut shrimp that I paid almost 2 dollars extra for and I was only given 6 shrimps are you kidding me and on top of that the honey sesame seed chicken container wasn't even half way full I have never felt so ripped off and will never be returned to this location again absolutely ridiculous
Atmosphere: 1
Food: 1
Service: 1
Fanny Garduno
They keep u waiting! And at the end they scratch the pots and u get leftovers!! They change the food! And count the small (by the way) pieces! HORRIBLE SERVICE!! and the food is not good anymore!!
Atmosphere: 1
Food: 1
Service: 1
Mike Cole
Decent food, but not a lot of flavor. Chow mein was bland, rice is bland. Orange chicken, and other chicken were both good. Had some chicken egg rolls, they were average.
Atmosphere: 3
Food: 4
Service: 4
Allen
I hate to say it, but this location really missed the mark. The fried rice was completely unseasoned and bland, easily the most flavorless I’ve ever had. The orange chicken came in tiny, overcooked scraps instead of the usual crispy bites. Even the soda machine was out of Dr. Pepper, and I had to ask staff to replace it before leaving.
It seems like most customers grab food togo, so maybe quality control slips for dine-in meals, but that’s no excuse. I’d recommend that management take more pride in their food and leadership, a little attention and seasoning would go a long way.
Atmosphere: 2
Food: 1
Service: 2
Mike P.
My food tastes like they made it 4 hours in advance and left it on a heat lamp about 10 minutes before pickup
Food: 1
La'Shondra Houston
Good good food!!
Atmosphere: 5
Food: 5
Service: 5
Bob Long
Leslie really helped out with a Jordan shorter :-) thank you so much
Michael Jones
Paid for a bigger plate and two egg rolls. Got a regular plate and no egg rolls.
Always cranky staff at this location. Told me 45 min wait for white rice (why? When you claim to be fast food) not even a minute later a staff member goes and grabs a whole plate of white rice out of the bin. Waste of my time and money. Never coming back to this location.
Atmosphere: 1
Food: 1
Service: 1
Kyle C
Service is quick, food is always hot and fresh, workers are nice, and they load you up 🤌.
Atmosphere: 5
Food: 5
Service: 5
3D RC custom beasts
Hunter and Jasmine have both been helpful in the past getting my doordash order just right.
Food: 5
Service: 5
Damaris Bode
I have had an issue with this place almost every time I go. Usually food is out, today it was 3 menue items, I agreed to wait 8-10min but from the time I paid to getting it was over 20 min plus they forgot one of my items. Service is very mediocre with no sense on customer service or urgency. Not coming back!
I don't eat out much with my routine but I do like fast food here and there. I went at 9pm after going to the gym and was greeted by a very nice lady. I was told that food was being cooked to order, so I placed an order. She told the kitchen staff what I needed (they were hanging out talking) and it was a bunch of talk about how they were closing and if there wasnt already food out and how they shouldn't be cooking more food. I waited anyways, respectfully. After 3 or 4 minutes I looked up to see the same kitchen staff person who had given me looks like I was preventing her going home on time, now cleaning the grease catchers above the food, cooking pan, and the deep fryer that she had just pulled my food up from. I hesitated, but after another minute after seeing that I respectfully told the same person who so genuinely greeted me and made me feel comfortable about placing an order that I didnt feel comfortable with the food being directly under the ceiling that was actively being cleaned and then cooked by the same individual that was doing the cleaning. Its interesting, as soon as I approached her to say it, that same cook was eagerly watching me as if her entire night was hanging in the balance of what I had to say. I may go back during a lunch hour when the employees feel more in the role of cooking, but idk, it doesn't matter anyways, my review is meaningless, as is my business at this location.
Worst customer service, no gloves while putting food, she touched food after holding bucket of dirty water. No washing hands, straight to food disgustig
Atmosphere: 3
Food: 1
Service: 1
Portions are not what you pay for i order a 3 protein plate with walnut shrimp that I paid almost 2 dollars extra for and I was only given 6 shrimps are you kidding me and on top of that the honey sesame seed chicken container wasn't even half way full I have never felt so ripped off and will never be returned to this location again absolutely ridiculous
Atmosphere: 1
Food: 1
Service: 1
They keep u waiting! And at the end they scratch the pots and u get leftovers!! They change the food! And count the small (by the way) pieces! HORRIBLE SERVICE!! and the food is not good anymore!!
Atmosphere: 1
Food: 1
Service: 1
Decent food, but not a lot of flavor. Chow mein was bland, rice is bland. Orange chicken, and other chicken were both good. Had some chicken egg rolls, they were average.
Atmosphere: 3
Food: 4
Service: 4
I hate to say it, but this location really missed the mark. The fried rice was completely unseasoned and bland, easily the most flavorless I’ve ever had. The orange chicken came in tiny, overcooked scraps instead of the usual crispy bites. Even the soda machine was out of Dr. Pepper, and I had to ask staff to replace it before leaving.
It seems like most customers grab food togo, so maybe quality control slips for dine-in meals, but that’s no excuse. I’d recommend that management take more pride in their food and leadership, a little attention and seasoning would go a long way.
Atmosphere: 2
Food: 1
Service: 2
My food tastes like they made it 4 hours in advance and left it on a heat lamp about 10 minutes before pickup
Food: 1
Good good food!!
Atmosphere: 5
Food: 5
Service: 5
Leslie really helped out with a Jordan shorter :-) thank you so much
Paid for a bigger plate and two egg rolls.
Got a regular plate and no egg rolls.
Atmosphere: 3
Food: 3
Service: 3
Restaurantji Recommends
Always cranky staff at this location.
Told me 45 min wait for white rice (why? When you claim to be fast food) not even a minute later a staff member goes and grabs a whole plate of white rice out of the bin. Waste of my time and money. Never coming back to this location.
Atmosphere: 1
Food: 1
Service: 1
Service is quick, food is always hot and fresh, workers are nice, and they load you up 🤌.
Atmosphere: 5
Food: 5
Service: 5
Hunter and Jasmine have both been helpful in the past getting my doordash order just right.
Food: 5
Service: 5
I have had an issue with this place almost every time I go. Usually food is out, today it was 3 menue items, I agreed to wait 8-10min but from the time I paid to getting it was over 20 min plus they forgot one of my items.
Service is very mediocre with no sense on customer service or urgency.
Not coming back!
Atmosphere: 2
Food: 4
Service: 1
The smell of mildew is overpowering
Atmosphere: 1
Food: 3
Service: 2
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