Panda Express
11521 N FM 620, Austin
(512) 996-8182
Recent Reviews
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It's always good.
Atmosphere: 4
Food: 5
Service: 5
For a store that looks dead most of the time you’d think they have things ready. There’s never a moment I’ve came here without having to wait for something. They also might as well take the teriyaki chicken off the menu and name it “just chicken”. You’d think the implication is there that if you order teriyaki chicken it would come with the TERIYAKI sauce packet but I guess not everyone’s 1+1=2. Apparently you have to ask for the teriyaki sauce packet when you order TERIYAKI chicken, crazy.
Godforbid you come 4hrs before they close. That’s when you’ll really have to wait for everything. I guess they just start closing after noon.
Atmosphere: 1
Food: 1
Service: 1
they don't always have my favorite eggplant vegetarian dish.
They ran out of orange chicken when I got there, which makes sense it’s a popular entree. So I waited for them to make it and when they finally did there was barely any sauce. It was mostly plain battered chicken. Like, come on now… do I have to show you how to do that too?
Food: 1
You know this Panda is Awesome you get very large portions for 10 bucks.Sometimes I take home half after work because of the large portions very fresh and the people are very nice.5 stars
Atmosphere: 5
Food: 5
Service: 5
It’s fine. Better than the one with a drive thru down the road.
Food is under cooked and stale. I have been to Panda Express in lakeline mall, which was good. This one is worst. I will suggest to avoid this at any cost. Don’t be fooled by vouchers.
Gabriel helped me with my order and he was AMAZING! While dealing with a huge crowd, online orders, he was still able to get us freshly cooked entrées! He was knowledgeable, quick, and extremely pleasant! He deserves a raise and an opportunity for management!
I don't know why this location has bad reviews cause this is literally the best one out there! I've been coming to this location for years and it's never been bad. Amy, the manager, is the best one out there! Food is always fresh, restaurant is always clean and organized, they greet their customers when they walk in, etc. I can go on and on. I've been to many other Panda restaurants and this one is top notch. Keep up the excellent work!
Don’t come here, they’re stingy compared to all other Pandas
Restaurantji Recommends
Worst experience ever at a panda express. Would not recommend this location to anyone. I arrived at around 8:45pm location closes at 10pm. When I arrived there was hardly any food avaliable to order, didn't have the full menu avaliable but it seemed that cleaning the restaurant was the most important concern. So they could go home early. Once I ordered they told me they would make fresh food. I waited for at least 10 minutes for them to attempt to give the scrapps of the old food. So even after I ordered food and was waiting it was still more important to clean
Mt daughter and I ALWAYS enjoy Panda. I LOVE their fried rice with orange chicken. No photos since we go to a different location every time.
I saw so happy with the service I got from may
You’re just amazing
unfortunately, the service was extremely disappointing. The staff member who assisted us (latino lady )was rude and dismissive, which made the entire experience unpleasant for me and my wife. We came in 30 minutes before closing time expecting a friendly and welcoming atmosphere, but instead, we were treated poorly while ordering our food.
Terrible customer service both in store and their lack of support phone number. They pass the buck, aren’t particularly pleasant and make no effort to remedy a problem. 2 weeks later, no response from them. They don’t deserve (my) business.
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