Papa Johns Pizza
9222 W Parmer Ln D, Austin
(512) 249-7272
Recent Reviews
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I gave it a year. Nothing changed. The pizza was great, aside from the bugs that I had to get out of the box because the door dash driver could not read directions and put it on the table. They put it on the ground, didn't ring the doorbell and put it up against the door so I had to go out the back door to get it because it was wedged under the door frame. You can't do anything because they aren't papa John's drivers and door dash doesn't care. I want the tip back. Also, there shouldn't be a delivery fee because their employees don't deliver it. It used to be a good excuse for up charging but why not just raise your price? Off for another year long sabbatical.
Jennelle the GM is amazing. Very polite and professional. My food was made just the way I asked for it.
The best papa John’s I’ve ever been to! Service is amazing, food is even better!
Janelle is the best, y'all go show some love
I sincerely love this location. Don't know why it gets so many bad ratings. I've never had a bad experience here. The workers were always very nice and accommodating.
New management feel welcome to give us another chance!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
Well I ordered my pizza around 5pm ish on Halloween night and they said it would be ready between 6:30 & 6:44pm..I show up to the location around 7:15pm and my order was no where near ready! I wanted to be made and pissed 😤 off..but I saw the stress on the workers faces..so stood there waiting for another 35 minutes or so for my order! I didn't want to add more stress to their lives!
Atmosphere: 5
Food: 5
Service: 5
3 hours wait for an order. Never picked up the phone to ask what happened after calling for 3 hours
If you want cold pizza delivered that isn't what you ordered, this is the place. I guess it's my fault for giving them a second and third chance. Not anymore.
Wow. I just had the best experience. Thanks
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I ordered in app and was waiting for pickup. When the app said it’s ready, I went in. The person in Front Desk was very rude and replied back saying it’s not ready. I said I got a notification it’s ready. He said that notification’s doesn’t work and it’s not ready. The way he responded was harsh.
If the app notifications are not in sync with store delivery. It’s not my problem. It’s something the app team needs to look-into, not sure why he was rude with me. Not going again.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Cheese Pizza
Alicia took my order and helped me pick out what I needed to feed a hoard of people. The food looks amazing upon inspection, piping hot. The place was clean. She was kind and all the staff looked happy. I find the food always turns out better when the people preparing it are happy. Will return to this location again
Atmosphere: 5
Food: 5
Service: 5
Been my go to Papa Johns for years and they’re consistently on point. Workers seem friendly too.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Pizza
Our order was done wrong and they quickly fixed it with no upsetness just okay we will fix it. I appreciate just asking nicely and getting a kind response back.
Food: 4
Service: 5
The one who is working in the counter is not at all pleased with the customers he is yelling at all the customers
Atmosphere: 1
Food: 4
Service: 1
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