Papa Johns Pizza

9222 W Parmer Ln D, Austin
(512) 249-7272

Recent Reviews

Benjamin Podber

They had my food delivered through doordash which is unusual for them. My food came cold and my pizza wasn't cut, because they had a doordash driver, who doesn't know where they are going opposed to one of their driver who always get it to me hot. Might as well picked it up myself. I don't want them to make it up to me by refund or making my order again, so I didn't call.

Food: 1

Service: 4

Ryan Greene

Pizza was missing half the ingredients that were supposed to be on the pizza. I contacted Papa Johns and was told I would receive a refund and I was never refunded.

Atmosphere: 1

Food: 1

Service: 1

Erica Williams

Today, I attended a work related event where several large pizzas were purchased for the employees' lunch. Three employees found long strands of black hair in their pizza between the cheese and crust. The whole experience was extremely disturbing and spoiled the conclusion of our team building experience. I will never eat from Papa John's ever again. :(

Food: 1

Joshua Sanchez

Bought a pizza and Oreo bites. Bacon was put under the cheese causing everything to fall apart. Asked for well done was not. Not sliced all the way through. Almost 4 inches of crust. Oreo bites were a waste of money. I worked at a pizza place in the past. Really not that hard if you care. They obviously don’t. Don’t recommend will get my free pizza and not return.

Atmosphere: 1

Food: 1

Service: 2

Larry B

Burnt heart shaped pizza for Valentine’s Day. I haven’t had Papa Johns in years. Not likely to try it again. Why would they ever intentionally give a burnt pizza to a customer? For some reason the employees thought it would be ok. It’s not!!! Couldn’t attach the photo to the review, but did add it to their photos.

Food: 1

Service: 5

Enjoy

papa johns never lets me

Atmosphere: 5

Food: 5

Service: 5

Robert Albino

never came, had to cancel, avoid

Blake Hennig

This pizza was so good i would literally sell my soul for more, the cheese was elegant it melted on my tongue. the cheese stuffed crust was the perfect fluff i could eat this for the rest of my

Atmosphere: 5

Food: 5

Service: 5

Satochi Nakamodo

Tiny chicken wings ?

Atmosphere: 3

Food: 3

Service: 4

Carl Rose

I ordered carry out on Sunday night, when I arrived to pick up my pizza, the employee who was an older Hispanic male, greets me with “Hola, pendejo” I assume because I’m a Caucasian male that he thought I didn’t speak Spanish. 0/5 on customer service there.

Atmosphere: 1

Food: 1

Service: 1

Sandra Anderson

This attendant was very rude and wanted to pick a fight with me. I don’t know what was his issue. I went in the store to place 2 orders from 2 different cash. He let me know that he couldn’t do that, which was a little strange. Maybe because it was almost closing time. After convincing him, he comply and his remarks was “he is going to only do this one time.” He don’t have to worry because I won’t ever go back here.

Hailey K

Everything was terrible. The man at the counter was a terrible racist and the pizza was undercooked.

Atmosphere: 1

Food: 1

Service: 1

shirin batoei

We called the papa johns at this location around 11pm and they picked up and took our order for take out, when we went to pick it up the guy at counter told us we couldn’t do takeout at this time, i told him that we literally called and they didn’t say anything about that. We told him its not our fault and he was so immature and rude about a mistake that we did NOT make, and it was clearly on them.Terrible customer service.

Atmosphere: 1

Food: 1

Service: 1

Maddie Taylor

Don’t do carry out after 10:30 when they close at 12. and very very rude when they tell you that

Katelyn Sullivan

For my root beer and the extra side sauces... this is the 2nd time this has happened tried calling and no answer.

Food: 4

Service: 4

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