First, our pizza was cold when requested extra crispy, mariners sauce on the box, there wasn’t even mariners on parts of the pizza, and wrongly topped with topping requested on top of all of that. We had to actually put the pepperonis on the pizza bc they were all over the box. We were starving so you can imagine our anger when we got this pizza! 2, I called to speak to someone and was going to suggest we’ll pick up a new one and the manager answered and never spoke. He actually didn’t say a word just left the background noise on the phone. We have NEVER had a bad order from papa John’s util today. I will be requesting my money back.
Atmosphere: 1
Food: 1
Service: 1
Hamid Hangval
Ordered cheese sticks, got bread with almost no cheese at all. I attached a photo of how awful it looked.
Atmosphere: 1
Food: 1
Service: 2
DM
Ordered delivery from here last night around 9:45pm. They’re advertised as being open until midnight. Around 10:15, I received a text from their delivery driver (in Spanish for some reason) saying that they were already closed and my order was promptly canceled. I then called the store and turns out they were open. Huh? I guess this is what happens when you outsource your deliveries to an unreliable company like DoorDash. Never ordering from here again.
Atmosphere: 1
Food: 1
Service: 1
Melissa Tharaldsen
They took longer than they said they would and my pizza was cold
Kleydermins Padilla
Bad Service when treating the customer by the
Service: 1
Christian D.
Racist ass cooks!! If i could give 0 stars i would. No type of compensation for this meal ruining mistake -40$. Don't waste your money.
Jeremy Lucier
YIKES ON BIKES….delivery got pushed three separate times for a total of over an hour after original estimated time of delivery. Crazy expensive for the lack of communication and quality of service both corporate and the store level provided.Called corporate to cancel after the second delivery delay, they couldn’t help- so they told me to call the store, called the store was told it was “on the way” … it’s been on its way for quite a while now, just cancel it to which I was met with attitude and vitriol by the lady on the phone. Look y’all, there’s an expectation here that DoorDash is pretty clearly not keeping up with, if you can’t deliver a pizza within 30/45 minutes, might need to look into some changes….Can’t wait to have to call back corporate to fight over this refund…
Atmosphere: 1
Food: 1
Service: 1
Esteban Guerrero
We ordered our pizza and it came out burnt, soggy, clumpy, and not safe for consumption. From one bite of giving it a chance I had to throw up from it. Expected better from a chain company. Pay your workers better, get better management, and make better pizza because this is outrageous.
Terrible service! I usually go in and out without much interaction, but this time they took forever to get to me and provide me my carry out order. I stepped to the rack with my order sitting there and they yelled at me like I was a thief! Threatening to call the cops for a prepaid order! I know the area isn't the best, so you should be proactively greeting and assisting your customers to avoid making the assumption that I'm trying to take something that isn't mine.
Ethan_david D.
thank you for giving me somebody else's order. It fit me and my fiancé for about a week.
Sam S.
I went into the store because the application was giving my phone errors. I went in to make an order. They said I would have to make the order online to get my discount, which I understood. As I went into the corner to make the order online, the cashier told me to leave the store as they do not like people waiting in the lobby. She told me that the manager does not like people waiting. She said make the order in your vehicle. I was the only person in the store, and it would have taken me 30 seconds to place the order. I drove over to dominos right after.
Morgan Unger
Ordered delivery and received a pizza with pepperoni instead of pineapple. When we called and told the store manager about this they were super understanding and kind. She went above and beyond to make things right! Thank you!!We’ll definitely be getting our pizza here from now on!
cody adams
I tried to order in the store and was told they don't take orders, that I needed to call or order online. Get it together at this store, everytime I've went here its always something. Lost me as a customer for sure.
They need to do
Food: 1
Service: 1
Ordered a peperoni & only got a damn cheese
First, our pizza was cold when requested extra crispy, mariners sauce on the box, there wasn’t even mariners on parts of the pizza, and wrongly topped with topping requested on top of all of that. We had to actually put the pepperonis on the pizza bc they were all over the box. We were starving so you can imagine our anger when we got this pizza! 2, I called to speak to someone and was going to suggest we’ll pick up a new one and the manager answered and never spoke. He actually didn’t say a word just left the background noise on the phone. We have NEVER had a bad order from papa John’s util today. I will be requesting my money back.
Atmosphere: 1
Food: 1
Service: 1
Ordered cheese sticks, got bread with almost no cheese at all. I attached a photo of how awful it looked.
Atmosphere: 1
Food: 1
Service: 2
Ordered delivery from here last night around 9:45pm. They’re advertised as being open until midnight. Around 10:15, I received a text from their delivery driver (in Spanish for some reason) saying that they were already closed and my order was promptly canceled. I then called the store and turns out they were open. Huh? I guess this is what happens when you outsource your deliveries to an unreliable company like DoorDash. Never ordering from here again.
Atmosphere: 1
Food: 1
Service: 1
They took longer than they said they would and my pizza was cold
Bad Service when treating the customer by the
Service: 1
Racist ass cooks!! If i could give 0 stars i would. No type of compensation for this meal ruining mistake -40$. Don't waste your money.
YIKES ON BIKES….delivery got pushed three separate times for a total of over an hour after original estimated time of delivery. Crazy expensive for the lack of communication and quality of service both corporate and the store level provided.Called corporate to cancel after the second delivery delay, they couldn’t help- so they told me to call the store, called the store was told it was “on the way” … it’s been on its way for quite a while now, just cancel it to which I was met with attitude and vitriol by the lady on the phone. Look y’all, there’s an expectation here that DoorDash is pretty clearly not keeping up with, if you can’t deliver a pizza within 30/45 minutes, might need to look into some changes….Can’t wait to have to call back corporate to fight over this refund…
Atmosphere: 1
Food: 1
Service: 1
We ordered our pizza and it came out burnt, soggy, clumpy, and not safe for consumption. From one bite of giving it a chance I had to throw up from it. Expected better from a chain company. Pay your workers better, get better management, and make better pizza because this is outrageous.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Terrible service! I usually go in and out without much interaction, but this time they took forever to get to me and provide me my carry out order. I stepped to the rack with my order sitting there and they yelled at me like I was a thief! Threatening to call the cops for a prepaid order! I know the area isn't the best, so you should be proactively greeting and assisting your customers to avoid making the assumption that I'm trying to take something that isn't mine.
thank you for giving me somebody else's order. It fit me and my fiancé for about a week.
I went into the store because the application was giving my phone errors. I went in to make an order. They said I would have to make the order online to get my discount, which I understood. As I went into the corner to make the order online, the cashier told me to leave the store as they do not like people waiting in the lobby. She told me that the manager does not like people waiting. She said make the order in your vehicle. I was the only person in the store, and it would have taken me 30 seconds to place the order. I drove over to dominos right after.
Ordered delivery and received a pizza with pepperoni instead of pineapple. When we called and told the store manager about this they were super understanding and kind. She went above and beyond to make things right! Thank you!!We’ll definitely be getting our pizza here from now on!
I tried to order in the store and was told they don't take orders, that I needed to call or order online. Get it together at this store, everytime I've went here its always something. Lost me as a customer for sure.
Atmosphere: 1
Food: 1
Service: 1