I work their I love it their and would not change it.
matt heim
Let's start with the delivery, or lack thereof. Every time I place an order, it's like playing Russian roulette with my caffeine fix. Will it arrive on time? Will it arrive at all? Who knows! It's like they have a special talent for consistently missing the mark.I've had it up to here with Parks. Honestly, I don't know how they're still in business. If you're looking for frustration in a cup, congratulations, you've found your supplier.
Cory Feinberg
Parks provides a seemingly basic service with average at best coffee. I have utilized them for coffee within my business, but I had to call out their perpetual bad business practices. I have now on multiple occasions been over billed, double billed and misleadingly billed for services that were not asked for. The frequency of the billing errors makes me believe that this business intentionally over-bills their business customers in hope that no one actually reviews their invoices. Its fraudulent and I do hope that all of their customers take the time to review their invoices to make sure you have not overpaid and if you are a prospective customer, you are better off finding a different coffee solution. It will save you from the litany of headaches this company has caused me
Wandering Spider
We constantly run out of coffee and it is a massive hassle to get more brought out. The orders are always getting messed up. Last time we ended up with lots of decaf and we don't drink decaf. Prices are way to high as well.
Ava Kuper
August came into The 704 today and brought us some coffee! He was super nice and helpful. I highly recommend working with him if you get the chance.
Lindsey
August stopped by to talk about Parks Coffee and made me a sample cup. He was extremely nice and professional. The coffee.... Amazing!
Kevin Krone
The sales rep just walked right into our office and pitching while im in the middle of work which was very offputting.
Chelsey Lutchman
THIS IS NOT A COFFEE SHOP ? They only have one actual coffee shop in Texas. The business should really clarify and update the title, landing page, and Google search because it’s very misleading, especially to the visitors. Why do you have more corporate offices than actual execution coffee shops? Weird ?
A Nonymous
We tried to pull into a handicapped parking spot and the delivery driver parked across multiple spaces including the handicapped space. We waited 15 minutes. The owner of the place we tried to visit even attempted to contact the company with no luck. Very disappointed in their lack of respect for the handicapped.
Kristi Kleinman
I cannot say enough great things about my delivery man, Robert. I look forward to seeing him every other week. He was out last delivery and while the person that came to our office was kind, it made me realize just how much I depend on Robert and his warm smile!
We have par levels for all of our Parks inventory. Par levels are an excellent way to ensure inventory remains constant. Over the last year plus I've had to babysit our inventory. I don't have the time, energy, desire, or patience to make sure our driver is keeping our inventory at par. Yet, every single month, I'm having to email the supervisor for our region to point out what wasn't stocked. Their inability to just follow the par and actually stock items just doesn't make sense. They say it will get better. Zero improvement. So, once again, driver came yesterday; one day later, I'm having to email to point out what we are OUT OF, not running low, but OUT. Why am I having to do this over and over and over??? Parks has the worst customer service.
Austin Schedule
Parks Coffee is great!!! Highly recommend! Our delivery driver Edgar G. is the best, he is so friendly and does everything to keep our office happy!
Jennifer Bravo
Edgar is our awesome office delivery guy! He's always super nice, helpful, and provides excellent service. Great service & great products! Thanks, Parks!
Patti Bauer
Want to give a shout out to our excellent delivery guy Jesus. He is consistently dependable, professional, and always very respectful and polite. Very helpful with anything we need. Jesus rocks!! Keep up the good work!
Laura Sattler
Jesus Garcia is a kind, polite person who gives us what coffee products we need. If he doesn't have it in stock on his truck, he is sure to bring it the very next delivery.
I work their I love it their and would not change it.
Let's start with the delivery, or lack thereof. Every time I place an order, it's like playing Russian roulette with my caffeine fix. Will it arrive on time? Will it arrive at all? Who knows! It's like they have a special talent for consistently missing the mark.I've had it up to here with Parks. Honestly, I don't know how they're still in business. If you're looking for frustration in a cup, congratulations, you've found your supplier.
Parks provides a seemingly basic service with average at best coffee. I have utilized them for coffee within my business, but I had to call out their perpetual bad business practices. I have now on multiple occasions been over billed, double billed and misleadingly billed for services that were not asked for. The frequency of the billing errors makes me believe that this business intentionally over-bills their business customers in hope that no one actually reviews their invoices. Its fraudulent and I do hope that all of their customers take the time to review their invoices to make sure you have not overpaid and if you are a prospective customer, you are better off finding a different coffee solution. It will save you from the litany of headaches this company has caused me
We constantly run out of coffee and it is a massive hassle to get more brought out. The orders are always getting messed up. Last time we ended up with lots of decaf and we don't drink decaf. Prices are way to high as well.
August came into The 704 today and brought us some coffee! He was super nice and helpful. I highly recommend working with him if you get the chance.
August stopped by to talk about Parks Coffee and made me a sample cup. He was extremely nice and professional. The coffee.... Amazing!
The sales rep just walked right into our office and pitching while im in the middle of work which was very offputting.
THIS IS NOT A COFFEE SHOP ? They only have one actual coffee shop in Texas. The business should really clarify and update the title, landing page, and Google search because it’s very misleading, especially to the visitors. Why do you have more corporate offices than actual execution coffee shops? Weird ?
We tried to pull into a handicapped parking spot and the delivery driver parked across multiple spaces including the handicapped space. We waited 15 minutes. The owner of the place we tried to visit even attempted to contact the company with no luck. Very disappointed in their lack of respect for the handicapped.
I cannot say enough great things about my delivery man, Robert. I look forward to seeing him every other week. He was out last delivery and while the person that came to our office was kind, it made me realize just how much I depend on Robert and his warm smile!
Restaurantji Recommends
We have par levels for all of our Parks inventory. Par levels are an excellent way to ensure inventory remains constant. Over the last year plus I've had to babysit our inventory. I don't have the time, energy, desire, or patience to make sure our driver is keeping our inventory at par. Yet, every single month, I'm having to email the supervisor for our region to point out what wasn't stocked. Their inability to just follow the par and actually stock items just doesn't make sense. They say it will get better. Zero improvement. So, once again, driver came yesterday; one day later, I'm having to email to point out what we are OUT OF, not running low, but OUT. Why am I having to do this over and over and over??? Parks has the worst customer service.
Parks Coffee is great!!! Highly recommend! Our delivery driver Edgar G. is the best, he is so friendly and does everything to keep our office happy!
Edgar is our awesome office delivery guy! He's always super nice, helpful, and provides excellent service. Great service & great products! Thanks, Parks!
Want to give a shout out to our excellent delivery guy Jesus. He is consistently dependable, professional, and always very respectful and polite. Very helpful with anything we need. Jesus rocks!! Keep up the good work!
Jesus Garcia is a kind, polite person who gives us what coffee products we need. If he doesn't have it in stock on his truck, he is sure to bring it the very next delivery.