Personal Wine
3636 Dime Cir Ste A, Austin
(512) 476-9463
Recent Reviews
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A great, no-hassle solution for wine storage. They are professional and very focused on customer service.
Great group of people over at Personal Wine, Highly recommend.
I got my delivery today, and wow! My order was processed and delivered so quickly! Top tier customer service with Ben who helped in getting my logo just right, and made sure I got my bottle in plenty of time for a wedding gift. The engraved bottle of Dom Perignon is just beautiful! I would definitely refer this company and will be back to place another order for sure!
Thanks a million
Cheers!
I recently ordered 25 bottles of wine with personalized engraving as Christmas gifts for our clients, and I couldn’t be more impressed. The packaging was excellent, ensuring that each bottle arrived safely and beautifully presented. The engravings on the bottles were done with great attention to detail, adding a special personal touch that our clients loved. What really stood out, however, was the exceptional customer service. When I encountered an issue with the shipment, their team responded quickly and professionally, resolving the matter with ease. It's not often you experience such great support, and I truly appreciated their effort to ensure everything went smoothly. I highly recommend this company for anyone looking for high-quality wines and top-notch service. I'll definitely be ordering from them again in the future!
I have had the pleasure of working with Alex Andrawes and the team at Personal Wine on several occasions. First off, they are great communicators and extremely knowledgeable when it comes to wine. They offer excellent wine options and are very responsive with custom labeling design offerings. The experience and expertise you get with their customized wine products is unparalleled. I cannot recommend Personal Wine with any more enthusiasm. Give them a try! You will not be disappointed with the experience.
Placed an order that they just could not be bothered to complete or notify me that they had not!!!
Phil kept me updated every step of the way and had my order delivered by the date needed.
I just recently had a bottle of Jack Daniels, single barrel select, engraved. The website was simple enough to use, and everything is fairly priced, compared to other companies who claim to do similar work. What really sold me, was the customer service. When the image I sent was a bit blurry, the contacted me to get a better one, instead of just pushing out a bad product. Both their phone and email correspondence, was impeccable. The shipping went quickly, and when my father received his bottle, I was told it was packaged securely. Seeing a photo of the finished product, I was very pleased.
I just recently had a bottle of Jack Daniels, single barrel select, engraved. The website was simple enough to use, and everything is fairly priced, compared to other companies who claim to do similar work. What really sold me, was the customer service. When the image I sent was a bit blurry, the contacted me to get a better one, instead of just pushing out a bad product. Both their phone and email correspondence, was impeccable. The shipping went quickly, and when my father received his bottle, I was told it was packaged securely. Seeing a photo of the finished product, I was very pleased.
This company is the BEST. Not only do they have super great options for personalized wine gifts and other alcohols, their customer service is unmatched. I had an issue where Fedex delivered a gift I sent to the wrong address and it got into the hands of the wrong person, I reached out to Personal Wine (even though I knew it wasn't their fault at all), and a lovely woman named Kelly called me personally and offered to send another bottle at no cost to me! Super, super grateful for their help and generosity. And not to mention, the delivery times are so quick!! Highly recommend ordering from Personal Wine.
Restaurantji Recommends
We have used Personal Wine multiple times. Absolutely excellent service. Great products and quality! I highly recommend them!!!
Edited - customer service reached out to me to rectify the situation. New order is being shipped and I now won’t hesitate to use them again. Thank you!
I love personal wine! I’ve ordered through them four times now for Easter, Mother’s Day and a birthday! It’s so fun to be able to customize something yummy at a great price. Thank you!!
Personal Wine was the single best choice for my wedding favors! I placed an order for my ceremony over the summer and another order this fall for a family reception. The quality of the work is excellent - the finished product is personal, beautiful and professional. However, I would rate the customer service even higher (if that's possible). The attention to detail feels like you are working with your favorite, local shop. My orders always arrived ahead of schedule and when one package was damaged in shipping, Personal Wine immediately replaced and expedited the package. Personal Wine is a five (ten!) star shopping experience!
I am SO impressed with my order from Personal Wine. I needed a very detailed image engraved on a bottle of champagne. They worked with me to optimize the design, shipped quickly, and the bottle turned out amazing.
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