I feel like our delivery charges should be proportionate to how late the pizza is.. more than thirty mins should be no delivery charge.
Atmosphere: 3
Food: 4
Service: 2
Andrew DeFeo
Delivery arrived late. Deliver without an insulated bags. Showed up cold and dry. Waste of a dinner. I think it was delivered by a door dasher.
Food: 1
Service: 1
Zach Welborn
Not sure what's going on with calling in a order. Sounds like a call center shuffle, no more deals saved on your account, no order history and the most non personable I have ever had on the phone. I gave it 3 trys and I'm out
Anns
We ordered our favorite and it got here INCREDIBLY fast! Same great toppings and dough....but it was raw in the center and crust had little color to it. Next time I will ask for a little more time in the oven....so it will be PERFECT like we have gotten in the past.
Food: 3
Service: 5
Livi Hendrix
Pizzas were undercooked and the dough was still raw.
Atmosphere: 3
Food: 2
Service: 5
Daniel Gonzalez
Location under some renovations so it takes a few extra minutes for the pick up order to come out, but aside from that I had no issues with the food cause it got devoured.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Boneless Wings
Irene Cuevas
I recently ordered from Pizza Hut, and it was a huge disappointment. Our pizza arrived undercooked, and the breadsticks weren’t even cut properly. When we called to have the issue corrected, they agreed to send a new pizza. However, the second delivery made things even worse. The driver literally threw the pizza down on our porch, muttered profanity, and sped off! I couldn’t believe how unprofessional and rude the service was.
Needless to say, I won't be ordering from Pizza Hut again. It’s sad to see such poor quality and service from a brand that used to be reliable.
Food: 1
Service: 1
Daniel West
Delivery person sucks. No exception. Guess these days if they don’t see a tip they throw your order all over the place. Bad review will hit all platforms and luckily the person didn’t get caught doing it. Sad and unprofessional, I’ll be up there to personally report this crap. And neighboring apartment camera right it all.
Atmosphere: 1
Food: 1
Service: 1
Vivian Saenz
Didn't taste very good and couldn't get on my account to get points.
Answered the call quickly, was ready when I arrived and they have respectful employees. My only reason to raise an eyebrow was that the pizza didn't appear to have extra cheese, as ordered and the 1 cheese extra cheese was around $22.00?
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Cheese Pizza
kris mar
Great staff here. The guy running the register is chill af. The cooks are really cool too. This place is one of the best locations I’ve ever been too
Vegetarian options: You can make anything veggie here
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Lover's
Joy Armstrong
The pizza had no cheese also was supposed to be think crust wasn't not enough meat either also chicken wings had sauce on it didn't ask if what that also should ask if whated fried or grilled didn't over prices will not go back to Brodie lance
Atmosphere: 3
Food: 1
Service: 1
Recommended dishes: Supreme Pizza
Angela Vasquez
Pizza was never delivered. Brodie store never answers. Customer service line is of no help and just tells you to call Corporate to report a complaint.
Atmosphere: 1
Food: 1
Service: 1
Amanda Cannon
If I could give a zero star I would. Do not even deserved a 1 star Pizza late. Order was for 12:15 received pizza at 12:48. On top of it being late wrong pizza order. Worsted experience ever. Pizza was for a party. So, no pizza for party. Do not order from Brodie Lane Pizza Hut.
I feel like our delivery charges should be proportionate to how late the pizza is.. more than thirty mins should be no delivery charge.
Atmosphere: 3
Food: 4
Service: 2
Delivery arrived late. Deliver without an insulated bags. Showed up cold and dry. Waste of a dinner. I think it was delivered by a door dasher.
Food: 1
Service: 1
Not sure what's going on with calling in a order. Sounds like a call center shuffle, no more deals saved on your account, no order history and the most non personable I have ever had on the phone. I gave it 3 trys and I'm out
We ordered our favorite and it got here INCREDIBLY fast! Same great toppings and dough....but it was raw in the center and crust had little color to it. Next time I will ask for a little more time in the oven....so it will be PERFECT like we have gotten in the past.
Food: 3
Service: 5
Pizzas were undercooked and the dough was still raw.
Atmosphere: 3
Food: 2
Service: 5
Location under some renovations so it takes a few extra minutes for the pick up order to come out, but aside from that I had no issues with the food cause it got devoured.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Boneless Wings
I recently ordered from Pizza Hut, and it was a huge disappointment. Our pizza arrived undercooked, and the breadsticks weren’t even cut properly. When we called to have the issue corrected, they agreed to send a new pizza. However, the second delivery made things even worse. The driver literally threw the pizza down on our porch, muttered profanity, and sped off! I couldn’t believe how unprofessional and rude the service was.
Needless to say, I won't be ordering from Pizza Hut again. It’s sad to see such poor quality and service from a brand that used to be reliable.
Food: 1
Service: 1
Delivery person sucks. No exception. Guess these days if they don’t see a tip they throw your order all over the place. Bad review will hit all platforms and luckily the person didn’t get caught doing it. Sad and unprofessional, I’ll be up there to personally report this crap. And neighboring apartment camera right it all.
Atmosphere: 1
Food: 1
Service: 1
Didn't taste very good and couldn't get on my account to get points.
Atmosphere: 1
Food: 1
Service: 4
Employees there are great people
Atmosphere: 3
Food: 5
Service: 5
Restaurantji Recommends
Answered the call quickly, was ready when I arrived and they have respectful employees. My only reason to raise an eyebrow was that the pizza didn't appear to have extra cheese, as ordered and the 1 cheese extra cheese was around $22.00?
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Cheese Pizza
Great staff here. The guy running the register is chill af. The cooks are really cool too. This place is one of the best locations I’ve ever been too
Vegetarian options: You can make anything veggie here
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Lover's
The pizza had no cheese also was supposed to be think crust wasn't not enough meat either also chicken wings had sauce on it didn't ask if what that also should ask if whated fried or grilled didn't over prices will not go back to Brodie lance
Atmosphere: 3
Food: 1
Service: 1
Recommended dishes: Supreme Pizza
Pizza was never delivered. Brodie store never answers. Customer service line is of no help and just tells you to call Corporate to report a complaint.
Atmosphere: 1
Food: 1
Service: 1
If I could give a zero star I would. Do not even deserved a 1 star Pizza late. Order was for 12:15 received pizza at 12:48. On top of it being late wrong pizza order. Worsted experience ever. Pizza was for a party. So, no pizza for party. Do not order from Brodie Lane Pizza Hut.
Atmosphere: 1
Food: 1
Service: 1
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