Pizza Hut

12636 Research Blvd #A10-5 / Jollyville, Austin
(512) 257-8686

Recent Reviews

Arjun Gupta

The Pizza Hut staff works diligently to ensure your order is correct, and their teamwork is commendable. Although my order was delayed by 40 minutes, which seemed to be an isolated incident, the staff apologized and handled the situation professionally. To ensure a smooth pickup, it's a good idea to call ahead and confirm your order is ready. Despite the minor setback, the staff's commitment to providing excellent customer service is evident.Parking: Parking right in front of pizza hut. Easy to park and pick up

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Garlic Bread Sticks, Stuff Crust, Cheese Breadsticks

Heather G

Very rude never again. Very rude service the guy on the phone claimed to be the manager and was super rude I’ve never encountered that in customer service EVER in my whole entire life.

Atmosphere: 1

Food: 1

Service: 1

Luz Angela Peñuela

Customer service is excellent at this place. I placed order online. Even though my app said that it would take 30 minutes to make the pizza. They had it made in 10 minutes. Even offered napkins and red pepper.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Stuff Crust, Traditional Wings, Marinara

Bell Lopez

If I could put zero stars I would. Worst costumer service I’ve experienced

Service: 1

Maria Guadalupe Ramos Sanchez

I Do NOT recommend they are one of the rudest people I have ever met!! They suck and the food was disgusting?

Atmosphere: 1

Food: 1

Service: 1

Karrington Hardin

They were the rudest and nastiest I would not recommend at all the management sucks please don’t go

Atmosphere: 1

Food: 1

Service: 1

Amanda Rivera

Worst pizza hut ever do not recommend this location, better off getting papa John shoot even dominos anything is better than this location. “Area manager” has a temper

Atmosphere: 1

Food: 1

Service: 1

Nelda Adams

This store went above and beyond when I accidentally put in the wrong delivery address....great staff and delivery driver. The best

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Stuff Crust, Oven-Baked Chicken Alfredo Pasta, Pepperoni Pizza

david cercone

So I messed up my order on the app. I called and the person I spoke to at the store was super helpful and fixed everything without any question. Great customer service would definitely recommend!

Food: 5

Service: 5

Bk Thomas

I call the number and they tell me that they are a call center and just transfer me to a number that never answers . I ask to have my order check on they just hang up . This is the worst .

Atmosphere: 1

Food: 1

Service: 1

thechicklife

My go-to always, never have been dissatisfied with how they make my pan pizza!

Atmosphere: 5

Food: 5

Service: 5

Becky

Staff was wonderful and prompt. Food was delicious!

Atmosphere: 5

Food: 5

Service: 5

TM

The "beef" meat used taste different. It's not something I'll order again.

Atmosphere: 5

Food: 3

Service: 5

Mechelle Jackson

This is the most horrible Pizza Hut!!! First you will hire any manager to be over your store. No professional ethic at all. I accidentally order pickup and instead of delivery called the store and they said I need to pick it up. Got to the store to pick up the order I did online. But the IDIOT THAT I SPOKE WITH DID NOT TELL ME THAT I NEEDED TO REPAY SO I LEFT MY WALLET AT HOME!! THANK YOU GOD THAT I HAVE AN EXTRA CASH ON MY CAR TO PAY FOR ORDER!!! THESE ARE PEOPLE HERE ONLY WORKING FOR A PAYCHECK!!

Atmosphere: 1

Food: 2

Service: 1

Ravikumar A R

Good oneVegetarian options: more veg options

Atmosphere: 3

Food: 5

Service: 4

Recommended dishes: Meat Lovers Pizza

Load More