Wait time was more than 30mins for a dasher and they still didn’t have it ready.
Atmosphere: 1
Service: 1
Brandon Robb
1 1/2 HOURS LATE. COLD. Driver had NO CHANGE. If you respect yourself in any manor, go buy food anywhere else. PATHETIC
Atmosphere: 1
Food: 1
Service: 1
María Lopez
I called and the person who answered hung up on me disrespectfully. Besides that, my order took an hour to arrive, it was burnt, and inedible.
Atmosphere: 1
Food: 1
Service: 1
Willie Williams
Got to the store and lady said it would be 10 minutes... It was supposed to be ready when I got to the store. I have no problem during lunchtime but for whatever reason night time is the worst. Will not get pizza from here at night no matter if I'm craving it. This is the WORST NO EXCUSE FOR THEM TO BE HORRIBLE.
Food: 2
Service: 2
Alyssa Harley
I ordered regular breadsticks and one order of cheese sticks add pepperoni. I took them without looking. My mistake! Got back to work I got an order of plain no seasoning nothing with burnt pepperoni sprinkled on top. Then my cheese sticks literally just cheese and bread! Fine miscommunication clearly so I go back. Two breadsticks were eaten out of 10. I said there must have been some miscommunication I’d like to get a remake and gave the food back she said I’ll have to charge you. I’m thinking 2, 3 dollars my original order was 22 she charged me 10 dollars when I did not get what I wanted and retired the food!! I’m more pissed about getting charged so much for my remake and out right attitude!! I do not recommend.
Atmosphere: 2
Service: 1
Brianne Guerra
My pizza was made quickly and accurately. The staff was kind and personable.
Atmosphere: 4
Food: 5
Service: 5
L.Ranger C
I've bought pizza from this place many times. I think it's better than other pizzas in other places. The staff are also very nice. I don't understand why the rating is so low.
Atmosphere: 5
Food: 5
Service: 5
Kyla Mead
Never order delivery. They cancelled my order and won’t pick up the phone. I just want a refund and they can’t even do that. Would leave a 0 if I could.
Feliciana Garza
We love this pizza hut location! Their food is always hot and fresh. Never greasy! Everyone is so nice! Very clean restaurant. We did an order and our wings were the wrong flavor. I called and was treated very nice. I was offered for them all to be replaced. That was awesome. We will always choose pizza hut. Thank you for your great customer service Shout out to Ms. Charnia Mansion. My deepest apologies if I spelled it wrong. She is a wonderful employee. She is always super sweet. Thanks so much 🙏
Atmosphere: 5
Food: 5
Service: 5
Genesis Herrera
I came to the store to buy a pizza. A very small black lady served me. She is always here in the mornings and didn't even say good morning. I told her what I wanted, in silence, she couldn't help but tell me how much my total was. If you don't like your job, quit. Terrible service. The owners should be more attentive to customer service.
I can assure 5 stars all all around, under new management. If you have a issue with ordering online please call the store so we can personally take care of you.
Atmosphere: 5
Food: 5
Service: 5
Sofia Garcia
If I could leave 0 stars I would….DO NOT go here they are super unprofessional and provide horrible customer service…they will waste your time!!!!
Atmosphere: 1
Food: 1
Service: 1
Hinojosa Melisa
I usually order with dominos but lately been craving stuffed crust. Well - last two times I’ve ordered the team at the store cancels without notifying me ! I had to call and she told me they made a mistake and had to cancel everything. I guess their customer service has really gone down the drain. Will never order again.
Wait time was more than 30mins for a dasher and they still didn’t have it ready.
Atmosphere: 1
Service: 1
1 1/2 HOURS LATE. COLD. Driver had NO CHANGE. If you respect yourself in any manor, go buy food anywhere else. PATHETIC
Atmosphere: 1
Food: 1
Service: 1
I called and the person who answered hung up on me disrespectfully. Besides that, my order took an hour to arrive, it was burnt, and inedible.
Atmosphere: 1
Food: 1
Service: 1
Got to the store and lady said it would be 10 minutes... It was supposed to be ready when I got to the store. I have no problem during lunchtime but for whatever reason night time is the worst. Will not get pizza from here at night no matter if I'm craving it. This is the WORST NO EXCUSE FOR THEM TO BE HORRIBLE.
Food: 2
Service: 2
I ordered regular breadsticks and one order of cheese sticks add pepperoni. I took them without looking. My mistake! Got back to work I got an order of plain no seasoning nothing with burnt pepperoni sprinkled on top. Then my cheese sticks literally just cheese and bread! Fine miscommunication clearly so I go back. Two breadsticks were eaten out of 10. I said there must have been some miscommunication I’d like to get a remake and gave the food back she said I’ll have to charge you. I’m thinking 2, 3 dollars my original order was 22 she charged me 10 dollars when I did not get what I wanted and retired the food!! I’m more pissed about getting charged so much for my remake and out right attitude!! I do not recommend.
Atmosphere: 2
Service: 1
My pizza was made quickly and accurately. The staff was kind and personable.
Atmosphere: 4
Food: 5
Service: 5
I've bought pizza from this place many times. I think it's better than other pizzas in other places. The staff are also very nice. I don't understand why the rating is so low.
Atmosphere: 5
Food: 5
Service: 5
Never order delivery. They cancelled my order and won’t pick up the phone. I just want a refund and they can’t even do that.
Would leave a 0 if I could.
We love this pizza hut location! Their food is always hot and fresh. Never greasy! Everyone is so nice! Very clean restaurant. We did an order and our wings were the wrong flavor. I called and was treated very nice. I was offered for them all to be replaced. That was awesome. We will always choose pizza hut. Thank you for your great customer service Shout out to Ms. Charnia Mansion. My deepest apologies if I spelled it wrong. She is a wonderful employee. She is always super sweet. Thanks so much 🙏
Atmosphere: 5
Food: 5
Service: 5
I came to the store to buy a pizza. A very small black lady served me. She is always here in the mornings and didn't even say good morning. I told her what I wanted, in silence, she couldn't help but tell me how much my total was. If you don't like your job, quit. Terrible service. The owners should be more attentive to customer service.
Restaurantji Recommends
Would leave 0 if possible
Atmosphere: 1
Food: 1
Service: 1
This the 3rd time they didn’t deliver my order
I can assure 5 stars all all around, under new management. If you have a issue with ordering online please call the store so we can personally take care of you.
Atmosphere: 5
Food: 5
Service: 5
If I could leave 0 stars I would….DO NOT go here they are super unprofessional and provide horrible customer service…they will waste your time!!!!
Atmosphere: 1
Food: 1
Service: 1
I usually order with dominos but lately been craving stuffed crust. Well - last two times I’ve ordered the team at the store cancels without notifying me ! I had to call and she told me they made a mistake and had to cancel everything. I guess their customer service has really gone down the drain. Will never order again.
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