Today, I ordered a pizza and with rewards I got a free cinnabon. The stores delivery driver delivered it with the receipt torn off the box. I could let that go but there was one cinnabon missing from the box. Not an order forgotten but one item missing from the box. This made it look like it was touched. Tried to place complaints online DO NOT DO IT THIS WAY UNLESS NOT GETTING HELP THROUGH THE STORE. Although the store is full of excuses. Stating receipt torn off cause they had it setup as door dash and changed it to their own delivery driver. The other was a miss portioning the night before. CANT TRUST THEM ANYMORE.
Food: 3
Service: 1
He Ma
Had to pick up some pizzas for work. Great staff, front and kitchen were clean, pizza was great.
Atmosphere: 5
Food: 5
Service: 5
Roxana Aviles
Giving service a 1 star. Manager was rude after my card got declined, telling me I had to fix my issue. Turns out it was their system that was messing up. Her attitude was disgraceful and very rude, she is who needs to fix her issues! She is working the night shift today March 13, ‘2025.
Atmosphere: 1
Food: 1
Service: 1
Michelle Gonzales
I ordered two personal pans pepperoni and both came with too much sauce and only a little bit of cheese.Not how it's usually made.
Atmosphere: 1
Food: 1
Service: 1
Jaquesia Arnold
Pizza rolls omg 🤤
Atmosphere: 5
Food: 5
Service: 5
Niki
If you want quality, low-cost, ACTUALLY DECENT pizza, this is the place to go. I've been coming here for the past two years, and the quality has always been exceptional. If there are ever any issues, the staff is always happy to help, and Ms. Deborah is probably the best manager anyone could ask for. I can tell that the people here love the atmosphere, and they're always great to chat with. Thank you for serving up some of the best pizza in Austin and providing exceptional service.
Perfect if you're babysitting. Everyone loves pizza ?
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Stuffed Crust Cheese Pizza
William Michel Lodeiro Machado
The food is good but the waiters have a bad appearance
Atmosphere: 2
Food: 4
Service: 2
Shane Dumas
Horrible experience, their ETA is not correct, I ordered slightly after 7 with a 25-35 ETA. Then after over an hour, it finally was out for delivery by door dash, no contact from the store and the food was awful and cold. I left a review via the email they send and when the General Manager: Deborah Summers emailed to apply a credit for the experience, there was no credit and she advise to contact the store where the store and corporate couldn't verify the credit. The GM is so unprofessional and the main reason for the review. Almost 2 hours to get cold pizza is 1 thing but to deal with an incompetent GM is another and is probably why I had this bad experience in the 1st place. I would just go literally anywhere else.Update per the response from "owner" who didn't fully read what I said: I already spoke to the GM and she is the main reason for the review, I sent feedback via email about how bad the experience was and the GM made the situation worse, I already have called the store and even called the corporate number with references #s and more. I am not wasting my time going through ANOTHER person for no resolve. From the other reviews, avoid delivery at this location or avoid it entirely.
Atmosphere: 1
Food: 1
Service: 1
Rosa Moreno
Fresh pizza at my door, just can not ask for more!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Lovers Pizza
Mario Quinonez
Excellent food, great service. Very professional staff.
Today, I ordered a pizza and with rewards I got a free cinnabon. The stores delivery driver delivered it with the receipt torn off the box. I could let that go but there was one cinnabon missing from the box. Not an order forgotten but one item missing from the box. This made it look like it was touched. Tried to place complaints online DO NOT DO IT THIS WAY UNLESS NOT GETTING HELP THROUGH THE STORE. Although the store is full of excuses. Stating receipt torn off cause they had it setup as door dash and changed it to their own delivery driver. The other was a miss portioning the night before. CANT TRUST THEM ANYMORE.
Food: 3
Service: 1
Had to pick up some pizzas for work. Great staff, front and kitchen were clean, pizza was great.
Atmosphere: 5
Food: 5
Service: 5
Giving service a 1 star. Manager was rude after my card got declined, telling me I had to fix my issue. Turns out it was their system that was messing up. Her attitude was disgraceful and very rude, she is who needs to fix her issues! She is working the night shift today March 13, ‘2025.
Atmosphere: 1
Food: 1
Service: 1
I ordered two personal pans pepperoni and both came with too much sauce and only a little bit of cheese.Not how it's usually made.
Atmosphere: 1
Food: 1
Service: 1
Pizza rolls omg 🤤
Atmosphere: 5
Food: 5
Service: 5
If you want quality, low-cost, ACTUALLY DECENT pizza, this is the place to go. I've been coming here for the past two years, and the quality has always been exceptional. If there are ever any issues, the staff is always happy to help, and Ms. Deborah is probably the best manager anyone could ask for. I can tell that the people here love the atmosphere, and they're always great to chat with. Thank you for serving up some of the best pizza in Austin and providing exceptional service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Stuffed Crust Cheese Pizza, Garlic, Cheese Sticks, Fries, Supreme Pizza, Ultimate Chocolate Chip Cookie, Cinnamon Sticks, Backyard BBQ Chicken, Backyard BBQ Chicken Pizza, Boneless Wings, Ranch Dip, Lemon Pepper Seasoned Fries, Big Dinner Box with Pasta, Bleu Cheese Dip, Buffalo Chicken Melt
There is a true pizza artist in this
Atmosphere: 5
Food: 5
Service: 5
'The Hut' is the place to go for a great pizza.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Stuffed Crust Cheese Pizza
Arrived nice and hot and on time.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Stuffed Crust Cheese Pizza
The pizza they gave us tasted like it was a couple hours old and barely had any sauce on it.
Food: 1
Restaurantji Recommends
Perfect if you're babysitting. Everyone loves pizza ?
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Stuffed Crust Cheese Pizza
The food is good but the waiters have a bad appearance
Atmosphere: 2
Food: 4
Service: 2
Horrible experience, their ETA is not correct, I ordered slightly after 7 with a 25-35 ETA. Then after over an hour, it finally was out for delivery by door dash, no contact from the store and the food was awful and cold. I left a review via the email they send and when the General Manager: Deborah Summers emailed to apply a credit for the experience, there was no credit and she advise to contact the store where the store and corporate couldn't verify the credit. The GM is so unprofessional and the main reason for the review. Almost 2 hours to get cold pizza is 1 thing but to deal with an incompetent GM is another and is probably why I had this bad experience in the 1st place. I would just go literally anywhere else.Update per the response from "owner" who didn't fully read what I said: I already spoke to the GM and she is the main reason for the review, I sent feedback via email about how bad the experience was and the GM made the situation worse, I already have called the store and even called the corporate number with references #s and more. I am not wasting my time going through ANOTHER person for no resolve. From the other reviews, avoid delivery at this location or avoid it entirely.
Atmosphere: 1
Food: 1
Service: 1
Fresh pizza at my door, just can not ask for more!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Lovers Pizza
Excellent food, great service. Very professional staff.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Stuffed Crust Cheese Pizza, Cheese Sticks, Honey BBQ
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