Your hours of operation are until 10P.M. We walked in at 9:00 P.M. AND we were told you decided to close early because you didn't have customers for a little while. This is upsetting and honestly hurtful to YOUR business. As someone that has lived in Austin since the 90s and tried to help support LOCAL businesses, this sadly is part of the reason your reviews are going down and why in the future establishments go under. If you want to close a full hour before, then you should change your hours of operation to reflect so. Consistency is key in keeping a restaurant open and thriving. We could have gone anywhere to eat, but WE chose Polvos...remember that.
David
Came here for breakfast and menudo. The menudo is the best I ever had. Very delicious.
Atmosphere: 4
Food: 5
Service: 5
Arnold Cohen
Great breakfasts!
Atmosphere: 5
Food: 5
Service: 5
Bea Potter
Where is the Polvo’s I once knew and loved? That was my date night spot for years. The food was subpar and expensive for such a reduced menu. The server literally waived me off twice when I tried to ask questions. He then tried to charge me extra fees that are not stated anywhere on the menu or any signage. Nor was I informed. No, I did not pay those. I tipped minimally-10% maybe-for a truly disappointing experience. No stars.
Maureen Ratel
I've been going to Polvos since the 90s. It's a lot more expensive than it used to be but the food is really good. This time I got the shrimp fajitas which I had never gotten there before and they were really good. That was my last meal in Austin before I moved. And if I go back to Austin I'm going to want to go to Polvos
Atmosphere: 5
Food: 5
Service: 5
Michele Primmer
Super fun place for groups of friends, coworkers, family celebrations- big tables, a patio, good parking. Food is yum. Highly recommend
Atmosphere: 5
Food: 5
Service: 5
Esther Castillo
Great food and excellent service!
Atmosphere: 5
Food: 5
Service: 5
Fiona Vojtanic
cool atmosphere. my enchiladas were awesome, however my boyfriend’s tacos were disappointing. drenched in sauce with questionable meat. we doubt that the ribeye was actually ribeye. if i’m not mistaken, the tacos were supposed to come with sides which we never received. for how much you pay ($20 for two tacos btw), the service and food quality should definitely be better. the service wasn’t bad, but definitely lacking. $16 cocktails? pffft. i could pay that somewhere else and get a much better experience.
Atmosphere: 4
Food: 3
Service: 2
taylor r
I don’t write bad reviews but this place is worthy of one…. Worst food I have ever tasted in Austin. Go to a food truck, chuys or seriously anywhere else would have been better! It was that bad. Service was bad, messed up my boyfriend’s drink order with no apology or means to fix it. Should have gotten the check and left at that point. Everything has a weird chemical taste, Chips and salsa even suck. Only 2 salsa which are self serve with flies buzzing around. Our group of 6 didn’t like anything besides the drinks (that they got correct). They also charge you fees to pay with a card and already include the tip in the bill and still try to get you to tip more on top of that. $250 wasted!!!
The food was great , but it was the hidden prices for me they charged me the most for alcoholic drink @ $21 dollars each everything was over priced Lunch for 3 people was almost $300 I could have gone to a real high class restaurants for that when I complained about my bill being outrageously high the manager said he would give me a family discount and gave me a discount for the drinks at 16 each still I know I can get lunch for half that prices somewhere else not a happy customer felt robbed
Atmosphere: 4
Food: 4
Service: 4
Tawnya Clark
Chill vibe and good service. The rib-eye steak fajitas were really good, and so were the shrimp fajitas, but I was surprised there were only 6 shrimp on the skillet ($33). I really liked the fresh flour tortillas. The frozen margaritas had the perfect texture.
Parking: The parking lot is tiny!
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Steak Fajitas
Shaun Cassells
Very expensive classic TexMex. 20 a plate minimum.
Atmosphere: 3
Food: 2
Service: 4
Marsh D
Don't Be Fooled by Polvos
In a city known for outstanding Mexican cuisine, Polvos has perfected the art of deceiving customers through hidden charges and questionable practices. At their downtown location, they serve a measly single tortilla per person with their "two-person" fajitas, then have the audacity to charge extra for additional tortillas – a basic item complimentary at any respectable Mexican restaurant.
The South 1st location takes the deception even further. They pre-emptively add a credit card "convenience fee" before you even choose your payment method, and automatically tack on gratuity for small parties of just four people. It's a calculated strategy to extract every possible penny from diners.
Here's what should worry you most: If a restaurant is willing to nickel-and-dime you so blatantly at checkout, imagine what corners they're cutting in the kitchen where you can't see. In a city blessed with countless authentic Mexican restaurants that treat their customers with respect, there's absolutely no reason to waste your money at a place that seems more focused on sneaky surcharges than serving quality food.
Save yourself the frustration and dine elsewhere. Your wallet – and your dignity – will thank you.
Your hours of operation are until 10P.M. We walked in at 9:00 P.M. AND we were told you decided to close early because you didn't have customers for a little while. This is upsetting and honestly hurtful to YOUR business. As someone that has lived in Austin since the 90s and tried to help support LOCAL businesses, this sadly is part of the reason your reviews are going down and why in the future establishments go under. If you want to close a full hour before, then you should change your hours of operation to reflect so. Consistency is key in keeping a restaurant open and thriving. We could have gone anywhere to eat, but WE chose Polvos...remember that.
Came here for breakfast and menudo. The menudo is the best I ever had. Very delicious.
Atmosphere: 4
Food: 5
Service: 5
Great breakfasts!
Atmosphere: 5
Food: 5
Service: 5
Where is the Polvo’s I once knew and loved? That was my date night spot for years. The food was subpar and expensive for such a reduced menu. The server literally waived me off twice when I tried to ask questions. He then tried to charge me extra fees that are not stated anywhere on the menu or any signage. Nor was I informed. No, I did not pay those. I tipped minimally-10% maybe-for a truly disappointing experience. No stars.
I've been going to Polvos since the 90s. It's a lot more expensive than it used to be but the food is really good. This time I got the shrimp fajitas which I had never gotten there before and they were really good. That was my last meal in Austin before I moved. And if I go back to Austin I'm going to want to go to Polvos
Atmosphere: 5
Food: 5
Service: 5
Super fun place for groups of friends, coworkers, family celebrations- big tables, a patio, good parking. Food is yum. Highly recommend
Atmosphere: 5
Food: 5
Service: 5
Great food and excellent service!
Atmosphere: 5
Food: 5
Service: 5
cool atmosphere. my enchiladas were awesome, however my boyfriend’s tacos were disappointing. drenched in sauce with questionable meat. we doubt that the ribeye was actually ribeye. if i’m not mistaken, the tacos were supposed to come with sides which we never received. for how much you pay ($20 for two tacos btw), the service and food quality should definitely be better. the service wasn’t bad, but definitely lacking. $16 cocktails? pffft. i could pay that somewhere else and get a much better experience.
Atmosphere: 4
Food: 3
Service: 2
I don’t write bad reviews but this place is worthy of one…. Worst food I have ever tasted in Austin. Go to a food truck, chuys or seriously anywhere else would have been better! It was that bad. Service was bad, messed up my boyfriend’s drink order with no apology or means to fix it. Should have gotten the check and left at that point. Everything has a weird chemical taste, Chips and salsa even suck. Only 2 salsa which are self serve with flies buzzing around. Our group of 6 didn’t like anything besides the drinks (that they got correct). They also charge you fees to pay with a card and already include the tip in the bill and still try to get you to tip more on top of that. $250 wasted!!!
Atmosphere: 1
Food: 1
Service: 1
Terrible hostess service. Would not return.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Delicious and authentic! Definitely recommend!
Atmosphere: 5
Food: 4
Service: 5
The food was great , but it was the hidden prices for me they charged me the most for alcoholic drink @ $21 dollars each everything was over priced Lunch for 3 people was almost $300 I could have gone to a real high class restaurants for that when I complained about my bill being outrageously high the manager said he would give me a family discount and gave me a discount for the drinks at 16 each still I know I can get lunch for half that prices somewhere else not a happy customer felt robbed
Atmosphere: 4
Food: 4
Service: 4
Chill vibe and good service. The rib-eye steak fajitas were really good, and so were the shrimp fajitas, but I was surprised there were only 6 shrimp on the skillet ($33). I really liked the fresh flour tortillas. The frozen margaritas had the perfect texture.
Parking: The parking lot is tiny!
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Steak Fajitas
Very expensive classic TexMex. 20 a plate minimum.
Atmosphere: 3
Food: 2
Service: 4
Don't Be Fooled by Polvos
In a city known for outstanding Mexican cuisine, Polvos has perfected the art of deceiving customers through hidden charges and questionable practices. At their downtown location, they serve a measly single tortilla per person with their "two-person" fajitas, then have the audacity to charge extra for additional tortillas – a basic item complimentary at any respectable Mexican restaurant.
The South 1st location takes the deception even further. They pre-emptively add a credit card "convenience fee" before you even choose your payment method, and automatically tack on gratuity for small parties of just four people. It's a calculated strategy to extract every possible penny from diners.
Here's what should worry you most: If a restaurant is willing to nickel-and-dime you so blatantly at checkout, imagine what corners they're cutting in the kitchen where you can't see. In a city blessed with countless authentic Mexican restaurants that treat their customers with respect, there's absolutely no reason to waste your money at a place that seems more focused on sneaky surcharges than serving quality food.
Save yourself the frustration and dine elsewhere. Your wallet – and your dignity – will thank you.
Atmosphere: 3
Food: 3
Service: 1
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