Loved the food here. This was my wife's first time eating here and she absolutely loved it as well. We went during lunch so it was quiet and not very busy. Will definitely be going again.
flybear36
Still very good but miss the " old" Macaroni Grill. They were more generous with wine. Caesar salad small but main course very generous. The Chicken Scalopini was excellent.
Marylee Anderson
Ate dinner there February 16, 2020. My husband asked if there was any sausage in the dish he had ordered, Sausage Rigatoni. Server replied sometimes it is ground and sometimes it is sliced. I replied if this ground you can't even see tiny bits if sausage or any taste if it. She said " I will bring you some sliced". Did ask if we wanted it, just brought it. I am amazed that we were charged $3.00 for 4 little slices and I mean little without being asked if it was even wanted..
Darla Marburger
Despite a light evening with very few diners, our service was consistently slow and disappointing. The bread and entree were tasty, but we had to wait a long while to get the bread. The salad was partly frozen. When we asked for balsamic vinegar, we had to ask twice and when it finally arrived, the bottle was sticky and grody to handle. Actually, only one of the two entrees was tasty because the chef skimped on the sauce. It could have been so, so much better. I won't be going back.
Richard Dwyer
Worse Valentine's Day date experience EVER! We arrived at 8:10 pm for a 8:15 pm reservation. It took us 20 minutes, standing in line, just to check in for our 8:15 pm reservation. We were finally seated at 9 pm. We ordered and the waitress (who apparently was filling in from Round Rock) tried her best, but at 9:37 we were told our appetizer would be another 10 minutes. At that point, we decided to leave and went to la Madeleine just down the street. I shared our experience at Romano's with the la Madeleine staff and they comped us our dessert! I will probably never eat at Romano's again. Apparently, there are serious management issues at the Romano's Arboretum location. Unfortunately, I did not check the reviews before making the reservation. I used to eat at Romano's often when I lived in So. Cal. and never had a bad experience like tonight. As a matter of fact, I can't even remember the last time I walked out of a restaurant. I have a total of 39 years of marriage, between my late first wife and my current wife and NEVER had a Valentine's date experience like tonight (and I am one of those guys who never forgets Valentine's, anniversaries, or birthdays - don't like sleeping on the sofa ;-). Someone at Romano's corporate needs to clean house at the Romano's Arboretum location.
syed vaseem
Horrible valentine weekend dinner. We were told there was 30 minutes wait. After being seated it took another 15 to get our server to acknowledge us and another 5-10 minutes for drinks. The kids entree came out late. Eggplant permesean was undercooked and bread was cold. They were clearly short on wait staff and chefs. Our server was nice but can't blame him for being overworked. I wish they could have told us they can't accommodate us or it will be quite slow service. I was actually looking forward to dessert but decided against it. I wanted to speak to the manager but I ran out of patience to wait for them . I will not return Romano Grill. They be out of business if they don't fix these issues. All of us Very disappointed!!
Diego Garza
Consistently a good place to eat. Food is on point and service is usually on point as well. The only reason why I don’t give 5 stars is because of the wait. But even then they offered to comp our next meal. Which we declined.
Drew Van Eman
Placed order online. They canceled my order and would not honor price. Refused to give a refund for said order. Said it wasn’t their problem. No food and no refund. Would give it a lower rating if I could.
Maybelifeistooshort
The food wasn't great, and it took forever. I kept from giving one star because there was some live opera and that was cool. She sang one song...then stopped.
Daniel Garza
Ordered the chicken parm. Food was really good. 3 stars for slow service, and no soap in bathrooms. Diner took about 10 min longer than it should have. Tables were only half full. About 15-20 min wait for chocolate desert and to go boxes
I got the order to go and portions are smaller. The food and service were both good.
Jessica D
Our waitress was great but the food was alright. It wasn't bad, it just wasn't all that great. The atmosphere was nice though.
Beatriz Torres
If I could put no Stars trust me I will. I felt judged and disrespected by the moment I entered. The hostess told us that there weren’t enough servers to help us, so we had to wait. It seemed they were betting on who will take our order, finally a Hispanic girl came to take our order. Both hostess were cleaning the table next to us and we called them several times and they totally ignored us, they kept on taking glimpses at us but they obviously didn’t want to deal with us. Oh by the way we are a Hispanic family don’t know if the whole thing was racist or they just didn’t like us from the very beginning. Never coming back, service was awful even previous times, but this time we had enough.
kailey payne
The food is ok but management is horrible. My boyfriend works there and has put in 60 hours this week. He is supposed to have tuesday through thursdays off and hasnt seen a day off since the last time he saw me.......which was a week ago. The management is so bad he has to go in everyday because the managers cant keep it together. Not to mention multiple times the managers have almost fought customers. Completely unprofessional if you ask me. The reason this place is dying is because no one wants to work for an establishment that makes them work 60 hours a week.
sandra scheffer
The servers were okay, not super friendly and my food was room temperature at best. The spaghetti was a little dry, food took quite a long time to come out even though it wasn't very busy and the appetizers came out one at a time with large spaces in between. Also, we went for the Christmas dinner menu and they stopped the offer halfway through the day so we couldn't get it.
Loved the food here. This was my wife's first time eating here and she absolutely loved it as well. We went during lunch so it was quiet and not very busy. Will definitely be going again.
Still very good but miss the " old" Macaroni Grill. They were more generous with wine. Caesar salad small but main course very generous. The Chicken Scalopini was excellent.
Ate dinner there February 16, 2020. My husband asked if there was any sausage in the dish he had ordered, Sausage Rigatoni. Server replied sometimes it is ground and sometimes it is sliced. I replied if this ground you can't even see tiny bits if sausage or any taste if it. She said " I will bring you some sliced". Did ask if we wanted it, just brought it. I am amazed that we were charged $3.00 for 4 little slices and I mean little without being asked if it was even wanted..
Despite a light evening with very few diners, our service was consistently slow and disappointing. The bread and entree were tasty, but we had to wait a long while to get the bread. The salad was partly frozen. When we asked for balsamic vinegar, we had to ask twice and when it finally arrived, the bottle was sticky and grody to handle. Actually, only one of the two entrees was tasty because the chef skimped on the sauce. It could have been so, so much better. I won't be going back.
Worse Valentine's Day date experience EVER! We arrived at 8:10 pm for a 8:15 pm reservation. It took us 20 minutes, standing in line, just to check in for our 8:15 pm reservation. We were finally seated at 9 pm. We ordered and the waitress (who apparently was filling in from Round Rock) tried her best, but at 9:37 we were told our appetizer would be another 10 minutes. At that point, we decided to leave and went to la Madeleine just down the street. I shared our experience at Romano's with the la Madeleine staff and they comped us our dessert! I will probably never eat at Romano's again. Apparently, there are serious management issues at the Romano's Arboretum location. Unfortunately, I did not check the reviews before making the reservation. I used to eat at Romano's often when I lived in So. Cal. and never had a bad experience like tonight. As a matter of fact, I can't even remember the last time I walked out of a restaurant. I have a total of 39 years of marriage, between my late first wife and my current wife and NEVER had a Valentine's date experience like tonight (and I am one of those guys who never forgets Valentine's, anniversaries, or birthdays - don't like sleeping on the sofa ;-). Someone at Romano's corporate needs to clean house at the Romano's Arboretum location.
Horrible valentine weekend dinner. We were told there was 30 minutes wait. After being seated it took another 15 to get our server to acknowledge us and another 5-10 minutes for drinks. The kids entree came out late. Eggplant permesean was undercooked and bread was cold. They were clearly short on wait staff and chefs. Our server was nice but can't blame him for being overworked. I wish they could have told us they can't accommodate us or it will be quite slow service. I was actually looking forward to dessert but decided against it. I wanted to speak to the manager but I ran out of patience to wait for them . I will not return Romano Grill. They be out of business if they don't fix these issues. All of us Very disappointed!!
Consistently a good place to eat. Food is on point and service is usually on point as well. The only reason why I don’t give 5 stars is because of the wait. But even then they offered to comp our next meal. Which we declined.
Placed order online. They canceled my order and would not honor price. Refused to give a refund for said order. Said it wasn’t their problem. No food and no refund. Would give it a lower rating if I could.
The food wasn't great, and it took forever. I kept from giving one star because there was some live opera and that was cool. She sang one song...then stopped.
Ordered the chicken parm. Food was really good. 3 stars for slow service, and no soap in bathrooms. Diner took about 10 min longer than it should have. Tables were only half full. About 15-20 min wait for chocolate desert and to go boxes
Restaurantji Recommends
I got the order to go and portions are smaller. The food and service were both good.
Our waitress was great but the food was alright. It wasn't bad, it just wasn't all that great. The atmosphere was nice though.
If I could put no Stars trust me I will. I felt judged and disrespected by the moment I entered. The hostess told us that there weren’t enough servers to help us, so we had to wait. It seemed they were betting on who will take our order, finally a Hispanic girl came to take our order. Both hostess were cleaning the table next to us and we called them several times and they totally ignored us, they kept on taking glimpses at us but they obviously didn’t want to deal with us. Oh by the way we are a Hispanic family don’t know if the whole thing was racist or they just didn’t like us from the very beginning. Never coming back, service was awful even previous times, but this time we had enough.
The food is ok but management is horrible. My boyfriend works there and has put in 60 hours this week. He is supposed to have tuesday through thursdays off and hasnt seen a day off since the last time he saw me.......which was a week ago. The management is so bad he has to go in everyday because the managers cant keep it together. Not to mention multiple times the managers have almost fought customers. Completely unprofessional if you ask me. The reason this place is dying is because no one wants to work for an establishment that makes them work 60 hours a week.
The servers were okay, not super friendly and my food was room temperature at best. The spaghetti was a little dry, food took quite a long time to come out even though it wasn't very busy and the appetizers came out one at a time with large spaces in between. Also, we went for the Christmas dinner menu and they stopped the offer halfway through the day so we couldn't get it.
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