Schlotzsky's
$ • Sandwich Shops, Caterers, Pizza
Hours:
2545 W Anderson Ln. Ste 202, Austin
(512) 419-0031
About Schlotzsky's
Customers' Favorites
Schlotzsky's Reviews
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Terrible service every single time. Waited in line today and was seen by 3 different employees and completely ignored. There was only on other group seated in the entire restaurant, so it wasn’t busy at all. By the time the employee came to take the order, she mumbled and barely interacted at all.
The last time I came they forgot my order and after waiting for 20 minutes (also not busy that day) I had to ask them about it. They gave us our food for free and a manager...read full review
Ratings
Menu
Hours
| Monday | 9AM - 10PM |
| Tuesday | 9AM - 10PM |
| Wednesday | 9AM - 10PM |
| Thursday | 9AM - 10PM |
| Friday | 9AM - 10PM |
| Saturday | 9AM - 10PM |
| Sunday | 9AM - 10PM |
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Schlotzsky's is a restaurant known for its delicious food, particularly the Original sandwich, which has been a staple for some customers for 20 years. The staff, including a young manager, are praised for their hard work, patience, and excellent customer service. They are described as gracious, professional, and empathetic, making customers feel valued. Customers have praised the manager for correcting orders promptly and adding extra items to enhance their experience. The team is also known for their kindness, as they have provided treats like fresh cookies for special occasions. One employee was especially helpful, directing customers to napkins and drinks after ordering, bringing meals, and bussing tables, all with friendly and attentive service. Customers appreciate the friendly, chatty counter staff who seem to genuinely care about visitors, creating a welcoming atmosphere. The restaurant is appreciated for being open on Sundays and offering good quality pizzas, sandwiches, soup, and salad. While some find the drive-thru setup a bit confusing and inconvenient, the overall experience remains positive, especially for those seeking familiar favorites or a quick, friendly meal. Customers also enjoy the location during trips, finding it perfect when craving a Schlotzsky's.