Shake Smart

I came by earlier to buy a bowl, and the service was amazing! The girls made my order very quick! I would 100% recommend!

Atmosphere: 5

Food: 5

Service: 5

went earlier today and their açaí bowl was so good! they never fail and the girls are always so sweet

Food: 5

Service: 5

Recommended dishes: Acai

I got an acai bowl here and it was phenomenal. Great serving size for your typical acai bowl and great flavor.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Acai

For almost $8.00 a shake, I expected to be given halfway decent customer service. I placed an order at the kiosk to have a better look at which shake I wanted to select before going to pay for it at the register. The two young ladies behind the counter never even glanced in my direction, I was simply trying to pay for the order I had already placed beforehand. Never gave me a quick "one moment please" or even an acknowledgement of my presence. I left without purchasing anything. This is not the first time this has happened to me at this location. Very disappointed in this lackluster customer service.

Atmosphere: 1

Food: 3

Service: 1

Ordered overnight oats with almonds, coconut, and peanut butter as a preworkout meal. Was about to eat it when I found ants crawling across the food. The staff seemed apologetic and gave me a refund, but I still feel sick and grossed out. I understand that people make mistakes, but it is gross negligence to serve bug-contaminated food.

I normally never write bad reviews because everyone is human and everyone makes mistakes, but this is ridiculous. My roommate is deathly allergic to peanuts and she asked for almond butter in her acai bowl instead of peanut butter. Even when she got her bowl, she confirmed with the employee that it was almond butter and not peanut butter, and the employee said that it was. However, it was in fact peanut butter, and I just spent the last three hours holding her hair back as she violently threw up. Simple mistakes are understandable, but as a worker in the food industry, it's your responsibility to be aware of common allergens and take measures to ensure the safety and sanitation of your food. If even when presented with the explicit opportunity to correct your inadvertent error you do not rectify it, I don't know what else to say other than that you may be unfit for the food industry.

Atmosphere: 1

Food: 1

Service: 1

Great customer service!

Atmosphere: 3

Food: 5

Service: 5

My girlfriend came here to order a bowl and never got it. She waited an hour but had to leave to go to class. Asked the staff multiple times for updates and they still were making orders for people who came after her. When she left they didn’t give her a refund or anything to make it right. Terrible service.

I was a student at UT and I still go back to campus to have the acai bowls after I’ve graduated. Shake smart has the yummiest acai bowls in town and I will die on that hill.

Super healthy & has a pretty good variety. Good for students too!

The raw pb bowl is the best thing in the world.

The Cold Brew was the smoothest coffee I've ever tried, especially with the inclusion of oat milk and agave syrup. The smoothies and shakes aren't half bad, but not worth the hefty price tag.

Below mediocre chocolate frosty shake

Amazing customer service from an employee named Maddy. Great shakes. Will come back again

The Cold Brew was the smoothest coffee I've ever tried, especially with the inclusion of oat milk and agave syrup. The smoothies and shakes aren't half bad, but not worth the hefty price tag.