Hands down the worst restaurant experience I have ever had. If I could give zero stars, I would. The Wagyu beef pho came with raw beef and lukewarm broth, nowhere near hot enough to cook the meat—absolutely disgusting. When we asked to replace it, the cashier first offered a partial refund and a free banh mi, which we agreed to. But then another waiter came over, accused us of “disrespecting” his colleague (completely untrue), and refused to give us anything. In the end, we got no refund, no food, and only humiliation. This place clearly cannot handle customer feedback, the staff is rude, and the service is a joke. I have no idea how this restaurant has stayed open for five years, but I will never come back.
Atmosphere: 1
Food: 1
Service: 1
Rosemary Wu
Absolutely the worst. Food was uncooked and bland. Customer service is worst I’ve ever experienced. Rude in such an unnecessary way. Did not want to refund or replace the uncooked food. Will never come back
Atmosphere: 1
Food: 1
Service: 1
madeleine steele
I love the pho heree!! Friendly staff and yummy food
Atmosphere: 5
Food: 5
Service: 5
Move with Shery
✅ Affordable pricing ✅ Generous serving of meat (The beef rib in the pho soup was amazing.) ✅ Quick service and modern yet cozy ambiance
❌ They use instant pho noodles (instead of frozen or fresh pho noodles). We could tell from the taste and texture of the noodles. ❌ They use single-use plastic (like cups), which is obviously worse for the environment. ❌ The meat in Wagyu pho didn’t taste like the real Wagyu beef. We actually went to this place to try the Wagyu beef in particular, so we were disappointed — but at least they didn’t overcharge for it.
Atmosphere: 4
Food: 3
Service: 4
R J
Very nice pho, counter ordering quick food delivery. Easy to park
Sara Haq
Yummy meatball pho. Service has gotten friendlier since last academic year. Yay for the new staff. Wish it would stay open late!
Atmosphere: 3
Food: 5
Service: 4
Weihan He
The pho wagyu was way too good of a deal for the price
E 2025
I really hate to say this, but Sip Pho just isn’t what it used to be. I’ve consistently gone since the soft opening five years ago and management’s apathy regarding the kitchen is just too far gone by now. Orders are regularly screwed up, the once tasty broth ranges from somewhat savory to completely bland, and every ingredient is lacking in quality, quantity, and freshness.
Atmosphere: 3
Food: 2
Service: 3
Jennifer Sabolcik
Delicious food! We loved the grilled shrimp salad and crab rangoons. The vermicelli was great too. It’s a lovely interior. The place was really busy on Sunday at 1pm ish. There was a long line but they kept it moving. The food came out really fast.
Atmosphere: 5
Food: 5
Service: 5
Michel Li
It used to be a good place to go eat bun bo hue. They used to have good portion of meat. Now, the portion of meat is reduced and the price went up. It so disappointing. I guess I will find another place to eat bun bo hue.
Their cheese foam in the coffee and bahn mi are so underrated. Service always on point too and I love the toppings to go bar
Atmosphere: 5
Food: 5
Service: 5
Glow Happy
Great Pho and the Bun Bo Hue was fire!! You can actually taste the shrimp paste like your mom’s recipe. The wagu beef has a very generous portion!
Atmosphere: 5
Food: 5
Service: 5
Manasicha Akepiyapornchai
It’s our go-to place for pho due to its convenient location. The food was tasty and the service was nice.
Atmosphere: 5
Food: 5
Service: 5
jm jm
My favorite spot for pho! I’ve had the seafood pho and the chicken & veggies pho and both were amazing! I love how they are not cheap with the meat or veggies like some places! The quality of everything is high as well. I never thought I’d ever crave pho in 90 degree weather but this place is just different. It has a really homemade and comforting feel to it. Their drinks are so yummy too (I tried the matcha Thai tea boba, the passion with mango jelly, and the coffee). Best coffee I’ve ever had! I also had the bon bo hue and I was worried I wouldn’t like it because I tried it in the past at a different restaurant and it was way too spicy. This location lets you add spice/condiments to anything as well as extra cilantro and lime, so you can control the heat. Also, the vibe after 7:30pm is sooo chill . I usually come during lunch or dinner and there’s usually a bigger crowd. I also tried the tofu bahn mi and the bread was really soft and fresh but I wish the tofu had more flavor. Wonton soup was also good but a little bit salty.
You order and pay up front and then they bring it to your table. You don’t have to wait for your check at the end and can always go back to order more if desired. They have self-service for drinks and garnish so if you don’t like to be disturbed during your meal this is a huge plus!!
Atmosphere: 5
Food: 5
Service: 5
Mccmds
This is a must-go restaurant. I’ve made it a point to stop by nearly every time I’m in Austin. Awesome pho beef short ribs!
Hands down the worst restaurant experience I have ever had. If I could give zero stars, I would. The Wagyu beef pho came with raw beef and lukewarm broth, nowhere near hot enough to cook the meat—absolutely disgusting. When we asked to replace it, the cashier first offered a partial refund and a free banh mi, which we agreed to. But then another waiter came over, accused us of “disrespecting” his colleague (completely untrue), and refused to give us anything. In the end, we got no refund, no food, and only humiliation. This place clearly cannot handle customer feedback, the staff is rude, and the service is a joke. I have no idea how this restaurant has stayed open for five years, but I will never come back.
Atmosphere: 1
Food: 1
Service: 1
Absolutely the worst. Food was uncooked and bland. Customer service is worst I’ve ever experienced. Rude in such an unnecessary way. Did not want to refund or replace the uncooked food. Will never come back
Atmosphere: 1
Food: 1
Service: 1
I love the pho heree!! Friendly staff and yummy food
Atmosphere: 5
Food: 5
Service: 5
✅ Affordable pricing
✅ Generous serving of meat (The beef rib in the pho soup was amazing.)
✅ Quick service and modern yet cozy ambiance
❌ They use instant pho noodles (instead of frozen or fresh pho noodles). We could tell from the taste and texture of the noodles.
❌ They use single-use plastic (like cups), which is obviously worse for the environment.
❌ The meat in Wagyu pho didn’t taste like the real Wagyu beef. We actually went to this place to try the Wagyu beef in particular, so we were disappointed — but at least they didn’t overcharge for it.
Atmosphere: 4
Food: 3
Service: 4
Very nice pho, counter ordering quick food delivery. Easy to park
Yummy meatball pho. Service has gotten friendlier since last academic year. Yay for the new staff. Wish it would stay open late!
Atmosphere: 3
Food: 5
Service: 4
The pho wagyu was way too good of a deal for the price
I really hate to say this, but Sip Pho just isn’t what it used to be. I’ve consistently gone since the soft opening five years ago and management’s apathy regarding the kitchen is just too far gone by now. Orders are regularly screwed up, the once tasty broth ranges from somewhat savory to completely bland, and every ingredient is lacking in quality, quantity, and freshness.
Atmosphere: 3
Food: 2
Service: 3
Delicious food! We loved the grilled shrimp salad and crab rangoons. The vermicelli was great too. It’s a lovely interior. The place was really busy on Sunday at 1pm ish. There was a long line but they kept it moving. The food came out really fast.
Atmosphere: 5
Food: 5
Service: 5
It used to be a good place to go eat bun bo hue. They used to have good portion of meat. Now, the portion of meat is reduced and the price went up. It so disappointing. I guess I will find another place to eat bun bo hue.
Atmosphere: 3
Food: 3
Service: 3
Restaurantji Recommends
Their cheese foam in the coffee and bahn mi are so underrated. Service always on point too and I love the toppings to go bar
Atmosphere: 5
Food: 5
Service: 5
Great Pho and the Bun Bo Hue was fire!! You can actually taste the shrimp paste like your mom’s recipe. The wagu beef has a very generous portion!
Atmosphere: 5
Food: 5
Service: 5
It’s our go-to place for pho due to its convenient location. The food was tasty and the service was nice.
Atmosphere: 5
Food: 5
Service: 5
My favorite spot for pho! I’ve had the seafood pho and the chicken & veggies pho and both were amazing! I love how they are not cheap with the meat or veggies like some places! The quality of everything is high as well. I never thought I’d ever crave pho in 90 degree weather but this place is just different. It has a really homemade and comforting feel to it. Their drinks are so yummy too (I tried the matcha Thai tea boba, the passion with mango jelly, and the coffee). Best coffee I’ve ever had! I also had the bon bo hue and I was worried I wouldn’t like it because I tried it in the past at a different restaurant and it was way too spicy. This location lets you add spice/condiments to anything as well as extra cilantro and lime, so you can control the heat. Also, the vibe after 7:30pm is sooo chill . I usually come during lunch or dinner and there’s usually a bigger crowd. I also tried the tofu bahn mi and the bread was really soft and fresh but I wish the tofu had more flavor. Wonton soup was also good but a little bit salty.
You order and pay up front and then they bring it to your table. You don’t have to wait for your check at the end and can always go back to order more if desired. They have self-service for drinks and garnish so if you don’t like to be disturbed during your meal this is a huge plus!!
Atmosphere: 5
Food: 5
Service: 5
This is a must-go restaurant. I’ve made it a point to stop by nearly every time I’m in Austin. Awesome pho beef short ribs!
Atmosphere: 5
Food: 5
Service: 5
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