Smoothie King

9705 Research Blvd Suite B, Austin
(512) 401-3277

Recent Reviews

Merc N

I found Smoothie King ? !!!Parking lot easier to go threw bank side. I ordered Smoothie Bowl with peanut butter, strawberry, blueberry, banana and granola. Very delicious must try !!

Atmosphere: 5

Food: 5

Service: 5

Mayra King

I ordered a vegan nutty grain. My son ordered a mocha expresso. The guy put both smoothies on the counter. I asked which one was the vegan one as they’re both brown. He points to one and it wasn’t actually the vegan smoothie. I took a big sip of my son’s coffee smoothie with cow milk. I got a horrible stomachache.I went back later to request a refund. I explained the situation but the guy was not at all helpful or sympathetic to my needs. I did receive my refund. I have decided to not return to this specific Smoothie King for this reason alone. I explained that I’m vegan by choice but that some people have real health problems where they can’t tolerate dairy. Crickets. The guy didn’t care. HORRIBLE CUSTOMER SERVICE. They don’t take accountability or respect people’s dietary preferences.

Atmosphere: 1

Food: 1

Service: 1

Kevin Vasconcellos

Great smoothies...horrible customer service. The staff just leaned against the back wall chatting as I walked in. I wasn't greeted. Luckily I was picking up a online order and it was sitting on the counter. But even when I said "thank you" out loud, one girl turned her head with a big frown and didn't even respond back which is the polite thing to do.

Atmosphere: 4

Food: 5

Service: 1

In the life of Abdul S.

Was told by the Asian worker that it's buy one enhancer and get on free at THAT store. From what the Asian said, "here".WHEN ITS BUY TWO ENHANCERS AND GET ONE FREE. Seemed like he had a problem with me. I also got the 2 for 1 deal here before. Just didn't want to argue about it

Melissa Rideout

Title: Critical Allergen Handling FailureI am compelled to share a concerning experience at Smoothie King that jeopardized my pregnant, sister in lawshealth. Despite explicitly communicating her severe peanut allergy, her smoothie was served with peanuts, leading to an emergency room visit.The lack of attention to such a crucial detail is not only disheartening but also poses a serious health risk. This incident highlights a failure in the establishment's allergen handling protocols. It's imperative for any food service business to prioritize customer safety, especially when dealing with severe allergies.I urge Smoothie King to review and enhance their communication and allergen handling procedures to prevent such incidents in the future. The impact on my pregnant, sister in laws health was distressing, and I hope this review prompts corrective action to ensure the safety of all customers.

Christiana Desarno

As soon as I ordered I realized it was to the wrong store (in a different city) so not even a minute went by when I called the store to cancel my order before they can make it (per the instructions in my receipt) but no one answered. Kept calling every couple of mins and still after multiple calls throughout the day no one answered. I called every day for the next 3 days to get a refund but no one answered. I reached out to guest services and they couldn't get a hold of anyone either!!! I've been trying to get compensated via refund or credit by guest services since this store won't answer to anyone. It's now Dec 27 and I have been trying to get a resolution since Dec 4 with no luck. Truly awful store and company. Have no problem just taking your money.

Atmosphere: 1

Food: 1

Service: 1

Angie B

Terrible customer service. Wasn’t greeted, wasn’t even told my smoothie was ready. Rude employees

Atmosphere: 1

Food: 4

Service: 1

Charles LuBom

I live in Liberty Hill and I will travel past three Smoothie Kings to order at the location near Sam’s club off Research Blvd. The servers take their time and the taste is 100 times better than the other locations.

Andi Mittel

When you say no almonds, prepare for an allergic reaction. Oh and with a side of hair.

Samantha Simer

I just left this location, it's 730am on March 27th, 2023. I usually have issues with my smoothie coming out the way I like, but today my smoothies is delicious. I don't like banana, so I like extra strawberries instead in my strawberry Hulk. I also ask for extra peanut butter. Most of the time, there's banana and hardly any peanut butter in my drink.Today, my smoothie is delicious and exactly the way I want it to taste. I don't remember the guy's name, but he did wonderful. I will always choose this location, even when it's out of my way (like today). Thanks again.

Samantha Bailey

I just left this location, it's 730am on March 27th, 2023. I usually have issues with my smoothie coming out the way I like, but today my smoothies is delicious. I don't like banana, so I like extra strawberries instead in my strawberry Hulk. I also ask for extra peanut butter. Most of the time, there's banana and hardly any peanut butter in my drink.Today, my smoothie is delicious and exactly the way I want it to taste. I don't remember the guy's name, but he did wonderful. I will always choose this location, even when it's out of my way (like today). Thanks again.

Twylonda Mitchell

Staff were extremely rude! I said hello multiple times and was Blatantly ignored. My smoothie on the other hand was 10/10, but I’ll probably not come to this location again base on the poor customer service.

Broderick Cotter

Staff were nice and the drink came out really fast! As usual smoothie king tastes amazing

Jimmy Vitulli

Friendly service, very helpful recommending smoothies for my family. As always, Smoothie King is great. My fave is the Gladiator with vanilla protein, strawberries, bananas, and peanut butter.

Katlyn Butschek

This location makes the absolute best smoothie… beats Lakeway, Cedar Park, and the other 183 location. The attention-to-detail and precision with their smoothies are rock solid. These employees are an asset. Please give these employees a raise!!

Load More