It's still bad. Years ago it was mediocre but then the service was ridiculously terrible. No customer appreciation at all. Ok. No biggie, soooo many other burger places nearby like Shake Shack, etc! Well years later I tried to give Sonic another chance. Nope, still no service and food mediocre at best.
The half price burger deal is gone, they added conditions and so it's basically gone. Whatever... in 2027 I might tried sonic again. Maybe.
Atmosphere: 1
Food: 1
Service: 1
Djsun57
My daughter and I visited this Sonic for lunch and, unfortunately, experienced a disappointing meal. We ordered crinkle-cut fries that were served extremely cold and excessively greasy. Additionally, we ordered an Oreo milkshake with only a minimal amount of Oreo cookie dust, and a double smash burger that was overly salted. As someone involved in the service industry, I understand the importance of maintaining professional standards, and I would never permit such deficiencies to affect my customers. Consequently, my family will not be patronizing Sonic again.
Food: 1
Service: 1
Angelica Robertson
Food was ok. But the girl who served us, Neveah, was a little short with us, would not allow us to ask for any sauces, and instead of giving me a straw for my milkshake she gave me a spoon. The experience felt very transactional instead of an actual customer/server experience.
Atmosphere: 3
Food: 5
Service: 3
Mari Fontenot
Its was quick which is nice the food was good.
Robert Chapa
took way too long to get a drink there with few other cars dining place not punctual
Atmosphere: 2
Food: 2
Service: 1
Scott Woodward
I’ve gone to this sonic for years at this point. The drop in quality recently has been meteoric enough to kill the dinosaurs. Most recently they replaced traditional drive through speakers with these systems that will drop your call to take an order after half a minute or so. They apparently want you to order from an obtuse interactive menu than pay an actual human being to talk to you. So basically another business being gutted by ‘cost saving measures’ that screw over workers and customers. Highly recommend just avoiding this location completely now- the management has destroyed the service and quality.
Atmosphere: 1
Food: 3
Service: 1
Justin Strader
Ordered a large coke via the app. Checked in before arriving. Several cars back to back cars arriving after me, put their order in via the speaker-got their drink before me. I pressed the red button. 3:32 min pass by. Nothing. Pressed it again. Another 4 mins passes and then I hear: “thanks for choosing sonic…..” I informed her that I was waiting on a drink and had been for 10 mins. Never having been acknowledged-in fact the red button was turned off the first time I pressed. “Oh we’re having issues with our system. Sorry, ugh”
Like now I don’t want the coke-the ice is melted and I’m late. Could have popped on the speaker and let me know that the first time I pressed it versus just hanging it up?! I used to be the top carhop in my district way back in the gap. (15 years) and my boss would have cleared the entire line and hired new for that. No mint or napkins offered. This is by far the worst.
Atmosphere: 1
Food: 1
Service: 1
Grant Matthews
Don’t bother coming here after 8pm or so. Three times in a row they’ve taken our order and then just completely forgotten about us. Won’t be going back. :(
Gets the job done and consistent. Love a sonic stop.
Food: 5
Service: 5
Litonya Cole
So almost everyday I go for a large vanilla cherry Dr pepper that's with fresh cherries not cherry juice as I used to be a manager at Sonic for years find another menu in the back of my head I love the store great everything
Atmosphere: 5
Food: 5
Service: 5
Famous Chex
took 20 minutes for a slush and water. not exaggerating or making this up💔
Atmosphere: 3
Food: 3
Service: 1
Pedro Dejesus
Good service and good good!!
Atmosphere: 5
Food: 5
Service: 5
Antonio Araujo
Don't waste your money. Our food was horrible and we waited for a long time and the place wasn't even packed and I see why.. my food was cold and my ice cream was melted . Then I text the number on the receipt and I get this message from Sonic
It took forever to get 2 drinks
It's still bad. Years ago it was mediocre but then the service was ridiculously terrible. No customer appreciation at all. Ok. No biggie, soooo many other burger places nearby like Shake Shack, etc! Well years later I tried to give Sonic another chance. Nope, still no service and food mediocre at best.
The half price burger deal is gone, they added conditions and so it's basically gone. Whatever... in 2027 I might tried sonic again. Maybe.
Atmosphere: 1
Food: 1
Service: 1
My daughter and I visited this Sonic for lunch and, unfortunately, experienced a disappointing meal. We ordered crinkle-cut fries that were served extremely cold and excessively greasy. Additionally, we ordered an Oreo milkshake with only a minimal amount of Oreo cookie dust, and a double smash burger that was overly salted. As someone involved in the service industry, I understand the importance of maintaining professional standards, and I would never permit such deficiencies to affect my customers. Consequently, my family will not be patronizing Sonic again.
Food: 1
Service: 1
Food was ok. But the girl who served us, Neveah, was a little short with us, would not allow us to ask for any sauces, and instead of giving me a straw for my milkshake she gave me a spoon. The experience felt very transactional instead of an actual customer/server experience.
Atmosphere: 3
Food: 5
Service: 3
Its was quick which is nice the food was good.
took way too long to get a drink there with few other cars dining place not punctual
Atmosphere: 2
Food: 2
Service: 1
I’ve gone to this sonic for years at this point. The drop in quality recently has been meteoric enough to kill the dinosaurs. Most recently they replaced traditional drive through speakers with these systems that will drop your call to take an order after half a minute or so. They apparently want you to order from an obtuse interactive menu than pay an actual human being to talk to you. So basically another business being gutted by ‘cost saving measures’ that screw over workers and customers. Highly recommend just avoiding this location completely now- the management has destroyed the service and quality.
Atmosphere: 1
Food: 3
Service: 1
Ordered a large coke via the app. Checked in before arriving. Several cars back to back cars arriving after me, put their order in via the speaker-got their drink before me. I pressed the red button. 3:32 min pass by. Nothing. Pressed it again. Another 4 mins passes and then I hear: “thanks for choosing sonic…..” I informed her that I was waiting on a drink and had been for 10 mins. Never having been acknowledged-in fact the red button was turned off the first time I pressed. “Oh we’re having issues with our system. Sorry, ugh”
Like now I don’t want the coke-the ice is melted and I’m late. Could have popped on the speaker and let me know that the first time I pressed it versus just hanging it up?! I used to be the top carhop in my district way back in the gap. (15 years) and my boss would have cleared the entire line and hired new for that. No mint or napkins offered. This is by far the worst.
Atmosphere: 1
Food: 1
Service: 1
Don’t bother coming here after 8pm or so. Three times in a row they’ve taken our order and then just completely forgotten about us. Won’t be going back. :(
Service: 1
30 minutes to get a drink is insane
Restaurantji Recommends
Gets the job done and consistent. Love a sonic stop.
Food: 5
Service: 5
So almost everyday I go for a large vanilla cherry Dr pepper that's with fresh cherries not cherry juice as I used to be a manager at Sonic for years find another menu in the back of my head I love the store great everything
Atmosphere: 5
Food: 5
Service: 5
took 20 minutes for a slush and water. not exaggerating or making this up💔
Atmosphere: 3
Food: 3
Service: 1
Good service and good good!!
Atmosphere: 5
Food: 5
Service: 5
Don't waste your money. Our food was horrible and we waited for a long time and the place wasn't even packed and I see why.. my food was cold and my ice cream was melted . Then I text the number on the receipt and I get this message from Sonic
Atmosphere: 1
Food: 1
Service: 1
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