Sonic Drive-In
1637 Wells Branch Pkwy, Austin
(512) 990-0466
Recent Reviews
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Specifically ordered what my daughter asked for got home wrong thing in the bag called and was told it's not their fault it's a new bell hop training. So it's the customer's fault they didn't make the correct order? You can't make this up. If I could give zero stars I would. It was the lack of accountability that made the situation even worse.
Atmosphere: 1
Food: 1
Service: 1
I usually pull in and grab large grape slush it's great. The staff always have it out quick and they're always polite ..
Atmosphere: 4
Food: 5
Service: 5
Do not order from this location through the app!!!!! In the few months I’ve lived by this location, over half of my orders have been plain wrong. Modifications are rarely honored posing some serious issues with my allergies, and refunds are nearly impossible. You have to spend ridiculous amounts of time on the phone being accused of lying, and if you’re lucky you’ll have to drive all the way back to the location for anything to be refunded. On many occasions I was unable to receive a refund, and had to deal with the medical repercussions of an allergic reaction. Do not order from this location unless you want to be let down every time. They’re lucky I’m writing a review, and not contacting a lawyer.
Atmosphere: 1
Food: 1
Service: 1
I paid for bacon. They didn't add it
Order a #5 with some cheese fries and I don't get cheese fries. Hit the button and call up and this guy asks me to come back tomorrow. It was an hour before close when I ordered. I'm not last second or anything. Also ordered extra cheese on the burger. Nope, but I didn't bug about that. Bro the amount of time I sat there I should've gone to a taqueria. Also, the vibe is off with this spot.
Atmosphere: 1
Food: 3
Service: 1
Cedric is seemingly running the whole place by himself. Give that man a raise!
This sonic does not have enough people to run functionally. At the time of ordering, there was two people total working and the older man was not helping the poor guy who was actually keeping the store running. Love the guy who got our food to us, but very upset that he had to do that all by himself.
Atmosphere: 3
Food: 5
Service: 1
Typically it's good (besides the wait time, as I think they are understaffed),BUT today I found tons of BEARD HAIRS in my burger. Absolutely disgusting and the men handling the food need to wear nets
Atmosphere: 4
Food: 3
Service: 3
It is completely unacceptable to have to wait over 15 minutes for one water and a medium diet limeade. This location needs to get it together. They would never survive with a drive thru.
Atmosphere: 1
Food: 1
Service: 1
Thanks for the coney with rock hard bun and the wiener and chili dumped on the side. No lunch for me, I guess. And you think you deserve a tip... this location is pathetic.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Rude manager.
Service: 1
Awesome!!! They didn’t forget the sauces with my meal and the food was great. The service was fast, by far the best location in the area for Sonic. Thank you so much 🤍✨
Atmosphere: 5
Food: 5
Service: 5
The staff are super friendly
Atmosphere: 5
Food: 5
Service: 5
Placed my order online and Cedric was already getting it ready, with a drink carrier, he was super helpful and will come back again! Love Sonic!
Atmosphere: 5
Food: 5
Service: 5
They dont have tacos.
Atmosphere: 1
Food: 1
Service: 1
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