The service was superb, a round of applause for them
Atmosphere: 5
Food: 5
Service: 5
Natasha
Orders are on spot, the associates are customer service oriented and professional.
This location has taken the negative feedback and turned it around. Good job! Thank you.
Atmosphere: 5
Food: 5
Service: 4
len c
One of my favorite drive thrus down town. Staff is always friendly and line moves quickly!
Atmosphere: 5
Food: 5
Service: 5
Genniva White
I witnessed the manager lock one of the doors because of the wind. To be honest I think she was not having the customer needs before her own. Customer care ,do think so. The guest would have to walk around . For the good money we spend, both doors should have been open. I also witnessed one manager spill his coffee on the floor didn't bother to clean it, I watched a guest go and wipe the mess up..... The manager should lead by example.
Cristal Clark
We we through the drive through. The location is great for in and out. It's Starbucks so it is always great 🥰
Atmosphere: 5
Food: 5
Service: 5
Kurt Varner
This Starbucks is consistently very late with mobile orders. The drinks are 10-15 minutes later than what the app says almost every time. I order at this Starbucks since it’s the closest to my house, but it’s very frustrating how slow they are. This might be the worst run Starbucks in Austin.
Atmosphere: 1
Service: 1
Holton Winburne
Miranda went above and beyond for customer service!
Atmosphere: 5
Food: 5
Service: 5
Dowjai Inraksa
Very friendly all of them❤❤❤❤ I got green tea , coffee and croissant I love it
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Croissant
James Vonrichthofen
Great place to hang out and work.
Atmosphere: 5
Food: 5
Service: 5
Avery
Drive through employees were great and on top of it. One knew sign language and was helpful with a deaf customer. Treated regular with great care and was busy making sure everything around ran smoothly. I didn't get her name, but she is doing great! 10/19/24
The lobby closes as 8pm And the drive through closes at 9
Atmosphere: 5
Food: 3
Service: 4
Maria
Best Starbucks in Austin, always making the drinks so tasty!
Atmosphere: 5
Food: 5
Service: 5
Amelia
Excellent!! Friendly employees!
Atmosphere: 5
Food: 5
Service: 5
By MarP
Have never been treated worse in a coffee shop, which I went to every day, until this person interacted with me. Horrible. Makes me sad. Used to love this place but could never come again!
The service was superb, a round of applause for them
Atmosphere: 5
Food: 5
Service: 5
Orders are on spot, the associates are customer service oriented and professional.
This location has taken the negative feedback and turned it around. Good job! Thank you.
Atmosphere: 5
Food: 5
Service: 4
One of my favorite drive thrus down town. Staff is always friendly and line moves quickly!
Atmosphere: 5
Food: 5
Service: 5
I witnessed the manager lock one of the doors because of the wind. To be honest I think she was not having the customer needs before her own. Customer care ,do think so. The guest would have to walk around . For the good money we spend, both doors should have been open. I also witnessed one manager spill his coffee on the floor didn't bother to clean it, I watched a guest go and wipe the mess up..... The manager should lead by example.
We we through the drive through. The location is great for in and out. It's Starbucks so it is always great 🥰
Atmosphere: 5
Food: 5
Service: 5
This Starbucks is consistently very late with mobile orders. The drinks are 10-15 minutes later than what the app says almost every time. I order at this Starbucks since it’s the closest to my house, but it’s very frustrating how slow they are. This might be the worst run Starbucks in Austin.
Atmosphere: 1
Service: 1
Miranda went above and beyond for customer service!
Atmosphere: 5
Food: 5
Service: 5
Very friendly all of them❤❤❤❤
I got green tea , coffee and croissant I love it
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Croissant
Great place to hang out and work.
Atmosphere: 5
Food: 5
Service: 5
Drive through employees were great and on top of it. One knew sign language and was helpful with a deaf customer. Treated regular with great care and was busy making sure everything around ran smoothly. I didn't get her name, but she is doing great! 10/19/24
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Chocolate Croissant
Restaurantji Recommends
The lobby closes as 8pm
And the drive through closes at 9
Atmosphere: 5
Food: 3
Service: 4
Best Starbucks in Austin, always making the drinks so tasty!
Atmosphere: 5
Food: 5
Service: 5
Excellent!! Friendly employees!
Atmosphere: 5
Food: 5
Service: 5
Have never been treated worse in a coffee shop, which I went to every day, until this person interacted with me. Horrible. Makes me sad. Used to love this place but could never come again!
Atmosphere: 1
Food: 1
Service: 1
Excellent!! Friendly employees!
Atmosphere: 5
Food: 5
Service: 5
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