Starbucks

7709 E Ben White Blvd, Austin
(512) 386-8826

Recent Reviews

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Giovanni Garcia

Friendly staff + Quick service without sacrificing quality

Atmosphere: 5

Food: 5

Service: 5

The Ace in Grace

Very spacious and comfortable environment. Great natural light. Not too loud. Good place to meet for coffee and conversation.

Atmosphere: 5

Food: 5

Service: 5

worldwide offline

Whack customer service. They made me feel unwelcome. Won't be back

Service: 1

Andrea

The drive thru staff was rude and dismissive. I ordered a iced brown sugar oatmeal shaken espresso and it tasted worse than 7 eleven coffee. Awful.

Atmosphere: 1

Food: 3

Service: 1

solis rough

This location is frequently too busy. The drinks offered are likely out of stock and when so busy they sometimes say they don’t offer sale of food - just so they can keep up with the drinks. Understaffed. Better to hit a different location

Atmosphere: 4

Food: 1

Service: 1

Danna Ceballos perez

Went to get Starbucks like every morning. Except this morning I Only had 100 bill and they wouldn't take it. So they had to cancel my order and I had to take off. I never even pay cash but I forgot my card today and well screw me.

Atmosphere: 1

Food: 1

Service: 1

Mel W

Awesome service.

Atmosphere: 5

Food: 4

Service: 5

Celeste Guerrero

Worst customer service ever! closed the window right after i said thank you for the drinks

Atmosphere: 1

Food: 3

Service: 1

Nathan Sallee

They don't even steam the milk anymore these days. It's just so gross at this point. Cap is just warm milk very nasty 🤢

Atmosphere: 5

Food: 1

Service: 5

Jr Villanueva

Not worth the time or money spent you get better service at 7-11 next door and at least at 7-11 they will give you a bag to carry out your stuff

Atmosphere: 1

Food: 1

Service: 1

Luis Arellano

Bad service, bad attitude, drinks are messy.

Atmosphere: 1

Food: 1

Service: 1

Antonio Miranda Jr

Kristen was Awesome, very helpful

Atmosphere: 5

Food: 5

Service: 5

Alexa R

The drive-through employees at this location have been consistently rude and dismissive. Today at around 5:20 PM, I ordered a Venti Pink Drink, and when it was handed to me, I could immediately tell something was off. The drink looked and tasted sour, clearly not made correctly.

When I tried to get the cashier’s attention, she had her back turned to me. Once she finally turned around, she gave me an annoyed expression. I showed her the drink, and without saying a word, she snatched it from my hand.

This kind of attitude and lack of professionalism is unacceptable. Customers deserve respectful service and properly made drinks, especially when we’re paying for them. I hope this issue is addressed, as this experience was very disappointing.

Atmosphere: 1

Food: 1

Service: 1

zen

The employees here are consistently rude and unprofessional. Every time I place an order, they manage to get it wrong, even when it’s something straight from the menu. I usually go through the drive-thru, and I’m always met with attitude. The staff often ignore or dismiss me when I point out an issue with my drink, even though I’m paying for it. Considering the drinks cost around $8, the least they could do is make them correctly and treat customers with respect.

Atmosphere: 1

Food: 1

Service: 1

M Garza

one of my fav Starbucks

Atmosphere: 5

Food: 5

Service: 5

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