Extremely sweet staff and great service! Will definitely be back
Atmosphere: 5
Food: 5
Service: 5
Alex Lai
It’s a chill Starbucks inside a local shopping plaza. From my visits here, inside area is not that crowded. Baristas are nice. Time for serving the food is ok. Taste of coffee and food are good. Overall, I enjoy my stay here.
Atmosphere: 4
Food: 4
Service: 4
Claire Hammons
Things have gotten personal with this store. I Uber eats a bagel from this location pretty often and at least 50-60% of the time they don’t put cream cheese in the bag even though I added it. It’s painful
Alexis Cantu
I have been really patient with this location because I work by it. Lately it has been a little sloppy due to the fact my order has been messed up multiple times by this place. At some point a customer is going to get irritated having to come back almost every time. My most recent experience I walked in showed what it said on the bag and showed what sand which they gave me and said “this is not this” she said “okay we can fix that. It was a honest mistake.” I do understand it was honest mistake but I have had honest mistakes happen to many times here. When she gave me the food when it was fixed it was given with an attitude. She better be lucky I was in my work clothes or I woulda snatched the glasses and bun off her head. Not a threat, it’s a promise. Count your blessing cause today was one baby girl.
Atmosphere: 4
Food: 3
Service: 2
Hannah B
Ordered a tall cappuccino with additional ingredients & when I picked it up, it was only 1/4th full. I showed the barista & she said that’s how it’s supposed to be. When I appeared confused she rudely said it had been ready for 15 mins & I let her know the app said to pick up @ 11:11 & I was there @ 11:13.
Steve Garcia
Just what I wanted. A great cup of coffee and a quiet atmosphere.
Atmosphere: 5
Food: 5
Service: 5
Olivia Christie
Tim is the best and so is Ned! So friendly and helpful, jovial! These guys deserve a raise! And a kiss on the head from corporate. Thanks for bringing such joy to the day. :)))))
Atmosphere: 5
Food: 5
Service: 5
Google user
Tim is the best and so is Ned! So friendly and helpful, jovial! These guys deserve a raise! And a kiss on the head from corporate. Thanks for bringing such joy to the day. :)))))
Chris Manteris
When adding 1/2 and 1/2 always add LESS then more can be added if necessary. If you add too much then the drink is ruined.This should be taught to all
Staff is super sweet but I must add a disclaimer so no one’s day is ruined :( hours are misleading? It announces a 7pm closing time in their door and on google maps but still- they just closed the doors at 5pm which is really odd. I hope they sort this thing out ?
Ned Troxel
Julia made our experience amazing! She was so helpful and considerate taking our order. Her smile was a delight and she’s was prompt in getting our orders to us. Thanks Julia! You were awesome! -Alyssa
Irma Christoffel
Great
Atmosphere: 5
Food: 5
Service: 5
Jocelyn White
This location is a special gem within the large Starbucks chain. Because of the kindness and attentiveness of their staff and timeliness of the service, I have started frequenting this location over others. Tim is one of the barista's there and his bright and upbeat energy lifts your own mood just as much as the coffee! :) This location definitely deserves some extra kudos from the top because of the extra mile they go to give their patrons a customer experience that stands out amongst the many other coffee shops that Austin has to offer ( that really says something given that they are such a "corporate" business). Thanks Tim and the rest of the staff at Starbucks Westlake for adding a special touch to our daily coffee grind. Y'ALL ROCK!
Extremely sweet staff and great service! Will definitely be back
Atmosphere: 5
Food: 5
Service: 5
It’s a chill Starbucks inside a local shopping plaza. From my visits here, inside area is not that crowded. Baristas are nice. Time for serving the food is ok. Taste of coffee and food are good. Overall, I enjoy my stay here.
Atmosphere: 4
Food: 4
Service: 4
Things have gotten personal with this store. I Uber eats a bagel from this location pretty often and at least 50-60% of the time they don’t put cream cheese in the bag even though I added it. It’s painful
I have been really patient with this location because I work by it. Lately it has been a little sloppy due to the fact my order has been messed up multiple times by this place. At some point a customer is going to get irritated having to come back almost every time. My most recent experience I walked in showed what it said on the bag and showed what sand which they gave me and said “this is not this” she said “okay we can fix that. It was a honest mistake.” I do understand it was honest mistake but I have had honest mistakes happen to many times here. When she gave me the food when it was fixed it was given with an attitude. She better be lucky I was in my work clothes or I woulda snatched the glasses and bun off her head. Not a threat, it’s a promise. Count your blessing cause today was one baby girl.
Atmosphere: 4
Food: 3
Service: 2
Ordered a tall cappuccino with additional ingredients & when I picked it up, it was only 1/4th full. I showed the barista & she said that’s how it’s supposed to be. When I appeared confused she rudely said it had been ready for 15 mins & I let her know the app said to pick up @ 11:11 & I was there @ 11:13.
Just what I wanted. A great cup of coffee and a quiet atmosphere.
Atmosphere: 5
Food: 5
Service: 5
Tim is the best and so is Ned! So friendly and helpful, jovial! These guys deserve a raise! And a kiss on the head from corporate. Thanks for bringing such joy to the day. :)))))
Atmosphere: 5
Food: 5
Service: 5
Tim is the best and so is Ned! So friendly and helpful, jovial! These guys deserve a raise! And a kiss on the head from corporate. Thanks for bringing such joy to the day. :)))))
When adding 1/2 and 1/2 always add LESS then more can be added if necessary. If you add too much then the drink is ruined.This should be taught to all
Atmosphere: 4
Food: 4
Service: 4
They seem extremely bothered whenever I order.
Restaurantji Recommends
Staff is super sweet but I must add a disclaimer so no one’s day is ruined :( hours are misleading? It announces a 7pm closing time in their door and on google maps but still- they just closed the doors at 5pm which is really odd. I hope they sort this thing out ?
Julia made our experience amazing! She was so helpful and considerate taking our order. Her smile was a delight and she’s was prompt in getting our orders to us. Thanks Julia! You were awesome! -Alyssa
Great
Atmosphere: 5
Food: 5
Service: 5
This location is a special gem within the large Starbucks chain. Because of the kindness and attentiveness of their staff and timeliness of the service, I have started frequenting this location over others. Tim is one of the barista's there and his bright and upbeat energy lifts your own mood just as much as the coffee! :) This location definitely deserves some extra kudos from the top because of the extra mile they go to give their patrons a customer experience that stands out amongst the many other coffee shops that Austin has to offer ( that really says something given that they are such a "corporate" business). Thanks Tim and the rest of the staff at Starbucks Westlake for adding a special touch to our daily coffee grind. Y'ALL ROCK!
Atmosphere: 5
Food: 5
Service: 5
She left 2 hours before closing time ?
Atmosphere: 1
Food: 1
Service: 1
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