Starbucks
1700 West Parmer Lane, Scofield Farms Dr Market, Austin
(512) 833-7272
Recent Reviews
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Drive-thru service is always quick, accurate, and friendly!
Atmosphere: 5
Food: 5
Service: 5
I am glad I came here and Chris made my day with the special drink he made for me and my daughter. I will now come here regularly.
Atmosphere: 5
Food: 5
Service: 5
We have been coming to this starbucks for years. All the baristas have always been very kind . 12/12 around 11 there was someone we hadnt seen before she had short hair and glasses. My husband forgot to skip the tip part and inserted the card in machine and we both could swear she mumbled “its that simple” . Basically upset because he wasnt fast enough for her. My food items were on the colder end . We both sensed the vibes werent welcoming so we will be staying away from this location.
Atmosphere: 1
Service: 1
No outlets work. Do NOT try to get work done.
Atmosphere: 1
Food: 5
Service: 5
I order iced passion tea with coconut milk , the berista charge me more because I want ice blended she doesn't have even her name tag on aprone , the drink came thick most of it ice and very little flavor and when I asked just to add more flavore , she made new one with no ice at all very watery and thin and test bad I'd ont recommend location
Atmosphere: 1
Food: 1
Service: 1
This Starbucks location has wonderful and friendly baristas. Al went above and beyond and really made us feel welcomed.
Atmosphere: 5
Food: 5
Service: 5
This location has good quality early morning coffee plus packaging is terrific when using uber. The barista writing on the logo was sweet touch to an early morning. Ty!
Atmosphere: 5
Food: 5
Service: 5
Slowest Starbucks in the area. I was reading the reviews and there are a lot of complaints about the same issue but some still gave 4 and 5 star reviews which is weird. The drive thru line is boxed in as well so you can't leave once you've entered.
Service: 1
Horrible attitude from the baristas at this location 🙄
my mom recently came here and there was this Vietnamese lady working which my mom thought was gonna be helpful because shes also Vietnamese but when she ordered the lady got all hostile with her and started yelling at her for no reason because she couldn’t understand my mom. she rude to Vietnamese customers although she is Vietnamese herself but nice to the white people that had ordered.
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
I go to Starbucks to work online and I go in at 1:30PM. I order my usual and the barista doesn’t say anything about closing at 2:00PM. When I get my coffee and get my whole system (eg. labtop, charger) set up, they then walk up to me and say they will close at 2:00PM. This is not good customer service as some people go to Starbucks to work. The manager should have instructed the baristas to say we will be closing at 2:00PM BEFORE making an order, otherwise I would have gone to another starbucks.
Atmosphere: 3
Food: 3
Service: 2
Service was slow (talking with other employees, not paying attention, wrong name on order).
Atmosphere: 3
Service: 2
Luz and the team were very nice. She made a fantastic drink and a better experience! Thanks so much!
Atmosphere: 5
Food: 5
Service: 5
The app said it would take about 6-12 and I sat there and waited 30 minutes for 2 coffees and 2 pastries. I wish I could cancel the order on the app after those 12 minutes.
I had a very disappointing experience with customer service today, May 26th, at around 2 PM. The man on duty was extremely rude and unwelcoming. When I politely asked for sugar for the coffee I ordered, he responded with visible irritation he seemed angry, used aggressive gestures, and refused to make eye contact. It made me feel very uncomfortable and disrespected.
The interaction left me wondering if I was being treated this way because I’m Black, which is deeply troubling. No customer should be made to feel unwelcome or targeted. I hope the business takes this seriously and addresses how their staff interacts with customers.
Service: 1
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