Hey guys...coffee is lukewarm at best. Had already left the shop and threw away after one sip.
Atmosphere: 4
Food: 1
Service: 2
Torres velueta Joshua Ezequiel
Very good service
Dasha Silva
Good restaurant
Atmosphere: 5
Food: 5
Service: 5
terry royce
Walked several blocks , hours online said they closed at 6. At 4:15 they were closing as I walked up.
Raksha M
The app needs to be updated- this place shuts at 4pm and won’t serve you even if you show up at 4:03pm. The hours are incorrect and wrong.
This is the closest Starbucks to the Downtown Houston major Bus stop. I don’t think the manager or anyone comprehends that people walk / travel from far away places to Downtown Houston with huge luggage’s and then walk to this Starbucks and are told - we are closed. Please stop giving excuses to your lack of planning or the least, give the people their drinks if they are walking in 2 mins after the closing time of the location that you planned on closing early than the usual listed hour and time.
Atmosphere: 1
Food: 1
Service: 1
Bianca
Starbucks is already expensive as it is, so when we order our drinks and pay for the extra you would think that they would provide it. But I didn't feel like it was the case with the Starbucks here, I went in and I ordered a simple iced green tea matcha with an extra scoop and vanilla cold foam with a cheese Danish. So my order came out to be 12.34 I paid for my stuff and I waited at the end of the bar. There were a couple of people behind me and they ordered their drinks. It seems like I waited there for a good minute because the people behind me already had their drinks and I was the last person there and they ended up working on mine. When I got my drink I can tell right away they didn't do it right. The lady who took my order she had pigtails but didn't listen to what I wanted when I asked for my drink it was supposed to be a grande iced green tea matcha with an extra scoop and vanilla cold foam. When I got it and I tried it they didn't put the syrup nor did they put the cold foam I had to ask her where was the cold foam and she looked at the order and it didn't reads it she looked at me when I asked her to put it because technically I paid for it so I should get it. Its a simple drink but somehow it wasn't done right. I think their conversation was more interesting then making my drink.
Atmosphere: 3
Food: 2
Service: 1
Jack A
Took 15 minutes to make 2 drinks, got to the car and realized they made the wrong baguette also. Really poor service
Atmosphere: 1
Food: 1
Service: 1
Charles Dowd
You can’t order ahead which means it’s not a Starbucks. You have to leave the Hilton and go to the courtyard.
What a scam and a rip off. Be careful at the forced method to trick you to tipping as well
Atmosphere: 1
Food: 1
Service: 1
Julio S
Overpriced Starbucks location because it is inside a hotel .
Josh Olberding
This Starbucks runs a tight ship. I came into a long line and it was depleted quickly with a friendly smile. Great work!
Service: 5
Kay Ci
The Starbucks in downtown Austin, located in the Hilton lobby, is fantastic! The staff was friendly, efficient, and really knew how to make drinks just right. The service was quick, and the quality was exactly what you’d hope for from Starbucks. It’s a great spot to grab a coffee while staying at the hotel or exploring the city. Highly recommend!
Atmosphere: 5
Food: 5
Service: 5
Denny O
A busy Hilton Hotel Starbucks. My order got forgotten about...about seven or more after me picked up their orders before me. The pushy and curt manager just made shallow excuses for this. Poor Service.
great location and service
Atmosphere: 5
Food: 4
Service: 5
Just got good vibes
Atmosphere: 5
Food: 5
Service: 5
Hey guys...coffee is lukewarm at best. Had already left the shop and threw away after one sip.
Atmosphere: 4
Food: 1
Service: 2
Very good service
Good restaurant
Atmosphere: 5
Food: 5
Service: 5
Walked several blocks , hours online said they closed at 6. At 4:15 they were closing as I walked up.
The app needs to be updated- this place shuts at 4pm and won’t serve you even if you show up at 4:03pm. The hours are incorrect and wrong.
This is the closest Starbucks to the Downtown Houston major Bus stop.
I don’t think the manager or anyone comprehends that people walk / travel from far away places to Downtown Houston with huge luggage’s and then walk to this Starbucks and are told - we are closed. Please stop giving excuses to your lack of planning or the least, give the people their drinks if they are walking in 2 mins after the closing time of the location that you planned on closing early than the usual listed hour and time.
Atmosphere: 1
Food: 1
Service: 1
Starbucks is already expensive as it is, so when we order our drinks and pay for the extra you would think that they would provide it. But I didn't feel like it was the case with the Starbucks here, I went in and I ordered a simple iced green tea matcha with an extra scoop and vanilla cold foam with a cheese Danish. So my order came out to be 12.34 I paid for my stuff and I waited at the end of the bar. There were a couple of people behind me and they ordered their drinks. It seems like I waited there for a good minute because the people behind me already had their drinks and I was the last person there and they ended up working on mine. When I got my drink I can tell right away they didn't do it right. The lady who took my order she had pigtails but didn't listen to what I wanted when I asked for my drink it was supposed to be a grande iced green tea matcha with an extra scoop and vanilla cold foam. When I got it and I tried it they didn't put the syrup nor did they put the cold foam I had to ask her where was the cold foam and she looked at the order and it didn't reads it she looked at me when I asked her to put it because technically I paid for it so I should get it. Its a simple drink but somehow it wasn't done right. I think their conversation was more interesting then making my drink.
Atmosphere: 3
Food: 2
Service: 1
Took 15 minutes to make 2 drinks, got to the car and realized they made the wrong baguette also. Really poor service
Atmosphere: 1
Food: 1
Service: 1
You can’t order ahead which means it’s not a Starbucks. You have to leave the Hilton and go to the courtyard.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
What a scam and a rip off. Be careful at the forced method to trick you to tipping as well
Atmosphere: 1
Food: 1
Service: 1
Overpriced Starbucks location because it is inside a hotel .
This Starbucks runs a tight ship. I came into a long line and it was depleted quickly with a friendly smile. Great work!
Service: 5
The Starbucks in downtown Austin, located in the Hilton lobby, is fantastic! The staff was friendly, efficient, and really knew how to make drinks just right. The service was quick, and the quality was exactly what you’d hope for from Starbucks. It’s a great spot to grab a coffee while staying at the hotel or exploring the city. Highly recommend!
Atmosphere: 5
Food: 5
Service: 5
A busy Hilton Hotel Starbucks. My order got forgotten about...about seven or more after me picked up their orders before me. The pushy and curt manager just made shallow excuses for this. Poor Service.
Atmosphere: 1
Food: 3
Service: 1
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