Starbucks
Shopping Center, 9600 Escarpment Blvd, Austin
(512) 288-2309
Recent Reviews
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I accidentally spilled my drink in the upstairs area and the baristas cleaned it up and made me a replacement drink. They were incredibly polite and kind, as well! Thank you guys!
Atmosphere: 5
Food: 5
Service: 5
Love hanging out upstairs.
Atmosphere: 5
Service: 5
i have been waiting 25 minutes at the pick up counter to pick up my doordash order for TWO drinks sitting on the back counter. no one has asked me for a name or what i'm here for. extremely disappointed and annoyed with the terrible service here. Drinks are ready, just not reachable!
Atmosphere: 1
Food: 4
Service: 1
I ordered at 6:14 just 1 food item and 1 drink. I came in at 6:25 and nothing is ready. Food item wasn't started. There is nobody else here, im the only customer. The only reason I ordered togo was because I need to be fast to eat on my lunch break.
Service: 1
Zach made my experience wonderful, I really appreciated his patience and personality, just a 15 second interaction and he was so personable, appreciated him and service. Tea was good too.
Atmosphere: 5
Food: 5
Service: 5
Why cant I buy a cup of water or ice? They assumed I wanted it for free and told me to buy something else so I left. Every starbucks I've ever been to lets you at least buy a cup of water without another purchase. I call bull
The portions of their breakfast sandwiches have been cut in half. Way overpriced
Atmosphere: 5
Food: 1
Service: 5
Love this location and layout!
Atmosphere: 5
Food: 5
Service: 5
Bad service or should I say no service. Was inquiring about coffee that I wanted to purchase and all the young could do was point at it. Couldn't read any of their coffee because there are on tall shelves behind the staff. Could have sold me a few bags of their coffee but no thanks...not here.
Great service all around, however they now make several food items in a row, put them in a bin, and then bring them up all at once, sometimes 10 items at a time. This forces a longer wait for mobile orders and the last few times my food wasn’t warm.
Atmosphere: 5
Food: 4
Service: 4
Restaurantji Recommends
Had a really good mocha here... Tall skinny two pump mocha please!
Atmosphere: 4
Food: 5
Service: 4
These guys are great. I left my water bottle, and when I called, they instantly knew who I was and told me it was kept safe. Retrieved it after work. Also, the lemon loaves are great.
Atmosphere: 5
Food: 5
Service: 5
Really nice store, and very friendly service. They have a nice seating area upstairs, but no handicapped access, so I was not able to enjoy it.
Atmosphere: 5
Food: 5
Service: 5
I honestly don't know why I keep coming here when 99% of the time my order is wrong. How do you continuously mess up an iced vanilla latte, it either comes hot or with no vanilla. Drink unavailability here drive me nuts too.
***Still years later cant make a drink right -2025
It has a good atmosphere and the employees were very friendly.
Atmosphere: 5
Food: 5
Service: 5
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