I ordered an iced matcha latte. The barista first got my order wrong and when they remade the drink, they did not mix the drink well. The matcha powder was all smeared to the sides of the cup and the drink itself looked more milky white, almost like it was just milk. It tasted like just milk mostly too
Atmosphere: 3
Food: 1
Service: 1
Richard H Webb
One thing I truly appreciate about Starbucks is the consistency—whether I’m in Texas, California, or overseas, I know exactly what to expect. The grande cappuccino pictured here is exactly how I like it: rich, smooth, and perfectly balanced between foam and espresso.
But what really deserves a shout-out is the dine-in experience. I love that when I sit down to enjoy my drink, it’s served in a proper mug—not a paper cup. It’s a small touch, but it makes a big difference. It tells me Starbucks still values the in-store experience, not just convenience.
Thanks for keeping things consistently excellent.
Atmosphere: 5
Food: 5
Service: 5
Macie Murphy
Starbucks on Brodie is the worst I asked for a water because I work next store said I have to purchase a coffee in order to get a water and then refused to let me use the restroom when I am six months pregnant the lady with the glasses, think she might be the manager was super rude. Her staff did not acknowledge And I will make it my mission to get this issue solve it’s not ok because how rude the staff was.
Yari zzz
I love the wall with puppies pictures 😢
Atmosphere: 3
Food: 4
Service: 4
Fram D
Honestly really disappointed with the barista who made my iced coffee today..yes this was supposed to be coffee. I think my picture says it all. I feel ridiculous making this review but this tall coffee cost me over $6, I didnt have time to ask them to remake it or i wouldve held up the line & been late for work myself. It tastes like they just added sweet cream & ice, no coffee. Baristas please if the iced coffee looks this light in color then it was definitely made wrong!!! This is my usual order & its always a DARK brown
Food: 1
Lee Stewart (Lee’sNest)
Quiet, comfortable and convenient.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Penguin Cake Pops
Samuel Mendez
No brewed coffee in two weeks. What is going on here. When ask why they give you attitude ok won’t come back here again.
Food: 1
Service: 1
Luis Ruiz
Unfortunately starbucks has become to political and policy driven in sales tactics and lost a long time customer today.Bad buisness practices.
Robert Gonzales
Wait why are y’all asking for tips in the drive thru
shine
I usually go there because they make good custom matcha drinks but for the past 2 times that I ordered my go too , it taste awful. Lumps of matcha that never stir right. Not smooth at all. Overall disappointed.
Every time I go here, I get two coffees. They make one coffee and proceed to make five other coffees for other people and then come back to my second coffee while I’m waiting. This place is a disaster.
Celeste Simmons
Taylor is my favorite barista and always so kind to me and quick to make my drink and it always comes out perfect! 😋💖☺️🎉
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Caramel Macchiato
Natasha
30 minutes for one late and 2 bagels, and they got the order wrong 😑 Got things ready for customers that arrived after us. Dropped food items on the floor picked them up and put in my bag. I had to request to get new cream cheese instead and got bad altitude from your staff. His first answer was “I put it in the side in the bag”. I thought drive through would work better but this location is just unprofessional, unsanitary and should absolutely loose food permit.
Atmosphere: 1
Food: 1
Service: 1
Casey Jimenez
I visited Starbucks on Thursday and was excited to inquire about their decaf options, as I'm pregnant and trying to cut back on caffeine. Unfortunately, the young lady taking orders was quite rude when I asked for information. It was disappointing, especially since I was just trying to satisfy a craving.
However, this morning my husband suggested Dutch Bros and my experience at Dutch Bros was a complete turnaround. The barista was incredible! She took the time to share all the decaf options available and really listened to what I was craving. Her friendly demeanor and willingness to help made all the difference. I left feeling satisfied and happy.
It’s a reminder of how important great customer service is. I hope Starbucks can improve in this area, as the experience can truly make or break a visit.
Rick Mitchell
After Zach the GM left the attitude of the partners dropped drastically and they seemed to have had a high turnover rate. That was with the GM after Zach. But he is gone and they have a new GM. Things are looking up again.
I ordered an iced matcha latte. The barista first got my order wrong and when they remade the drink, they did not mix the drink well. The matcha powder was all smeared to the sides of the cup and the drink itself looked more milky white, almost like it was just milk. It tasted like just milk mostly too
Atmosphere: 3
Food: 1
Service: 1
One thing I truly appreciate about Starbucks is the consistency—whether I’m in Texas, California, or overseas, I know exactly what to expect. The grande cappuccino pictured here is exactly how I like it: rich, smooth, and perfectly balanced between foam and espresso.
But what really deserves a shout-out is the dine-in experience. I love that when I sit down to enjoy my drink, it’s served in a proper mug—not a paper cup. It’s a small touch, but it makes a big difference. It tells me Starbucks still values the in-store experience, not just convenience.
Thanks for keeping things consistently excellent.
Atmosphere: 5
Food: 5
Service: 5
Starbucks on Brodie is the worst I asked for a water because I work next store said I have to purchase a coffee in order to get a water and then refused to let me use the restroom when I am six months pregnant the lady with the glasses, think she might be the manager was super rude. Her staff did not acknowledge And I will make it my mission to get this issue solve it’s not ok because how rude the staff was.
I love the wall with puppies pictures 😢
Atmosphere: 3
Food: 4
Service: 4
Honestly really disappointed with the barista who made my iced coffee today..yes this was supposed to be coffee. I think my picture says it all. I feel ridiculous making this review but this tall coffee cost me over $6, I didnt have time to ask them to remake it or i wouldve held up the line & been late for work myself. It tastes like they just added sweet cream & ice, no coffee. Baristas please if the iced coffee looks this light in color then it was definitely made wrong!!! This is my usual order & its always a DARK brown
Food: 1
Quiet, comfortable and convenient.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Penguin Cake Pops
No brewed coffee in two weeks. What is going on here. When ask why they give you attitude ok won’t come back here again.
Food: 1
Service: 1
Unfortunately starbucks has become to political and policy driven in sales tactics and lost a long time customer today.Bad buisness practices.
Wait why are y’all asking for tips in the drive thru
I usually go there because they make good custom matcha drinks but for the past 2 times that I ordered my go too , it taste awful. Lumps of matcha that never stir right. Not smooth at all. Overall disappointed.
Atmosphere: 3
Food: 2
Service: 3
Restaurantji Recommends
Every time I go here, I get two coffees. They make one coffee and proceed to make five other coffees for other people and then come back to my second coffee while I’m waiting. This place is a disaster.
Taylor is my favorite barista and always so kind to me and quick to make my drink and it always comes out perfect! 😋💖☺️🎉
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Caramel Macchiato
30 minutes for one late and 2 bagels, and they got the order wrong 😑
Got things ready for customers that arrived after us.
Dropped food items on the floor picked them up and put in my bag. I had to request to get new cream cheese instead and got bad altitude from your staff. His first answer was “I put it in the side in the bag”. I thought drive through would work better but this location is just unprofessional, unsanitary and should absolutely loose food permit.
Atmosphere: 1
Food: 1
Service: 1
I visited Starbucks on Thursday and was excited to inquire about their decaf options, as I'm pregnant and trying to cut back on caffeine. Unfortunately, the young lady taking orders was quite rude when I asked for information. It was disappointing, especially since I was just trying to satisfy a craving.
However, this morning my husband suggested Dutch Bros and my experience at Dutch Bros was a complete turnaround. The barista was incredible! She took the time to share all the decaf options available and really listened to what I was craving. Her friendly demeanor and willingness to help made all the difference. I left feeling satisfied and happy.
It’s a reminder of how important great customer service is. I hope Starbucks can improve in this area, as the experience can truly make or break a visit.
After Zach the GM left the attitude of the partners dropped drastically and they seemed to have had a high turnover rate. That was with the GM after Zach. But he is gone and they have a new GM. Things are looking up again.
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Organic Yukon Blend, Veranda Blend
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