Starbucks

9911 Brodie Ln, Austin
(512) 282-5720

Recent Reviews

A Gmz

Went tonight and their iced teas not good. Tasted watered down didn't taste like their bagged teas. Felt like I was drinking water. Gross.

Zoe L.

I've been to this Starbucks more than 100 times, and I have never had an issue. Coffee and food is always great, and the baristas are always friendly and helpful.

Ryan R.

Dropped into this Starbucks location for a coffee pretty close to them closing. They didn't have any of the medium roast Pike Place anymore, but the barista was super kind in offering to make a fresh batch of it if I really wanted the Pike Place. I opted out of them having to make another batch just for me so close to them closing. She did offer to make an Americano which would have a similar flavor profile for the same as the medium roast. Nice experience overall, no complaints at all!!

Valerie T.

I was served with an unhappy young girl No smile was given either way My sandwich was burntI was very disappointed

Catriona Bryan

Every single time I come to this Starbucks they NEVER make my drink correctly.They always put the same amount of pumps in my drink as a standard drink would come with and I can always tell because it’s too sweet to drink! Then when I ask them to remake it, they remake it the same way and it’s still too sweet to drink!Unreal.Starbucks- make people their drinks as they order them not the standard way because you’re lazy.

Atmosphere: 2

Food: 2

Service: 1

G R (Gee)

Line here never compares to the one at the other locations. Fast service.

Jesse Ortiz

Dawn Was Such a Big Help Tonight.Kind & Patient as I Wanted to Try Something New.Drink Was Great,Thanks!

Atmosphere: 5

Service: 5

goldengirl

Staff is so nice and I have never had any issues with this location :)

Louis Sasholee

Not sure what's going on in this great country but they wouldn't let me bring in my service animal. I understand the confusion when people see a Koala but Berry really helps my anxiety.

A Richard Loudon

The owner of this Starbucks franchise is killing Starbucks reputation. Can’t depend on this location.

Adan

Awful service by the brunette this evening, she was on her phone the entire time. Completely dismissive and lacked so much professionalism. Ignored the people behind us and took at least 20 minutes to make our 2 drinks.

Gary M.

Worst baristas ever. Some/most are pretty good and friendly but if they have a new trainee, forget it. Pretty frustrating to watch her slump against the register while flipping thru the instruction book. After seeing her there for over two weeks.

Debbie Tow

There’s a white, dark brownish(or rather sandy blonde) haired middle aged woman working at this location. To be quite frank, she’s really just not Starbucks quality. As far as customer service, she seems more enthusiastic about her ongoing personal conversation with the other employees. She was dismissive, seemed bothered by my presence & just lacked professionalism. I guess that’s what you get when you go to the Starbucks INSIDE a Randall’s ?luckily my regular Starbucks is just up the street so I’ll just stick to that one!

D T

There’s a white, dark brownish(or rather sandy blonde) haired middle aged woman working at this location. To be quite frank, she’s really just not Starbucks quality. As far as customer service, she seems more enthusiastic about her ongoing personal conversation with the other employees. She was dismissive, seemed bothered by my presence & just lacked professionalism. I guess that’s what you get when you go to the Starbucks INSIDE a Randall’s ?luckily my regular Starbucks is just up the street so I’ll just stick to that one!

Cindy Dorfler-Hederer

Good tea.

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