I understand this airport is busy but there are three people max working and if I could give this zero stars, I would. We got our drinks in less than five minutes, but they told us that our pastries would come out in 10 to 15. 30 minutes later when my flight is boarding in five minutes, the tickets to go on the bag for the pastries had just been pulled and were not placed in the toaster yet. They only had one oven working, business was very slow, and customer service was very much below par.
alexander Messam
Great service by Elijah
Atmosphere: 5
Food: 5
Service: 5
Grace L
They were super friendly and so gracious with me when I switched from card to cash!
Food: 5
Service: 5
Taewon Kim
I had Chocolate bread with strawberry drink in austin texas airport. It is delicious and great. People has good manners.
Atmosphere: 5
Food: 5
Service: 5
Charles Garcia
Great Customer Service
Atmosphere: 5
Food: 5
Service: 5
Jose Vasquez
Make sure to order in advance because my last order took 40 minutes and had to rush to my gate with coffee and breakfast in hand.
Nicole Hernandez
Even though Starbucks was busy, the staff were so friendly and cheerful, and they managed to get my order out quickly, even with the businesses! Thank you for the wonderful service!
Atmosphere: 5
Food: 5
Service: 5
Katy Kao
They don’t carry any hot tea! First Starbucks I’ve visited that doesn’t sell tea. And the service was horrible! The cashier was rude! Don’t give them your money.
Service: 1
Rylie Sayre
Elijah was very helpful and nice, helped me figure out how to pay for my items. awesome customer service and fast service. Thank you Elijah!
Don’t do it. Usually the wait is forever. I’m near the 20-minute mark.
Jon Todd Koenig
While I understand that this is a very busy location, the system they have in place to handle orders is not working; we ordered two hot drinks and one unheated pastry. The drinks came out in five minutes, BUT the pastry never came. After asking several times, and being told repeatedly the pastry was coming, it never came until I asked for a refund. Do better.
Atmosphere: 3
Food: 3
Service: 1
Maureen Goodrich
Got a refund after a 30 minute wait for a 30 second microwaved egg bite. Four Starbucks employees standing around watching one operate (slowly, like geologic time slow) the microwave. Barista meanwhile pushing out drinks.
Atmosphere: 1
Food: 1
Service: 1
tamir banks
The drinks are too expensive for y’all to be nasty towards customers. I get it’s 4 in the morning but it’s customer service. Whoever the guy was who felt the need to call me hun and say “You didn’t order that hun. You didn’t order that.” needs training, there’s a way to talk to customers and people in general and it’s not that.
I understand this airport is busy but there are three people max working and if I could give this zero stars, I would. We got our drinks in less than five minutes, but they told us that our pastries would come out in 10 to 15. 30 minutes later when my flight is boarding in five minutes, the tickets to go on the bag for the pastries had just been pulled and were not placed in the toaster yet. They only had one oven working, business was very slow, and customer service was very much below par.
Great service by Elijah
Atmosphere: 5
Food: 5
Service: 5
They were super friendly and so gracious with me when I switched from card to cash!
Food: 5
Service: 5
I had Chocolate bread with strawberry drink in austin texas airport. It is delicious and great. People has good manners.
Atmosphere: 5
Food: 5
Service: 5
Great Customer Service
Atmosphere: 5
Food: 5
Service: 5
Make sure to order in advance because my last order took 40 minutes and had to rush to my gate with coffee and breakfast in hand.
Even though Starbucks was busy, the staff were so friendly and cheerful, and they managed to get my order out quickly, even with the businesses! Thank you for the wonderful service!
Atmosphere: 5
Food: 5
Service: 5
They don’t carry any hot tea! First Starbucks I’ve visited that doesn’t sell tea. And the service was horrible! The cashier was rude! Don’t give them your money.
Service: 1
Elijah was very helpful and nice, helped me figure out how to pay for my items.
awesome customer service and fast service.
Thank you Elijah!
Atmosphere: 5
Food: 5
Service: 5
They only have black tea
Atmosphere: 4
Food: 2
Service: 5
Restaurantji Recommends
Trash service. At least their consistent
Atmosphere: 1
Food: 2
Service: 1
Don’t do it. Usually the wait is forever. I’m near the 20-minute mark.
While I understand that this is a very busy location, the system they have in place to handle orders is not working; we ordered two hot drinks and one unheated pastry. The drinks came out in five minutes, BUT the pastry never came. After asking several times, and being told repeatedly the pastry was coming, it never came until I asked for a refund. Do better.
Atmosphere: 3
Food: 3
Service: 1
Got a refund after a 30 minute wait for a 30 second microwaved egg bite. Four Starbucks employees standing around watching one operate (slowly, like geologic time slow) the microwave. Barista meanwhile pushing out drinks.
Atmosphere: 1
Food: 1
Service: 1
The drinks are too expensive for y’all to be nasty towards customers. I get it’s 4 in the morning but it’s customer service. Whoever the guy was who felt the need to call me hun and say “You didn’t order that hun. You didn’t order that.” needs training, there’s a way to talk to customers and people in general and it’s not that.
Atmosphere: 2
Service: 2
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