Subway

500 E Ben White Blvd Bldg D, Suite 500, Austin
(512) 707-0778

Recent Reviews

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Kandybbyyy

The cashier with dark hair, is soo nice... didnt have the correct bill to get the food, and she was patiently waiting for us to get back. I loved the food, everything was great

Atmosphere: 5

Food: 5

Service: 5

Jey Maldonado

I come to this location often because it is close to my house. I always have a great experience, however today when I went in I learned that the staff was all new management, left them by themselves without proper training and it took my took a while to get my food made and I think it is very unacceptable for management to leave them unprepared I work in a restaurant and I know to never leave new hires alone without proper training. This location should be better.

Atmosphere: 5

Food: 5

Service: 4

Alan Oran

Fast, friendly service and great sandwiches!

Atmosphere: 5

Food: 5

Service: 5

Marie Valadez

First time at this location and I really enjoyed it . great customer service! Store was really clean all and all I give it a five Star ✨

Atmosphere: 5

Food: 5

Service: 5

Minh Thi

Was craving cookies and had to wait for the employee’s coworker finish using the bathroom since they didn’t know how to ring it up. While we were waiting they were eating a cookie right in front of me. I get drinking to quench thirst while on the job but making crumbs everywhere?? And handling
my order with unwashed cookie eating hands. Bffr lol. xD Also the cookies I bought were a bit over baked but the chocolate was good.

Atmosphere: 2

Food: 3

Service: 2

Kellie Veltri

I hadn’t been to this location in a couple of years and I think it’s under new management. I think they’re seriously understaffed as well—no one was behind the counter when I walked in. They gave my online order to a DoorDasher and argued with me when I explained that I was not, in fact, Kendall. (Failure on two people’s parts there—I can only imagine Kendall’s disappointment when she received my vegan sandwich 😭)

The adult in charge doesn’t speak English, which is fine when you only have to know the names of sandwich ingredients, but very challenging when she had to call in her teen daughter to help me. Her daughter ended up making me a new sandwich and was very sweet but also messed up my order (she was understandably stressed.) The person in line behind me was having problems ordering their sandwich as well.

As a former employee of a high-volume Subway, I feel like I have very reasonable expectations. But it’s not worth the trouble with what they’re charging these days, no matter how badly you’re craving that sweet, low-quality sub.

Atmosphere: 3

Food: 3

Service: 1

Freddie Martinez

The trainee was great.

Atmosphere: 5

Food: 5

Service: 5

Marje Mendez

Not gud food nor working oerson

Atmosphere: 1

Food: 1

Service: 1

josue molina

Sunday night. Young lady did really good. She was helping the other lady Translating, she also was taking care the costumers.

Atmosphere: 4

Food: 5

Service: 5

Kenny Clem

All the staff here is amazing

Atmosphere: 5

Food: 5

Service: 5

Norman Torres

The woman who made my sandwich was rushing me and barely spoke English. She rang my order up incorrectly and had an overall rude demeanor. I should have gone to Jimmy John’s

Atmosphere: 1

Food: 1

Service: 1

John Blessing

The ladies were so nice

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: The Boss

Alma Guerra

No stars would be better. They are rude and make you feel like an idiot when ordering. Ended up leaving with just one sandwich from how annoyed and upset I felt.

NEVER COMING BACK TO THIS LOCATION AGAIN.

Atmosphere: 1

Food: 1

Service: 1

Alex H

I walked in and waited until I was acknowledged because I didn’t want to be rude and interrupt and I got looked at like I’m stupid because I didn’t want to be rude and then after that just talking under your breathe like I didn’t know Spanish? My mom worked at subway for years which is the only reason I didn’t say anything disrespectful to two obviously disrespectful woman there they should not be working in customer service

Atmosphere: 1

Food: 1

Service: 1

Nayan

Veggie delite, the best ?

Atmosphere: 5

Food: 5

Service: 5

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