Subway

12518 Research Blvd, Austin
(512) 336-0212

Recent Reviews

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Juan Flores

Opens at 9 am but door was locked and employee just waved her hand saying store was closed 😑

Sarah Dawson

WHY can this location not toast any sandwich if you place a mobile order?? WHY can’t this location cut a sandwich in half?? WHY did this location not give me the chips i paid for??? WHY does this location only carry room temperature drinks???? WHY does this location take an extra 10 minutes on every mobile order???? this experience was my last straw with any subway for the rest of my life genuinely

Atmosphere: 1

Food: 1

Service: 1

Miranda Martin

Restrooms were out of order and the lady wasn't patient and friendly at all.

Atmosphere: 1

Food: 2

Service: 1

Jennifer Garcia

Just left and had the best experience I’ve ever had at subway ! The line was getting long and I only saw one employee (Ernesto ) he handled the rush so well made sure every customer was greeted and taken care of and even had small talk with each one of us asking if our day was going well .. side note he also told me it was his bday today !! So shoutout Ernesto for being so positive and so kind even on your special day I hope this store location knows they have a gem working for them

Atmosphere: 4

Food: 4

Service: 5

Marcos Henry

First time coming to this location. Brianna the server was great! And the food was too.

Atmosphere: 5

Food: 5

Service: 5

Kevin Kirkendall

Good sandwiches, but the tables could have used some cleaning.

Atmosphere: 4

Food: 5

Service: 4

Peyton Jenkins

There were dead roaches in the cheese when I stopped by today. Disgusting.

Atmosphere: 1

Food: 1

Service: 1

Jodie Fusig

Walked in and right back out today. The air conditioning is not working and is warmer inside than outside (it’s 99 degrees in Austin today).
SHAME on this owner for
A) making employees work in inhumane conditions
B) keeping meats and veg out in unsanitary conditions.
Absolutely disgusting and ridiculous.

Atmosphere: 1

Food: 1

Service: 5

Arvind A

Horrible service lady at noon today. Poor wrapping - all the sauces came out and too much attitude.

Atmosphere: 5

Food: 5

Service: 1

Kai Kinimaka

close over 30 mins early

Jacklyn Baez

dead roaches in the food. also it was incredibly hot, the ac was not on at all so they propped open the door but still nobody should be working in conditions like that especially with hot ovens going off constantly. The store should be shut down for the day until they fix it. Very unacceptable

Service: 5

Frankie Lopez

The system is always messed up. They wanna give you a hard time when its there crappy system that is always messing up. The guy who runs the places. Treats customers awful. Honestly the owner should be put out of business.

Atmosphere: 1

Food: 3

Service: 1

Brian Kapavik

Bad ownership at this location. Employees are a little rude and also decide to close and lock door 20 minutes earlier than posted hours then stand there looking at you from other side of glass...

Atmosphere: 2

Food: 3

Service: 1

Bj Moritz

Subway is my go-to quick vegetarian lunch.

Atmosphere: 4

Food: 4

Service: 5

Lamir Jojo

I was just craving for foot long so this store was the closest one for me. Horrible food and the store inside was very very dirty like no one mopped the floor in months and months. Table was very dirty. Never going back again.

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