Subway
12518 Research Blvd, Austin
(512) 336-0212
Recent Reviews
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My food was good, service not so much.
Was looking for the $6.99 combo was told it was on line but that subway does not pull up online subway website. Was the lady but she just shook her head and charged me full price.
Atmosphere: 5
Food: 5
Service: 4
Hours of operation are 9a-10p. Got there at 9a. And employee waved at me through the glass and continued to set up for 35mns. Employee didn’t want to open the door and decided to magically change the opening hours to 10a for convenience. As the door signage/the web states opening hours are at 9a. I chose this location because they are “open early” and close to the high school.
Very healthy and convenient
Employees were very kind & my sandwich artist washed her hands & changed gloves which I gr8tly appreciated ; the food product didn't look so great I skipped on lettuce & spinach it was wilted, looked like they hadn't restocked after a busy dinner rush. I ws there @ 8:15 p.m.- can't really fault them tho, there were only 2 employees on duty & fast food is a tough job ... store was otherwise clean, I gave 3 Atmosphere stars because of how dark it was inside, parking lot is dark as it is but store is also, they could update lighting & decor. .. perhaps pay a little more so they can have sufficient staff.
Atmosphere: 3
Food: 4
Service: 5
Terrible experience. Placed order online to make life easier lol but no don’t even think they will have your sandwich ready . The male employee was by himself and had customers waiting 30+ minutes , customers were also leaving cause the wait was extreme. When I got home our sandwiches were garbage! Really old veggies and barely had any ingredients, it was very disgusting 🤮threw my sandwich away and ordered jersey mikes . Do not come here it’s nasty .
Placed an online order and immediately cancelled. Called the store and recieved a number has been disconnected. Garbage store
Atmosphere: 1
Food: 1
Service: 1
Used to go here often. Went in and food to order sandwich was not pretty. Crumbs, food particles, etc was on top layer of cheeses and vegetables. Almost turn around walked out. Should’ve. I asked for a clean piece of cheese for my sandwich, older man said it’s just crumb’s from bread. Anyway asked for a little salt and pepper and a little mayo. Came home and sandwich was full of salt and had to scrape more than half mayo off. Never again.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Subway Club
Placed an online order and immediately cancelled. Called the store and recieved a number has been disconnected. Garbage store
Atmosphere: 1
Food: 1
Service: 1
Usually have had great experiences ordering here from the app but our latest order of two sandwiches were messed up. Completely skimped on the toppings that I did request whilst neglecting others. Pretty disappointed with this go around.
They have not kept me waiting and they are pretty nice to me when I go in there
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I love subway so this isn’t for all subways just this particular one. I had never been to this one before but I went for the first time. First off the meat looked like it had been sitting out forever and no one bothered to push some fresh meat in. I ordered a basic sandwich and I kid you not, not even 30 minutes after eating it I was running to the restroom. Extremely disappointed as I have been eating Subway for the last 15 years and have never had an experience like this. Never coming to this store again.
Food: 1
Last time my husband got me an Italian bmt sub for work and when I took a bite out of it; It was disgusting. The meat was old. I was sad because I was hungry and couldn't finish it. The workers don't check the food or what?? Horrible.
Atmosphere: 2
Food: 1
Service: 2
Order two sandwiches and two bag of chips received completely two different sandwiches and one bag of chips and good luck to contact the location because their phone is not working
Atmosphere: 1
Food: 1
Service: 1
Great value, made anyway you want, yum
Parking: Not a huge shipping center, but there are enough parking spaces
Atmosphere: 3
Food: 5
Service: 5
Fans are always running and it was cold. They should be able to turn it off if a customer requests.
Atmosphere: 3
Food: 4
Service: 5
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