Subway

3407 Wells Branch Pkwy, Austin
(512) 218-4662

Recent Reviews

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Trevor Bohuslav

Got charged $16 for a 6 inch sub
No drink no chips. In what world does that make sense?

Atmosphere: 2

Food: 2

Service: 1

Rasheema Clay-Keaton

The person who made the sandwich didn’t really understand anything I was saying. Came in to grab my son something to eat & because I keep going back & forth on the bread I think they had an attitude. Kept asking for oil the girl didn’t understand so I was like forget it then just a damn sandwich cost $13 I’ll stick with potbelly or Jimmy John’s so much better anyway

Atmosphere: 4

Food: 2

Service: 3

Drew McCullen

I had a fantastic experience at Subway! The food was fresh and delicious, exactly what I was craving. The service was fast and friendly, and the staff provided excellent customer service from start to finish. Definitely one of the best Subway visits I’ve had. I’ll be back for sure!

Atmosphere: 5

Food: 5

Service: 5

Mía Villacis

Every time I order online they don’t give me the extra adds i pay for, at first i let it pass but now is every time, it’s just annoying. Make sure to check that your order has all the items if u are ordering online.

Miranda Villazana

Awful customer service each time I’ve come there. Horrible attitudes from everyone and they just ignore you. I understand food service is difficult but there is no need for all that negativity. What’s even worse is that the store is usually dead yet you’ll have to wait 30 minutes just for your order. Don’t come here if you want a quick meal because you’ll be made to wait by rude workers.

Todd Reay

This store is so clean the staff is very friendly and the end product the vegetables the sandwich was so fresh loved it I'm a repeat customer of the store 100 out of 100 love it

Andres Palencia

If I could give this place a 0 for customer service I would. After an online order mishap, the manager initially refused to re-make my order. He was argumentative and hostile. He wanted to charge me half for the initial sandwich that was made incorrectly. After 10 minutes of arguing with him, he half assed made my order. He didn’t follow my requests and after he finished my order, he very rudely gave me my order.
The 2 men in that store have no customer service whatsoever. They barely speak English and were be disrespectful, specially the manager. Do yourself a favor, and do not go there and spend your hard earned money.

Arjun Sharma

This subway is so clean and everyone is so friendly!

Atmosphere: 5

Food: 5

Service: 5

jack crow

Only come to this location if you speak Spanish and don't mine repeating yourself and still not getting what you are asking for.

Atmosphere: 1

Food: 5

Service: 1

Ryan B

Don’t come to this location unless you’re MEXICAN! From the manager Jose if that’s even his real name to the employees has a fuxking attitude. Look at the sandwich they made…(down below) then has the never to rush me while building my sandwich, just throwing the onions and bell peppers squeezing the mayo everywhere! Just no type of care because I’m BLACK!! Everyone knows how black ppl get treated majority of the time, it’s every now and then that you walk in and get normal service. I will never return to this location!!! The whole staff is trash?️ .. I hope y’all do that to the right person and get cussed out!

Atmosphere: 1

Service: 1

Recommended dishes: Steak & Cheese Melt 6 Inch Melt, Chicken & Bacon Ranch, B L T Footlong Pro Double Protein

Phillip Mills

This is by far the worst subway

Atmosphere: 1

Food: 2

Service: 1

Recommended dishes: Spicy Italian 6 Inch Regular Sub

Tami Harshaw

Bread was old and hard

Atmosphere: 1

Food: 1

Service: 1

Sai Kuchakulla

Super fast service and nice food .

Atmosphere: 5

Food: 5

Service: 5

Mechelle Kutach

No customer service. Ignored me for five minutes while I stood at the counter right in front of the employees starting to cook bread even though they had been open for an hour. She could not understand English and thew the selection on the bread as though she were sloping the hogs. The establishment had not been cleaned from the day before with food on all the tables and floors. Toilets were locked and not for customer use.

Atmosphere: 1

Food: 2

Service: 1

Garcia Lindsey

I am writing this review for the owners of this particular franchise. You need to visit this location and make sure the store is up to keep! I walked in and it smelled so bad! I had to order and leave and eat outside. The odor is probably from plumbing or expired food or something not cleaned regularly. The staff was great but they need some guidance! Please help your store be better as this location is only getting better and you will be asked to leave if not keeping ip with the program! Just trying to help you it.

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