Taco Bell

7515 N FM 620, Austin
(512) 331-4765

Recent Reviews

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Danica A

Wish they would charge less when u substitute the meat with beans like they add extra charges when u ask to leave out sour cream and add nachos cheese.

Mng

Idk what they've done but the last 2 times I've been there the workers have seemed friendly, nice, and happy, and I've gotten the correct order. Both were female employees (not sure their names). Everything was perfect 👍

Atmosphere: 5

Food: 5

Service: 5

Leland Cantrell

I’m so ticked off because I am broke and don’t have the time and money to go back to Taco Bell for them to fix this. I asked for a burrito that is grilled I get it and it looks like it touched the grill for a one second. I still have a raw tortilla basically so that takes the quality of my burrito and the quality of its taste down by 50%. I’m still eating it because I need to eat something to survive but for now on I am checking my bag and I highly recommend everyone else check the bag before you leave, and sit right in front of their window too so it raises their drive time
If you raise their drive time up, then the managers will push on them and they will be forced to do a better job. Trust me I used to work at Taco Bell. I know how to make a burrito… this burrito sucks

Talan Stringer

Horrible service, horrible food and rude employees.

Atmosphere: 1

Food: 1

Service: 1

Dirty Durst

If I could rate below 1 star, I would. We have NEVER had a pleasant experience here in 5 years. If you aren't missing items from your order, the pictures here is how you can expect your food. The workers don't care and are rude, and the quality of food is sub par. Stay far away from this location if you can help it. We are done!

Atmosphere: 1

Food: 1

Service: 1

Maxim Murray

I waited 20 minutes for sub par food and the attitude of the employes need to change. This is my second time coming in at this time with the same 2 employees and it has been horrible both times. It’s never been this bad until these new employees came in. Half of my taco is spilled into the bag. Very poor. Also, after requesting sauce and napkins BOTH TIMES there is none in the bag. They were too busy talking to themselves and other things.

Atmosphere: 1

Food: 1

Service: 1

Desmond Court

Just got my wisdom teeth out haven’t ate real food all week finally could eat a soft taco ordered supreme and paid for supreme and got stuffed with just meat cheese and lettuce 😒😠

Tina Palomino

This location is a JOKE! Staff wasn't helpful at all. We waited 5 minutes in line before a customer told us we had to place our order on a machine. Then once placed, everyone else that came in after us got their food before us. When asked if they received our order, we were ignored. After asking for a third time, they finally started to make our food. When we got our order it was missing food. I went to the front to tell them and one of the employees put his hand out in front of me as to tell me to stop and wait. So I did. Another five minutes before going up again saying I was still waiting for my Mexican pizza. Then another employee printed out my receipt and said you only bought 1 and walked away. I stood there till I got her attention again to prove that I had indeed bought two Mexican pizzas. She said sorry and then finally made it. Who is running this store. It's a complete disaster!!!

J V

I would love to review the food but my bag had a nacho cheese cup and no other food items out of 4 ordered items. I got the cheese and a bag full of sauce which I didn't even need. Oh, and they kindly gave me napkins for my cheese and hot sauce dinner. Pathetic. The owner of this place should be in jail for fraud.

Michael Bobo

Workers poor work ethic and highly disrespectful

Cynthia Mitchell

Won't eat here again. All around 👎

Mary Dard

These employees need more training. They are not polite and they got our order wrong. They seemed annoyed when we asked for the missing item.

Lana Sanders-hughes

This is the 2nd time of me actually really getting annoyed with this place - as I do not go here often maybe 3 times I have ever bought food at a Taco Bell and it was a disaster the last 2 times - The last time it was so bad I actually called cooperate- this time it was even more horrible - I ordered went to the window the girl at the window was so uncooperative and mean that I had to ask if she was okay - she did not speak her face was annoyed and angry - she gave me the bag with what I assumed was the cheesy bean and rice burrito and the cheesy double beef burrito ( when I got home it was 2 cheesy bean burrito) getting back to the matter at hand - when she handed me the bag it actually fell to the ground- I did not even put my hand out all the way yet to get my order - when it fell she just closed the window on me - I stood in my car and waited to see what she will do - she did opened the window and I asked her if she had placed the sauces that I ordered in the bag - there was none in the bag she grabbed a handful and actually tossed it at me throwing some on the floor - I drove away annoyed and irritated as this was no customer service - how on earth does this Taco Bell get so many bad horrible reviews and they do nothing about it - the staff is incompetent- and there is no customer service what so ever - train these workers it’s horrible and no one wants to be treated this way - we spend our money at your place the right thing to do is give what we ordered - give pleasant hot food- and most of all customer service. This was my 2nd attempted giving them another chance but there is no way I would ever go back to this place!!! ..and I will continue to pass the word around - DO NOT go to this Taco Bell!!!!!

Jacob McClure

Consistant incompetence. Missing items. Incorrect drink. You'd think basic literacy would be a requirement for employment, guess not.

Truly pathetic. The single easiest job on this planet, and they fail at that. Whoever is working in the 6pm hour should be unemployed.

Taylor Bradley

What even is this?

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