I didn’t receive my full order. They don’t answer the phone. They keep the phone off the hook. Not good 😩
Atmosphere: 1
Food: 2
Service: 1
Zachary Eads
The food is so good and the price is just right. Fast easy and convenient. Highly recommend ordering on the app for even more savings.
Atmosphere: 5
Food: 5
Service: 5
Margaret Brown
My son wanted me to get him a chicken quesadillas and to get extra quesadilla sauce. Ask the lady that took my order to get me extra quesadilla sauce when I picked up my order I asked her did I get my extra quesadilla sauce she said oh yes. But there was none. Then she asked if I wanted hot sauce cause I also had some tacos and I said yes. Our order got one hot sauce. Very disappointed!!!!!!!! Does she listen usually? Food was good without the extra quesadilla sauce, but that’s not what I ordered! Thank you!!
Food: 5
Service: 3
Lamar Ng
Worst location that I’ve been to. Poorly made food. Stale, cold, and just not good. It’s like they don’t try.
Atmosphere: 1
Food: 1
Service: 1
Noah Vansell
Generally pretty good but forgets parts of orders a lot.
B
They gave me my order incomplete
Atmosphere: 4
Food: 4
Service: 2
Austin Texas
TRASH!! DO NOT GO HERE. LAZY AND UNPROFESSIONAL IS AN UNDERSTATEMENT
Atmosphere: 1
Food: 1
Service: 1
NateSometimesGreat
With screen ordering, it feels very impersonal, but they are quick, the food is good, and its not usually too busy.
Atmosphere: 5
Food: 5
Service: 5
Jade Patrick
I planned on dining in, but ended up just taking the food from the tray and leaving because the store was just so dirty. The workers looked very busy, so I get it. The food was all warm and fresh, but I had modifications that I paid for that weren't honored. I got a cheese casadilla with extra cheese and extra creamy jalapeno sauce, only extra sauce was given, no extra cheese. I also ordered a grilled cheese burrito that didn't have the extra chipotle sauce in it and the burrito was really skimpy compared to other locations. Lastly, I added creamy jalepeno to my stacker and there was none.
I felt bad, the workers looked miserable, the place had homeless people in and out asking for shit. I wont be visiting this location again.
Atmosphere: 1
Food: 2
Service: 1
Tiffany
As someone who customizes their order. Taco Bell has notoriously gotten it wrong throughout my life, but this location never has! Every interaction with staff has been very pleasant and their energy is infectious
if you order doordash from here and your food is late and cold i guarantee you its not the dashers fault! they let the food pile up at the pickup counter and just make us stare at it while they completely blow us off and they cant even keep their orders straight - two separate times they told me they flat out didn't have an order! the first time they magically 'found' it after it got unassigned and redirected THREE TIMES and the second time it happened i had been waiting five minutes past pickup time only for them to very rudely tell me they don't have my order when they finally decided to come to the window, and when i got upset and asked them why this only happens here (been dashing for a year now and this never happens anywhere else!) the lady with the pink hair told me to go somewhere else (like i have a choice where dd tells me to go..) and she was so butthurt over it that the next time i went to pickup she sent a different employee to tell me they refuse to serve me anymore! honestly good riddance. they will let your food sit at that counter and then they stare daggers at the people just trying to pick it up and be on their way! if you do order from here please tip your dasher graciously bc i guarantee you they went through some bs from the rudest people on the planet just to get you your food!
Atmosphere: 1
Service: 1
Truth Seeker
DO. NOT. EAT. HERE. The lady at the window was being so rude. No one told her to get the job here. She willingly applied and got the job. If your life sucks, take it out on yourself or work harder. Just put the tacos in the bag and learn how to talk to people. Your ATTITUDE is getting you nowhere in life
Atmosphere: 1
Food: 1
Service: 1
Angelina
the employee lady here with the pink/red hair gave the worst customer service and was extremely rude. management needs to get on her, my boyfriend and i were refused service for asking her why she was being rude to us. never coming here again.
Atmosphere: 1
Food: 1
Service: 1
Randy Sands
The whole experience was a mess. The person on the drive-thru speaker rushed me the entire time, constantly interrupting with a sharp “what else” before I could even finish my sentence. It didn’t feel like ordering food — it felt like I was being barked at.
When I asked why she was being so rude, she and someone else laughed through the headset, which honestly made it worse. Instead of trying to fix the situation, she told me she wasn’t going to serve me and basically forced me to leave the line hungry. That’s not customer service, that’s attitude.
The employee had very obvious pinkish-red hair, which makes her stand out. Management should have no trouble figuring out who this was, and I really hope they hold her accountable for treating customers like that.
Bee Man
I went to this Taco Bell on September 30th 2025 around 3:30 AM, and the service was unbelievably bad. While my girlfriend and I tried to order, the drive-thru worker kept cutting us off, saying “what else” over and over before we could even finish speaking. It felt rushed, dismissive, and completely unprofessional.
When I asked why she was being so rude, she and others laughed through the speaker, then refused to serve us and told us to leave. That kind of behavior is completely unacceptable, especially toward paying customers.
The employee in question had very noticeable pinkish-red hair, which should make it easy for management to know exactly who was working that night. Management needs to step in and hold her accountable for the way she treated us.
I didn’t receive my full order. They don’t answer the phone. They keep the phone off the hook. Not good 😩
Atmosphere: 1
Food: 2
Service: 1
The food is so good and the price is just right. Fast easy and convenient. Highly recommend ordering on the app for even more savings.
Atmosphere: 5
Food: 5
Service: 5
My son wanted me to get him a chicken quesadillas and to get extra quesadilla sauce. Ask the lady that took my order to get me extra quesadilla sauce when I picked up my order I asked her did I get my extra quesadilla sauce she said oh yes. But there was none. Then she asked if I wanted hot sauce cause I also had some tacos and I said yes. Our order got one hot sauce. Very disappointed!!!!!!!! Does she listen usually? Food was good without the extra quesadilla sauce, but that’s not what I ordered!
Thank you!!
Food: 5
Service: 3
Worst location that I’ve been to. Poorly made food. Stale, cold, and just not good. It’s like they don’t try.
Atmosphere: 1
Food: 1
Service: 1
Generally pretty good but forgets parts of orders a lot.
They gave me my order incomplete
Atmosphere: 4
Food: 4
Service: 2
TRASH!! DO NOT GO HERE. LAZY AND UNPROFESSIONAL IS AN UNDERSTATEMENT
Atmosphere: 1
Food: 1
Service: 1
With screen ordering, it feels very impersonal, but they are quick, the food is good, and its not usually too busy.
Atmosphere: 5
Food: 5
Service: 5
I planned on dining in, but ended up just taking the food from the tray and leaving because the store was just so dirty. The workers looked very busy, so I get it.
The food was all warm and fresh, but I had modifications that I paid for that weren't honored. I got a cheese casadilla with extra cheese and extra creamy jalapeno sauce, only extra sauce was given, no extra cheese. I also ordered a grilled cheese burrito that didn't have the extra chipotle sauce in it and the burrito was really skimpy compared to other locations. Lastly, I added creamy jalepeno to my stacker and there was none.
I felt bad, the workers looked miserable, the place had homeless people in and out asking for shit. I wont be visiting this location again.
Atmosphere: 1
Food: 2
Service: 1
As someone who customizes their order. Taco Bell has notoriously gotten it wrong throughout my life, but this location never has! Every interaction with staff has been very pleasant and their energy is infectious
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
if you order doordash from here and your food is late and cold i guarantee you its not the dashers fault! they let the food pile up at the pickup counter and just make us stare at it while they completely blow us off and they cant even keep their orders straight - two separate times they told me they flat out didn't have an order! the first time they magically 'found' it after it got unassigned and redirected THREE TIMES and the second time it happened i had been waiting five minutes past pickup time only for them to very rudely tell me they don't have my order when they finally decided to come to the window, and when i got upset and asked them why this only happens here (been dashing for a year now and this never happens anywhere else!) the lady with the pink hair told me to go somewhere else (like i have a choice where dd tells me to go..) and she was so butthurt over it that the next time i went to pickup she sent a different employee to tell me they refuse to serve me anymore! honestly good riddance. they will let your food sit at that counter and then they stare daggers at the people just trying to pick it up and be on their way! if you do order from here please tip your dasher graciously bc i guarantee you they went through some bs from the rudest people on the planet just to get you your food!
Atmosphere: 1
Service: 1
DO. NOT. EAT. HERE. The lady at the window was being so rude. No one told her to get the job here. She willingly applied and got the job. If your life sucks, take it out on yourself or work harder. Just put the tacos in the bag and learn how to talk to people. Your ATTITUDE is getting you nowhere in life
Atmosphere: 1
Food: 1
Service: 1
the employee lady here with the pink/red hair gave the worst customer service and was extremely rude. management needs to get on her, my boyfriend and i were refused service for asking her why she was being rude to us. never coming here again.
Atmosphere: 1
Food: 1
Service: 1
The whole experience was a mess. The person on the drive-thru speaker rushed me the entire time, constantly interrupting with a sharp “what else” before I could even finish my sentence. It didn’t feel like ordering food — it felt like I was being barked at.
When I asked why she was being so rude, she and someone else laughed through the headset, which honestly made it worse. Instead of trying to fix the situation, she told me she wasn’t going to serve me and basically forced me to leave the line hungry. That’s not customer service, that’s attitude.
The employee had very obvious pinkish-red hair, which makes her stand out. Management should have no trouble figuring out who this was, and I really hope they hold her accountable for treating customers like that.
I went to this Taco Bell on September 30th 2025 around 3:30 AM, and the service was unbelievably bad. While my girlfriend and I tried to order, the drive-thru worker kept cutting us off, saying “what else” over and over before we could even finish speaking. It felt rushed, dismissive, and completely unprofessional.
When I asked why she was being so rude, she and others laughed through the speaker, then refused to serve us and told us to leave. That kind of behavior is completely unacceptable, especially toward paying customers.
The employee in question had very noticeable pinkish-red hair, which should make it easy for management to know exactly who was working that night. Management needs to step in and hold her accountable for the way she treated us.
Loading...