The on-site manager on 2/22/25 at 6:40 PM was extremely rude and unprofessional. After purchasing my food, I asked to use the restroom, but the manager stated it was out of service. When I mentioned that OSHA regulations require restaurants to close if restrooms are unavailable, he then admitted that the restroom was working but simply closed. His attitude was hostile, and he refused to provide his name when I informed him I would be reporting the issue. While the cashier and another employee were polite and professional, the manager’s behavior was unacceptable and reflects poorly on the establishment. Picture of him for reference
Grace
Love the green salsa
Vegetarian options: They are fast. Best flour tortillas in Austin
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tacos
Andy Swan
Super friendly staff, food was good.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: 3 Chicken Flautas Plate
Briza Guerrero
Ordered a steak burrito and the rice was hard/uncooked. No complaints on the service as I was provide with what I asked and quickly.
Food: 1
Service: 5
Recommended dishes: Burrito
Christian Gaona
Ordered like usual and for some reason I got 2 sides of sour cream…..it supposed to come with one side of guacamole and one side of sour cream. If you ran out it is courtesy to explain that mi gente and compensate for the loss. I am very well informed about the supply chain and cost of an avacado and that goes into the price of 11.90 two sour creams does not make up for the loss of one guacamole. I don’t eat sour cream with my quesadillas. Second the tortilla was not cooked through it was soft instead of crispy. And for the reviews about the manager which I assume they mean the gentleman with glasses who can be very short with people, I don’t think it is intentional and personally I don’t have a problem with it because when he is there he typically runs a tight ship from what I can see but when he isn’t which I didn’t see him tonight things aren’t as tight. But I’m from the neighborhood I left for awhile up north in Chicago and yknow things move faster there and people aren’t overly nice like down here but personally I see no problem with his short mannerisms. I probably come here once every other week sometimes twice a week and I order the same thing almost every time.
Food: 3
Service: 3
Trent olson
Manager was extremely rude, went to a different taco cabana, also smelled like sewage
Love quesadillas in this place
Atmosphere: 5
Food: 5
Service: 5
The on-site manager on 2/22/25 at 6:40 PM was extremely rude and unprofessional. After purchasing my food, I asked to use the restroom, but the manager stated it was out of service. When I mentioned that OSHA regulations require restaurants to close if restrooms are unavailable, he then admitted that the restroom was working but simply closed. His attitude was hostile, and he refused to provide his name when I informed him I would be reporting the issue. While the cashier and another employee were polite and professional, the manager’s behavior was unacceptable and reflects poorly on the establishment. Picture of him for reference
Love the green salsa
Vegetarian options: They are fast. Best flour tortillas in Austin
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tacos
Super friendly staff, food was good.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: 3 Chicken Flautas Plate
Ordered a steak burrito and the rice was hard/uncooked. No complaints on the service as I was provide with what I asked and quickly.
Food: 1
Service: 5
Recommended dishes: Burrito
Ordered like usual and for some reason I got 2 sides of sour cream…..it supposed to come with one side of guacamole and one side of sour cream. If you ran out it is courtesy to explain that mi gente and compensate for the loss. I am very well informed about the supply chain and cost of an avacado and that goes into the price of 11.90 two sour creams does not make up for the loss of one guacamole. I don’t eat sour cream with my quesadillas. Second the tortilla was not cooked through it was soft instead of crispy. And for the reviews about the manager which I assume they mean the gentleman with glasses who can be very short with people, I don’t think it is intentional and personally I don’t have a problem with it because when he is there he typically runs a tight ship from what I can see but when he isn’t which I didn’t see him tonight things aren’t as tight. But I’m from the neighborhood I left for awhile up north in Chicago and yknow things move faster there and people aren’t overly nice like down here but personally I see no problem with his short mannerisms. I probably come here once every other week sometimes twice a week and I order the same thing almost every time.
Food: 3
Service: 3
Manager was extremely rude, went to a different taco cabana, also smelled like sewage
Atmosphere: 1
Food: 1
Service: 1
The person who helped me is very friendly
Atmosphere: 5
Food: 5
Service: 5
Restaurant said restrooms are closed @9:38pm ???
Atmosphere: 1
Service: 1
I looked like a 2nd grade child made my food.
Atmosphere: 3
Food: 3
Service: 2
Restaurantji Recommends
so gross. everything tasted burnt and the rice was hard. i went at noon so i figured it would be fresh but it absolutely was not
Food: 1
I love Taco Cabana, but today, food was not ok. Rice was cold and hard, and when I returned the food, it seemed to be microwave and sent back to me..
Atmosphere: 3
Food: 1
Service: 4
Food, service, environment, location horrible.
Atmosphere: 1
Food: 1
Service: 1
Worst service I’ve ever had. The man working was verbally abusive to me. Screaming at me for no reason.
Disappointed. I found a long black hair in my rice.
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Egg and Potato Taco, Shredded Chicken Cabana Bowl, Tacos, Refried Beans, 3 Chicken Flautas Plate, Taco Salad, Beyond Meat Cabana Bowl, Chicken Fajitas, Egg Taco, Bean & Cheese Taco, Breakfast Tacos, Crispy Beef Taco
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