the burnet road burrito has sustained me through childhood, highschool, college, adulthood, good times and bad... still an old favorite
Atmosphere: 5
Food: 5
Service: 5
Shawnta Lee
Staff member was very nasty I informed her that I couldn't eat pork she started talking spanish after she was just talking English she told me to start reading the menu I stayed calm she was nasty I asked her name she refused a gentleman stepped up and was nice me and none of my coworkers will ever come back he said her name was Yolanda she was very Aggressive
Atmosphere: 1
Food: 1
Service: 1
Michael Faglie
First time going here. Food was great, people were friendly and service was awesome.
Atmosphere: 5
Food: 5
Service: 5
Richard walker
Got breakfast and a lunch plate was great will go again staff was very friendly
Atmosphere: 5
Food: 5
Service: 5
Jamey Moss
We love the breakfast tacos here! We started going to the original location nearby on Burnet 28 years ago and loved it. We would bring friends and family by for breakfast tacos when they stayed. We eventually moved away and later found this location when we visited Austin and brought our children. This location is much easier to deal with when you have kids or other guests. It’s in a prime location and has plenty of seating indoors and a drive through that is constantly busy on mornings and weekends. Parking has never been a problem for us. The service is always fast and friendly and the wait time is usually pretty short.
The breakfast tacos are great and are what keep bringing us back all these years later whenever we’re in town. Their chorizo is amazing and I always get either a chorizo, egg, & cheese or the Shack Taco which is the same but adds potatoes. The migas breakfast taco is excellent too, and don’t forget to grab some of the red and/or green salsas while you’re there. Honestly, you can’t really go wrong with any of the breakfast tacos or burritos.
Atmosphere: 5
Food: 5
Service: 5
lyd esco
Great breakfast taco.
Atmosphere: 5
Food: 5
Service: 5
Rachell Grant
They need send the lady that works there help! She will take her frustrations out on customers.
Atmosphere: 1
Food: 1
Service: 1
Isaac Martinez
I always use the drive through, very fast. Burnet Road Burrito!
Atmosphere: 4
Food: 5
Service: 5
Nathan Freeze
This is easily the worst taco in Austin. Somehow even the eggs were stale. The atmosphere was that of a Soviet Union era bread line. Many unhappy people waiting indeterminately for their ration of, from what I gathered, a taco that was designed by a faulty AI.
Great food and amazing team. My go-to for local food.
Atmosphere: 4
Food: 5
Service: 5
JD Johns
Just a fantastic spot for super fresh breakfast tacos! Eggs are NEVER overcooked! Always enjoy
Atmosphere: 3
Food: 4
Service: 5
W Dunn
First, I get breakfast here almost everyday with the exception of the weekends and they NEVER give me a receipt. It’s always a younger girl with crystals, a grill or something on her teeth or an older gentleman that works the drive through. I went to this location on Tuesday 4/22/25 and order two tacos. One was bacon, potatoes and cheese and the other one was sausage, potatoes and cheese. Once I got to work, I realized they didn’t put the cheese on my tacos. I called back and spoke to Francisco and he stated that he would replace the tacos the following day. I go back on Wednesday 4/23/25 and I told a different person “Yoli” what happened, she told me that she didn’t see a note from Francisco. I had pictures of the food and tried showing her my transaction on my bank account. She said she didn’t want to see it because people lie all of time and was verbally aggressive. I couldn’t believe she was arguing with me. She also stated that Francisco is just a cashier so he shouldn’t have told me that. She said she wouldn’t charge me for the cheese for the tacos and that was it and pretty much said take it or leave it. I would like to say I’m surprised that I was treated this way but unfortunately I am not. To be a customer that used to go here all of time to be treated like this makes me sick to my stomach. This has been one of the worst customer service experiences I have ever had. And its obvious I will never, my family and friends will go to another Taco Shack.
Quick and custom made. Wonderful barbacoa!
Atmosphere: 5
Food: 5
Service: 5
the burnet road burrito has sustained me through childhood, highschool, college, adulthood, good times and bad... still an old favorite
Atmosphere: 5
Food: 5
Service: 5
Staff member was very nasty I informed her that I couldn't eat pork she started talking spanish after she was just talking English she told me to start reading the menu I stayed calm she was nasty I asked her name she refused a gentleman stepped up and was nice me and none of my coworkers will ever come back he said her name was Yolanda she was very Aggressive
Atmosphere: 1
Food: 1
Service: 1
First time going here. Food was great, people were friendly and service was awesome.
Atmosphere: 5
Food: 5
Service: 5
Got breakfast and a lunch plate was great will go again staff was very friendly
Atmosphere: 5
Food: 5
Service: 5
We love the breakfast tacos here! We started going to the original location nearby on Burnet 28 years ago and loved it. We would bring friends and family by for breakfast tacos when they stayed. We eventually moved away and later found this location when we visited Austin and brought our children. This location is much easier to deal with when you have kids or other guests. It’s in a prime location and has plenty of seating indoors and a drive through that is constantly busy on mornings and weekends. Parking has never been a problem for us. The service is always fast and friendly and the wait time is usually pretty short.
The breakfast tacos are great and are what keep bringing us back all these years later whenever we’re in town. Their chorizo is amazing and I always get either a chorizo, egg, & cheese or the Shack Taco which is the same but adds potatoes. The migas breakfast taco is excellent too, and don’t forget to grab some of the red and/or green salsas while you’re there. Honestly, you can’t really go wrong with any of the breakfast tacos or burritos.
Atmosphere: 5
Food: 5
Service: 5
Great breakfast taco.
Atmosphere: 5
Food: 5
Service: 5
They need send the lady that works there help! She will take her frustrations out on customers.
Atmosphere: 1
Food: 1
Service: 1
I always use the drive through, very fast. Burnet Road Burrito!
Atmosphere: 4
Food: 5
Service: 5
This is easily the worst taco in Austin. Somehow even the eggs were stale. The atmosphere was that of a Soviet Union era bread line. Many unhappy people waiting indeterminately for their ration of, from what I gathered, a taco that was designed by a faulty AI.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Average
Atmosphere: 3
Food: 3
Service: 4
Good food and service.
Great food and amazing team. My go-to for local food.
Atmosphere: 4
Food: 5
Service: 5
Just a fantastic spot for super fresh breakfast tacos! Eggs are NEVER overcooked! Always enjoy
Atmosphere: 3
Food: 4
Service: 5
First, I get breakfast here almost everyday with the exception of the weekends and they NEVER give me a receipt. It’s always a younger girl with crystals, a grill or something on her teeth or an older gentleman that works the drive through. I went to this location on Tuesday 4/22/25 and order two tacos. One was bacon, potatoes and cheese and the other one was sausage, potatoes and cheese. Once I got to work, I realized they didn’t put the cheese on my tacos. I called back and spoke to Francisco and he stated that he would replace the tacos the following day. I go back on Wednesday 4/23/25 and I told a different person “Yoli” what happened, she told me that she didn’t see a note from Francisco. I had pictures of the food and tried showing her my transaction on my bank account. She said she didn’t want to see it because people lie all of time and was verbally aggressive. I couldn’t believe she was arguing with me. She also stated that Francisco is just a cashier so he shouldn’t have told me that. She said she wouldn’t charge me for the cheese for the tacos and that was it and pretty much said take it or leave it. I would like to say I’m surprised that I was treated this way but unfortunately I am not. To be a customer that used to go here all of time to be treated like this makes me sick to my stomach. This has been one of the worst customer service experiences I have ever had. And its obvious I will never, my family and friends will go to another Taco Shack.
Atmosphere: 1
Food: 3
Service: 1
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