The Bistro
7809 E Ben White Blvd, Austin
(512) 386-7464
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Recent Reviews
My flight to cancun was delayed so needed to stay in austin and the asian front desk guy is very helpful. Im assuming his name is patrick? parick? he is awesome! customer service is an A+! he is a gem in your hotel
Actual hotel experience was fine. Deeply appreciate having very early shuttles available. We took the 4:30 am shuttle - the fact that this was available at this time was the central reason we selected this hotel. Front desk staff was very helpful. Extremely difficult to make a reservation via phone (and had problems with on-line reservations. Required 4 phone calls and was quite frustrating. Person who answered the phone at this hotel when I called to clarify when the first shuttle...
This hotel checks the boxes for a quick stay... convenient location close to the airport, friendly service, clean and comfortable rooms, plenty of outlets for electronics, mini fridge and microwave. However, I cannot rate it higher because it is way overpriced for the type of room. They even charge extra $15 for parking. What does that buy you? Absolutely nothing. They have a sign stating that they are not responsible for any damage to your vehicle.
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