The Bistro
12833 Ranch Rd 620 N, Austin
(855) 816-6193
Recent Reviews
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meh. would not come back
Atmosphere: 3
Food: 3
Service: 5
Had the turkey egg and cheese croissant and it was delicious! Wish I had taken a picture before eating it. Definitely recommend it to try. It's inside the hotel.
Atmosphere: 5
Food: 5
Service: 5
I went to every floor to get ice none of the machines were working on a day that was 110 degrees. I went to the bar and they said they couldn’t spare any even tho the bar was to close in 15 min. I have been a loyal and understanding traveler through the pandemic but 3 years later I am beginning to feel taken advantage of.
Awesome stay!! Love Austin
We stayed at this hotel a few months ago and we were quite impressed. The hotel was clean and staff were very friendly. Our room was clean and room service was great. The room was bigger than expected and it contained lots of towels. Review by Gabriel A Culiat
Hotel seems new, or at least recently updated. Rooms are spacious and clean. Not the easiest place to walk around, but close to many shopping centers and restaurants. They tested fire alarms while we were there, but gave us plenty of advanced notice.
Absolutely fantastic. Great location with massive clean rooms. Staff are friendly and all the common areas are in great condition. Honestly don’t understand how this doesn’t have more four or five star reviews! Location is also perfect. Plenty of parking which is free.
This is a great hotel. Super friendly staff. Always clean and rooms are nicely appointed. Tv a smidge small for this day and age but no big deal. Location can’t be beat. Lakeline mall is across the street. Olive Garden and McDonald’s are walking distance. This will always be our go to when we visit family. Thank you Courtyard!
We booked through a travel agency from our soccer club. Thr evening we were there i had an issue getting into my room and the hotel staff spent one hour attempting to unlock the door. They were never able to unlock it. I was forced to wake up my family member to unlock it, which I want ideal because she had an early sports event. Additionally, The reservation stated that we would have a free made to order breakfast and the hotel staff refused to honor this. The bartender in the lobby did provide our daughters with water bottles but the refusal of the breakfast left a bad taste in my mouth.
Very very nice hotel!! Seemed very new! We had 3 male teenagers and they were pleased as well. The seating in lobby very updated and interesting. Pool was opened until 11 and the teens enjoyed swimming. Rooms were spacious. Plugs and USB Chargers located throughout the room!! Great lighting! Microwave and refrigerator are nice to have. We only needed the room for one night but would have been happy to stay several more nights. We found day and night staff to be friendly. Location was great for us! Yes off of 35 but easy to get where we needed. Lots of Restaurants nearby. We were able to bypass traffic on 35 and get to downtown area to see lots of interesting things there. Would definitely recommend!!!
Restaurantji Recommends
I'm torn on this place. I don't want to be too harsh because usually I stay in higher end hotels. This place was decent for the trip I was making (I wasn't on Vacation). So if you're not going to spend much time in the room, it's not bad. The beds are kind of uncomfortable, but the pillows are amazing! However, there were a few things about the room that let me know they are not very clean; a previous guest's lotion bottle left under the bed, hair ties left in a drawer, and a sock under the couch. The room was very quiet, so at least it provided a quiet place to sleep. However, the pool was "broken" during our stay due to pump issues and frankly, picking a hotel in an area you know is going to be very hot, a pool is something you tend to look for. So that was super disappointing. The surrounding area is busier than I'd like - but if you need to be close to the freeway for travel, it's ok. Also I was surprised to see there wasn't a safe in the room for valuables. Not sure I would stay again.
if you are looking for a good warm pool. This is the place. staff members treat people with respect and dignity. I willbe back
I’m loving the space in the room and it’s very clean
Great hotel for business or pleasure traveling. Convenient to the highway system, dozens of restaurants and a mall just across the highway. If you are looking for a great stay this is the place. They have breakfast and excellent staffs. Ms. Jesse is awesome and exhibits superior customer service.
Bed was awful, felt like a small pad on top of a concrete block. Rude front desk help when we asked to change rooms for a better bed - the female's answer was "the beds are all the same". Female at front desk tried to keep my husband from cancelling the next night's reservation by instructing him to call "booking.com" to cancel reservation when we made our reservations via the actual hotel we stayed in for one night. They allow pets to stay in the hotel - a loud dog barked all night & the next morning. Miserable place to stay.
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