We hosted our company holiday event here last night and the entire process from beginning to end was above and beyond amazing! Kristi and Avi did a phenomenal job with helping me plan the event. With certain dietary restrictions they were super accommodating to all requests and even did more than asked for or expected. Our server, Matthew, and the rest of the crew did a phenomenal job with making sure all our guests were well taken care of. They knew every detail that I had previously talked about with Kristi. The food was amazing! Everyone at Capital Grille made our employee end of year celebration extra special and it was very much appreciated!
Atmosphere: 5
Food: 5
Service: 5
Karen Jackson
This was our first time visiting Capitol City Grill and they did not disappoint. Last night was wonderful. It was me and my husband's anniversary, our food was amazing. We could not stop talking about how the staff was so welcoming and pleasant. The manager Jasmine Peterson made a point to come to our table, talked with us and accommodated us in so many ways. The bartender Antonio Perry as well, was so welcoming. I can't leave our server out, Jaimison C. really patient and kind. Much appreciated,We will be back again for sure. Mr. and Mrs. Jackson
Tammy
As always at Capital Grill, we have a wonderful experience and celebration of holiday, special occasions, birthdays, etc.
Donald Martin
Absolutely the worst fine dining experience I have ever had. Ever. I am 71 years old and we have traveled extensively. I took my adult family members on November 27 for dinner, with a 7:15 pm reservation. But after waiting in an exceptionally crowded check-in area we were not seated until nearly 830 and our drink and appetizer order was not taken until. 9:00. We stayed calm and respectful and the very good waiter apologized effusively but couldn’t give an estimate on our food. The steaks were overcooked and they had “run out” of things like Mashed potatoes. My steak au poivre arrived crusted over, overcooked, and I didn’t see any of the courvoisier sauce. I literally could not eat it. We left with uneaten food at approximately 11:00,p,m.
The decor and huge paintings were cartoonist , unlike other Capitol Grilles we have been to in others cities. The four hostesses were in panic mode and disarray.
This is a special highly thought of high-end restaurant with a “business casual” dress code (and yes this is Austin) but there were patrons in even blue jean cutoffs and others with inappropriate attire. We are no snobs, but come-on! Probably because of the long time, the party of 8 next to us were drunk, loud, shouting, toasting which filled the entire restaurant. and we could hardly be heard trying to talk among us four. Floor managers never took any initiative to calm them down. Nor did the managers give us an update on food. It was as if no one was in charge and woefully understaffed.
The exceptionally long wait without being given any updates, etc, the wildly rowdy patrons, poor quality and missing food makes me rate this zero for this particular visit
Atmosphere: 1
Food: 1
Service: 2
Darren Waggoner
I want to begin by acknowledging that our reservation was on Thanksgiving, and I fully understand that restaurants are extremely busy on holidays. However, even with that in mind, the experience we had was far below what should be expected, especially at this price point.
Our server was noticeably inattentive throughout the meal. The table next to us had ordered several expensive bottles of wine, and it was clear that he was prioritizing them over his other guests. Our tuna appetizer was completely flavorless aside from a strong fishiness—there was no seasoning or spice to give it any depth.
We rarely saw our server, and eventually we felt we had no choice but to order all of our food at once. Drinks took 20–25 minutes to arrive. We repeatedly had to ask for water refills, and it took over 35 minutes before bread was brought to the table, despite being told it would come right away. Dirty plates sat in front of us for most of the evening because he never cleared them. Another server actually did more for our table than our assigned waiter.
What made this even more disappointing was the complete lack of engagement from management. As a former restaurant manager myself, I know the importance of checking in with guests, especially on a busy holiday. The managers walked back and forth between the kitchen and bar all night but never stopped at a single table—not ours or anyone else’s. We complained more than once, yet no manager ever came by to address the issue.
For a bill totaling six to seven hundred dollars for five people, plus tip, this was an unacceptable experience
Atmosphere: 3
Food: 3
Service: 1
Edmund Buckley
This was the WORST service in the history of dining in my 30 years living in Austin. It was downright shameful!!! I will NEVER be back!!! Good riddance!!
Atmosphere: 1
Food: 1
Service: 1
Mick
I gave it two stars overall because the filet mignon was excellent (although it was rare rather than medium rare as ordered). The service and (recommended) sea bass were extremely poor. I was in the restaurant for over two hours despite having a reservation. The hostesses were not honest about how long the wait would be. The waiter offered a free desert to placate us but went ahead and put the desert on the bill. I will not eat here again when there are so many fine dining experiences to be had in Austin.
William
Great food again. They overbooked the reservations so we didn't get seated until 30 minutes after our reservation time. Bar was so busy we couldn't get a drink after waiting 15 minutes. The manager got a round for our group after I expressed my frustration about these service lapses which was a nice gesture.
Brian
We booked for Thanksgiving evening as we had a lovely time last year. There was a tremendous drop off this year in service and quality. Didn't receive our drinks for nearly 25 minutes after we ordered. Server kept placing empty used glasses in the piano next to our table. No one picked them up. Food took nearly 90 minutes to be served from the time we ordered. My steak was room temperature but we were so disappointed I just ate it and we left. Won't be returning
laureen
Our reservation was for family thanksgiving (no pressure). We all agreed it was the best thanksgiving we've had. So I will see you before next year but, I think you may need to put up with my family every year Capital grille.
One of the most consistent high quality places in Austin. Steaks are always perfect and the Wagyu burgers are fabulous. Love the bar vibe. Highly recommend!
Norma
We celebrated our 24th wedding anniversary last night. Both Thomas and Charles made our night! They were amazing working together to ensure our evening was expectacular! From our oyster appetizer to our dessert, they treated us like royalty! We will certainly be back! Thank you guys for making us feel so loved, it made our night extra great!
Frederick
We celebrated our 52nd Anniversary at the Capital Grill - Austin and it could not have been better. Our table was decorated and Happy Anniversary card was displayed. When we told Matthew our server we had many kind words for us, then he sent over Avi the Manager he also had some nice words for us and then asked what we had ordered. He made wine recomendations and comped the wine. At the end of the meal we would not let us pay for the dessert. Both men made our day very special and we will not forget the special treatment at the Capital Grill. Thank you very much!
Sophie Woodliffe
We had the loveliest evening at Capital Grille we were made to feel like kings and queens. I travelled over from the UK to see my partner and this really made our trip. Especially with our waiter Thomas who went above and beyond to make this a special reunion for us. Thank you!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Capital Grille Cheesecake, Bread Basket, Dry Aged NY Strip Au Poivre with Courvoisier Cream, Pan-Fried Calamari with Hot Cherry Peppers
Katie Cox
My husband and I came here to celebrate a special milestone and we were very pleased! I enjoyed the shrimp cocktail appetizer, which came with 5 large shrimp and a delicious cocktail sauce, while my husband started with the French onion soup. Both were delicious! He went with the Dry Aged NY Strip* au Poivre with Courvoisier Cream and I chose the Seared Sea Scallops with Maine Lobster and Asparagus Risotto. Heavenly! The scallops were cooked perfectly and the risotto was not too heavy. The Courvoisier Cream on the Strip was superb and complemented the steak exquisitely! For sides we got a half order (yes they do that!!) of asparagus and mushrooms and of wow! Yum!! The asparagus had a nice light flavor and were crisp, not mushy, and the mushrooms were amazing! In honor of our celebration we were brought two mini desserts, on the house, which due to being stuffed already, we had a bite of each and they gladly wrapped the rest up for us to take home. Highly recommend that Brûléed New York-style cheesecake! Our server was Brooke and she did a great job! Thank you for taking care of us! We will be back to explore more of the menu!
We hosted our company holiday event here last night and the entire process from beginning to end was above and beyond amazing! Kristi and Avi did a phenomenal job with helping me plan the event. With certain dietary restrictions they were super accommodating to all requests and even did more than asked for or expected. Our server, Matthew, and the rest of the crew did a phenomenal job with making sure all our guests were well taken care of. They knew every detail that I had previously talked about with Kristi. The food was amazing! Everyone at Capital Grille made our employee end of year celebration extra special and it was very much appreciated!
Atmosphere: 5
Food: 5
Service: 5
This was our first time visiting Capitol City Grill and they did not disappoint. Last night was wonderful. It was me and my husband's anniversary, our food was amazing. We could not stop talking about how the staff was so welcoming and pleasant. The manager Jasmine Peterson made a point to come to our table, talked with us and accommodated us in so many ways. The bartender Antonio Perry as well, was so welcoming. I can't leave our server out, Jaimison C. really patient and kind. Much appreciated,We will be back again for sure.
Mr. and Mrs. Jackson
As always at Capital Grill, we have a wonderful experience and celebration of holiday, special occasions, birthdays, etc.
Absolutely the worst fine dining experience I have ever had. Ever. I am 71 years old and we have traveled extensively. I took my adult family members on November 27 for dinner, with a 7:15 pm reservation. But after waiting in an exceptionally crowded check-in area we were not seated until nearly 830 and our drink and appetizer order was not taken until. 9:00. We stayed calm and respectful and the very good waiter apologized effusively but couldn’t give an estimate on our food. The steaks were overcooked and they had “run out” of things like Mashed potatoes. My steak au poivre arrived crusted over, overcooked, and I didn’t see any of the courvoisier sauce. I literally could not eat it. We left with uneaten food at approximately 11:00,p,m.
The decor and huge paintings were cartoonist , unlike other Capitol Grilles we have been to in others cities. The four hostesses were in panic mode and disarray.
This is a special highly thought of high-end restaurant with a “business casual” dress code (and yes this is Austin) but there were patrons in even blue jean cutoffs and others with inappropriate attire. We are no snobs, but come-on! Probably because of the long time, the party of 8 next to us were drunk, loud, shouting, toasting which filled the entire restaurant. and we could hardly be heard trying to talk among us four. Floor managers never took any initiative to calm them down. Nor did the managers give us an update on food. It was as if no one was in charge and woefully understaffed.
The exceptionally long wait without being given any updates, etc, the wildly rowdy patrons, poor quality and missing food makes me rate this zero for this particular visit
Atmosphere: 1
Food: 1
Service: 2
I want to begin by acknowledging that our reservation was on Thanksgiving, and I fully understand that restaurants are extremely busy on holidays. However, even with that in mind, the experience we had was far below what should be expected, especially at this price point.
Our server was noticeably inattentive throughout the meal. The table next to us had ordered several expensive bottles of wine, and it was clear that he was prioritizing them over his other guests. Our tuna appetizer was completely flavorless aside from a strong fishiness—there was no seasoning or spice to give it any depth.
We rarely saw our server, and eventually we felt we had no choice but to order all of our food at once. Drinks took 20–25 minutes to arrive. We repeatedly had to ask for water refills, and it took over 35 minutes before bread was brought to the table, despite being told it would come right away. Dirty plates sat in front of us for most of the evening because he never cleared them. Another server actually did more for our table than our assigned waiter.
What made this even more disappointing was the complete lack of engagement from management. As a former restaurant manager myself, I know the importance of checking in with guests, especially on a busy holiday. The managers walked back and forth between the kitchen and bar all night but never stopped at a single table—not ours or anyone else’s. We complained more than once, yet no manager ever came by to address the issue.
For a bill totaling six to seven hundred dollars for five people, plus tip, this was an unacceptable experience
Atmosphere: 3
Food: 3
Service: 1
This was the WORST service in the history of dining in my 30 years living in Austin. It was downright shameful!!! I will NEVER be back!!! Good riddance!!
Atmosphere: 1
Food: 1
Service: 1
I gave it two stars overall because the filet mignon was excellent (although it was rare rather than medium rare as ordered). The service and (recommended) sea bass were extremely poor. I was in the restaurant for over two hours despite having a reservation. The hostesses were not honest about how long the wait would be. The waiter offered a free desert to placate us but went ahead and put the desert on the bill. I will not eat here again when there are so many fine dining experiences to be had in Austin.
Great food again. They overbooked the reservations so we didn't get seated until 30 minutes after our reservation time. Bar was so busy we couldn't get a drink after waiting 15 minutes. The manager got a round for our group after I expressed my frustration about these service lapses which was a nice gesture.
We booked for Thanksgiving evening as we had a lovely time last year. There was a tremendous drop off this year in service and quality. Didn't receive our drinks for nearly 25 minutes after we ordered. Server kept placing empty used glasses in the piano next to our table. No one picked them up. Food took nearly 90 minutes to be served from the time we ordered. My steak was room temperature but we were so disappointed I just ate it and we left. Won't be returning
Our reservation was for family thanksgiving (no pressure). We all agreed it was the best thanksgiving we've had. So I will see you before next year but, I think you may need to put up with my family every year Capital grille.
Restaurantji Recommends
One of the most consistent high quality places in Austin. Steaks are always perfect and the Wagyu burgers are fabulous. Love the bar vibe. Highly recommend!
We celebrated our 24th wedding anniversary last night. Both Thomas and Charles made our night! They were amazing working together to ensure our evening was expectacular! From our oyster appetizer to our dessert, they treated us like royalty! We will certainly be back! Thank you guys for making us feel so loved, it made our night extra great!
We celebrated our 52nd Anniversary at the Capital Grill - Austin and it could not have been better. Our table was decorated and Happy Anniversary card was displayed. When we told Matthew our server we had many kind words for us, then he sent over Avi the Manager he also had some nice words for us and then asked what we had ordered. He made wine recomendations and comped the wine. At the end of the meal we would not let us pay for the dessert. Both men made our day very special and we will not forget the special treatment at the Capital Grill. Thank you very much!
We had the loveliest evening at Capital Grille we were made to feel like kings and queens. I travelled over from the UK to see my partner and this really made our trip. Especially with our waiter Thomas who went above and beyond to make this a special reunion for us. Thank you!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Capital Grille Cheesecake, Bread Basket, Dry Aged NY Strip Au Poivre with Courvoisier Cream, Pan-Fried Calamari with Hot Cherry Peppers
My husband and I came here to celebrate a special milestone and we were very pleased! I enjoyed the shrimp cocktail appetizer, which came with 5 large shrimp and a delicious cocktail sauce, while my husband started with the French onion soup. Both were delicious! He went with the Dry Aged NY Strip* au Poivre with Courvoisier Cream and I chose the Seared Sea Scallops with Maine Lobster and Asparagus Risotto. Heavenly! The scallops were cooked perfectly and the risotto was not too heavy. The Courvoisier Cream on the Strip was superb and complemented the steak exquisitely! For sides we got a half order (yes they do that!!) of asparagus and mushrooms and of wow! Yum!! The asparagus had a nice light flavor and were crisp, not mushy, and the mushrooms were amazing!
In honor of our celebration we were brought two mini desserts, on the house, which due to being stuffed already, we had a bite of each and they gladly wrapped the rest up for us to take home. Highly recommend that Brûléed New York-style cheesecake!
Our server was Brooke and she did a great job! Thank you for taking care of us! We will be back to explore more of the menu!
Atmosphere: 5
Food: 5
Service: 5
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