The Cheesecake Factory

10000 Research Blvd Suite 4602, Austin
(512) 241-0777

Recent Reviews

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Tayleen Coleman

Something Narly and Hinkie went down at this place yesterday. It left a bad taste in our mouths, although we didn't get a chance to savor any food. What happened was: after driving 75 minutes from another county, we called this restaurant to confirm the status of our reservations (at this point we were about 15 mins away from our destination), and lo and behold, we were informed that they had a power outage and were closed until further notice (or when the power was back on). Someone in our group wondered how there could be phone service if the power was out. This raised a little suspicion. However, be that it may, we ended up going somewhere else. Poor communi IS/cation was the.-cculprit here.

Food: 4

Phlexx Able

It's great, they always have good food, but like everything else, it's gotten very expensive.

Atmosphere: 3

Food: 4

Service: 4

Patricia Polito

Great menu

Atmosphere: 4

Food: 4

Service: 5

Henry L Kogan

For a chain It's the best. They always have a great selection and large portions at a fair price

Atmosphere: 5

Food: 5

Service: 5

Elizabeth Varble

Food was pretty good, service wasn't

Tasha Robles

It's a beautiful place to gave a nice dinner or lunch. Drinks are creative and tasty. There's no baby changing station which is disappointing when people go there for family dinners and special occasions, i.e., birthdays, anniversaries, etc. Hopefully one day soon they'll relook at thinking about the customers as a whole and add one to each bathroom. Our waiter was wonderful and accommodating I wish I could remember his name, but he was AWESOME! Customers service 10 🌟's.

Atmosphere: 5

Food: 4

Service: 5

Wesley A

Good value for your money, best selection of cheesecake and fun atmosphere.

Atmosphere: 5

Food: 5

Service: 4

charles smith

There a great team !

Atmosphere: 5

Food: 5

Service: 5

Usagi M

Everything was lovely even tho we waited a while for our food staff is crazy nice tho our server was nice I can’t remember his name but it was a mouthful but he was super sweet and very on point w whatever we needed love this location

Atmosphere: 5

Food: 5

Service: 5

Karen Freeman

After waiting a long time for food, it was terrible! They didn't have what I wanted to order from the menu, nor did they have the Crab cakes that my daughter wanted. The bread was very tough to chew and the Meatballs had the consistency of dog food. This location did not compare to my hometown of Fort Worth.

Atmosphere: 5

Food: 2

Service: 4

Jonathan Mueller

Yes! Yes! Yes! We will be back!

Atmosphere: 5

Food: 5

Service: 5

Sylvester Long

Jackson was outstanding!! From the moment we walked in to the moment we are our food, his service was 100% exceptional! Great customer service and very attentive to our needs!! We will be back!

Atmosphere: 5

Food: 5

Service: 5

Javier aguirre

So great and peaceful place!

Atmosphere: 5

Food: 5

Service: 5

Alex Ricks

I ordered the wrong cheesecake by mistake, and they were more than happy to remake the correct one for me! I will forever remember their willingness to help me out with my mistake. Thank yall so much!!

Frank Estrada

They food was awesome plus the service I would recommend it

Atmosphere: 3

Food: 4

Service: 4

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