Thurman's Old-Fashioned Burger

The airport employees who ordered after myself and other flyers got their food first. And my chicken was black and basically inedible. Waste of $19

Food: 1

I’ve had better microwaved TV dinner burgers than this. The bun was rigid and stale. The meat felt microwaved. The fries were “roasted potatoes”. And the bottled soft drink is $4.
Anything else would’ve been better.
I regret this burger.

Atmosphere: 2

Food: 1

Service: 2

Got a kids burger which was a decent size, two slices of tomato, several slices of onion. Patty and bun were dry. Other than the fresh vegetables, the burger was bland and had no flavor. Probably wouldn’t eat here again.

Atmosphere: 2

Food: 2

Service: 4

It’s was good ! The fries really different and soft ! The hot Dog muy bueno , little space to eat

Atmosphere: 3

Food: 5

Service: 5

Recommended dishes: All-Beef Hot Dog, French Fries

Customer service was the only thing that helped them

Atmosphere: 3

Food: 2

Service: 4

Awful, meat is on par with elementary school cafeteria. Worst 22 bucks I've ever spent.

Atmosphere: 1

Food: 1

Service: 2

OMG what a ripoff…. Ordered a $6.00 kids burger that comes with fried. Clerk with attitude asked if I wanted anything on it so I said yes but when I got the bill, before seeing what I was getting my bill was over $16.00! What a joke, the tomato was the size of a 50 cent piece. Also they will not tell you how much they’re charging for any extras…. STAY AWAY ITS A TOTAL RIPOFF

Atmosphere: 2

Food: 1

Service: 1

Worst chicken Philly cheesesteak ever !! Very salty with no other flavor besides the salt….
Don’t waste your money ( $18 )

Atmosphere: 3

Food: 1

Service: 3

The food is excellent. What isn't is the incorrect pricing and/or predatory charging that the employees do at the register. Burger (with fries) is listed at $17. And also posted that you can add a soda for $2. Which would be a total of $19. However, I was charged $19.99 for just the burger and fries and not given a drink. I confronted the worker, in a polite manner as I am a former service and retail industry worker myself. Well, I was flat out rejected and told that I would have to still pay the additional $2 for the drink. When I pointed out the discrepancy, the employee used the excuse that the digital signage had incorrect pricing, which I highly doubt. When I accepted that and walked away, I noticed that the employee made a comment under their breath that I did not comprehend. Although I don't anticipate being through the Austin airport again anytime soon, I do know when I return, I will not be choosing this establishment for my meal(s).

Atmosphere: 2

Food: 4

Service: 1

Recommended dishes: Signature Burger

Food is fine, but way overpriced. The service is beyond terrible. Each and every worker makes it incredibly clear that they do not care at all. I watched them give a refill to someone, but when I asked they said they don’t do refills. Just eat somewhere else.

Atmosphere: 1

Food: 3

Service: 1

I mean its in the airport so naturally the standards of a normal restaurant do not apply. Food is decent, but staff is very rude. 30 minutes to get food, no problem it wad busy, but I needed a refill of my drink by the time I got my food, guy just looked at me and shook his head no. I said okay, I will pay for a refill, he said I would have to buy a full meal to get another drink. What kind of policy is that?I would avoid this place if possible, there are other options.

Atmosphere: 1

Food: 3

Service: 1

This place was at the airport in Austin Texas. So of course you have to take that into consideration as most airport places aren’t going to stack up to their other locations.With that said the burger looked amazing as you can see in pictures, but it was kinda bland and dry.I’ve never heard of this place but everything I read on their signs sure made me feel it was going to be something special.At least I had time to get a thing to eat as my layover was only 45 minutes. It definitely filled me up.People were your typical airport working. They didn’t really want to be there, just like me.

Atmosphere: 3

Food: 3

Service: 3

Philly cheesesteak was perfect..super soft, flavorful, and hot! So were the fries! Not sure why so many bad reviews but they cook everything fresh.

Food: 5

40 minutes to get a burger and fries ??

Atmosphere: 1

Food: 1

Service: 1

Great burgers, fries are fire! Ask for Joey, he will take care of you!

Atmosphere: 5

Food: 5

Service: 5