UTea Pho

2222 Rio Grande St b120, Austin
(512) 394-7657

Recent Reviews

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Mia - azeneth

got the taro smoothie, very yummy and balanced.
also got the tiramisu crème puff and the breading/crème was much better than expected.

Atmosphere: 4

Food: 5

Service: 4

Anonymous

Eh. Okay pho. Could go somewhere else. But good if you are craving it.

Atmosphere: 3

Food: 3

Service: 3

Cora K

Our waitress was very nice but its taking 48 mins and counting to get one grilled pork sandwich to go…they told us they are prioritizing dine-in orders which is why my one sandwich was taking so long, but nobody told me that when I had ordered the sandwich 🥲

Honestly who would have expected one sandwich would take an hour to make, and they never told their customers this experience is what you get if you order it to go.

(Context: Sunday noon, I arrived when the restaurant was empty)

Daphne Staples

The past two times I’ve gone I’ve had a less than experience. Otherwise it has been fine.

The first time I ordered take out and the pho broth I got was incredibly sweet, way sweeter than normal and lacked salt.

The second time, it was packed so we waited for a table for about 40 minutes, they had run out of pho, I ordered fried rice. I waited for another hour after my friends had gotten their food and I watched a table that ordered after us get served the same dish I ordered before I got my fried rice togo after asking twice. They were nice enough to give a 20% discount.

It used to be fine and I could order with no trouble. I’m reluctant to go back when I have other options like sip pho or pho thaison.

Emily Liang

Very bad experience. We went when it was cold and it was super busy so we expected a long wait. However, I was waiting for 2 hours for my food and all my friends had finished eating by then but my food had not come out. I asked them to compensate for the food since I had been waiting for so long and 20 people who ordered after me had already gotten their food. They said it was not in their policy and threatened to kick me out. Worst place ever.

Atmosphere: 1

Food: 1

Service: 1

Steven

Good food, fast service, clean tables. Great place to eat, their pho reminds me of what my mom cooks.

Atmosphere: 5

Food: 5

Service: 5

Catrynth

Always busy around dinner time, but I enjoy their pho and drink options. Very affordable!

Atmosphere: 4

Food: 5

Service: 5

Julia L

One dish was made with the wrong meat and the other had a modification requested (no green onion) that was not respected and very poorly cooked chicken. Called for a refund but was sent to voicemail; will follow up tomorrow. Food was made super fast which seems nice but now I feel doubtful if the speed was responsible for the lack of quality. First and last time I stray from my go-to Vietnamese place (YaYa Cafe for whoever's curious!!)

Food: 2

Service: 1

The Real

Very unprofessional experience.

We called ahead of time and asked if they serve Vietnamese coffee and were told yes. When we arrived and ordered it, we were told they don’t actually make Vietnamese coffee—only espresso with condensed milk. We agreed to try one cup first.

The drink arrived iced, even though we wanted hot coffee. We asked for it to be replaced. They took the cup back and returned after a few minutes with a “hot” coffee. When we opened the lid, the milk looked separated and abnormal.

We asked if the same iced coffee had been microwaved. After checking with the kitchen, staff confirmed they microwaved the same iced coffee instead of making a fresh hot one.

This is unacceptable and unprofessional. Reheating a returned drink instead of preparing a new one raises serious concerns about hygiene and customer service. We were refunded, but this should not happen to any customer.

Atmosphere: 3

Food: 1

Service: 1

Marilda E. Rodriguez

This was over 15 dollars and it's not even what I ordered.

Food: 1

Service: 1

Paulo Alan Rubio Ibarra

Honestly the dumplings (honestly I forgot the name of the exact dish) were great, but the main meal was noddles with beef, and it it was disappointing, I definitely won’t order it again. Besides that everything was great,the waitress Andrew did a great job and the environment was good too.

Atmosphere: 5

Food: 2

Service: 5

Jamie Haynes

Dirty table and sub par food. The pho is generous with noodles which is why it is popular with College students ts but broth and veggies are lacking.

Atmosphere: 2

Food: 3

Service: 3

Chili Jross

Got to go pho, they put cilantro all in the bowl instead of on the side and mixed the Sriracha and the hoisin sauce in the same container. I assumed the Cilantro wpuld be on the side like the basil in most pho places. It tastes like soap to me so the pho tasted like soap even after picking most of it out. I like way less Sriracha than hoisin sauce so the fact that they were thrown into the same container was disappointing.
Won't be going back for pick up at the place.

The egg rolls were good.

Food: 3

Service: 5

MJ Bischel

This place is fantastic. I was in town visiting my niece and stopped in based on all the reviews. We had the brisket pho, chicken pad thai, and grilled pork spring rolls. Everything was so good. Highly recommend.

Atmosphere: 5

Food: 5

Service: 5

Krystal Lee

They keep increasing their prices yet not improving the quality or portion of their food. $16 for a bowl of subpar pho or fried rice is genuinely a scam. Disappointing to say the least!

Atmosphere: 2

Food: 3

Service: 5

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