Do not ever order cakes from here.I called 2 days ago and spoke with an employee who made promises that they would make sure the cake didn't come into contact with any peanuts, as we have a kid severely allergic.I updated the phone number when I placed the order and I know that because I received a text message regarding it and the bakery called the wrong number claiming they tried to call me yesterday in regards to it but that didn't happen. I even left my correct number for the person I spoke with as well.The cakes are apparently pre-made at a warehouse and shipped to them so all they do is ice them. Gross. Had I been aware of that I would've went to HEB but here I am screwed and nothing they can do and the employee I talked to on the phone was beyond rude and kept trying to put the blame on the Deli department when I know for a fact I updated the number but she didn't call the correct one.Beyond livid and won't ever be getting cakes from them in the future.
Poor service poor availability
Atmosphere: 1
Service: 1
pretty good
Do not ever order cakes from here.I called 2 days ago and spoke with an employee who made promises that they would make sure the cake didn't come into contact with any peanuts, as we have a kid severely allergic.I updated the phone number when I placed the order and I know that because I received a text message regarding it and the bakery called the wrong number claiming they tried to call me yesterday in regards to it but that didn't happen. I even left my correct number for the person I spoke with as well.The cakes are apparently pre-made at a warehouse and shipped to them so all they do is ice them. Gross. Had I been aware of that I would've went to HEB but here I am screwed and nothing they can do and the employee I talked to on the phone was beyond rude and kept trying to put the blame on the Deli department when I know for a fact I updated the number but she didn't call the correct one.Beyond livid and won't ever be getting cakes from them in the future.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends