Lovely place with really good food. A robot may deliver your food.
Atmosphere: 5
Food: 5
Service: 5
K C
Terrible food. Just get a beer and enjoy the patio. Just don’t expect edible food, better off going to Taco Bell. Told myself I’d never go back last time but have family in town and needed a place for the kids to play. I’ve lived in Austin my entire life and been to WIH a thousand times, but never again; spent $142 for a $10 meal.
Atmosphere: 3
Food: 1
Service: 2
Stephen King
Nicole was an amazing server, very friendly! Overall great place for Margs and Chicken Tenders!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Fried
Will Marx
The food at the location is great, Casey our waiter was the best and so attentive to us. We definitely will be coming back to this location going forward!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Fried
Jeff Kelso
Pretty cool place, though I don't know why they don't have any Austin area beers on tap.Also, I wasn't that impressed with the fish and chips, which is a customer favorite. They were red ... apparently, they were infused with jalapeño, which was not mentioned on the menu ... Only the jalapeño tartar sauce was mentioned. Also, it seemed like the fish wasn't completely cooked.
Atmosphere: 5
Food: 3
Service: 5
Pam Mitchell
I didn't enjoy being served by a talking tray on wheels. I expressed my feelings in that i only tipped 10 percent for the woman who took my order and nothing for the talking tray.
Atmosphere: 2
Food: 5
Service: 2
Mainor Mejia
I love their breakfast menu.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Chicken Fried Steak Breakfast
K K
The food is fresh and the outdoor space is great for families but quantities small. Wish they had more coffee choices.
Atmosphere: 4
Food: 4
Service: 4
Melissa Ann Howell Schier
The quesadilla was delicious, but one in our group got the baked Chicken and the serving size was really small, which was disappointing . the brownie cookie with ice cream Was delicious and the kids loved playing in the outdoor play area and the waitress was lovely.
Nicole was our very efficient, knowledgeable, friendly server with a good sense of humor, and our brunch was delicious.
Atmosphere: 5
Food: 5
Service: 5
Michael & McKenna Williams
Nicole was great best waitress we’ve had there she did
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Biscuits & Gravy
Michael Williams
Shout out to Nicole! The food is always great at the Waterloo! Get the brown sugar banana pancakes.
Atmosphere: 5
Food: 5
Service: 5
Don Steffen
Excellent breakfast
Steven J (Gilded Guide)
I recently visited Waterloo, drawn in by its vibrant atmosphere and family-friendly vibe. The place certainly delivers on its promise of a welcoming environment, especially for kids, making it a great spot for family outings. The decor and ambiance set a cheerful tone right from the start, offering a pleasant backdrop to our meal.However, the food didn't quite match up to the initial impression. The dishes we tried were somewhat lackluster, lacking the flair and flavor we were hoping for. It felt as though there was a missed opportunity to showcase more exciting and delicious options on the menu. Additionally, the chips, which can often be a highlight or a letdown at such establishments, sadly fell into the latter category. They tasted as if they were store-bought, missing that fresh, homemade quality that can elevate a casual dining experience.In conclusion, Waterloo has a lot going for it in terms of atmosphere and kid-friendliness, making it a potentially good choice for families looking to dine out. However, the culinary and service aspects leave room for improvement. With some tweaks to the menu and a boost in service enthusiasm, Waterloo could easily elevate itself beyond a 3-star rating. As it stands, it's a decent option for a casual meal out, particularly if the ambiance is your top priority.
Lovely place with really good food. A robot may deliver your food.
Atmosphere: 5
Food: 5
Service: 5
Terrible food. Just get a beer and enjoy the patio. Just don’t expect edible food, better off going to Taco Bell. Told myself I’d never go back last time but have family in town and needed a place for the kids to play. I’ve lived in Austin my entire life and been to WIH a thousand times, but never again; spent $142 for a $10 meal.
Atmosphere: 3
Food: 1
Service: 2
Nicole was an amazing server, very friendly! Overall great place for Margs and Chicken Tenders!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Fried
The food at the location is great, Casey our waiter was the best and so attentive to us. We definitely will be coming back to this location going forward!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Fried
Pretty cool place, though I don't know why they don't have any Austin area beers on tap.Also, I wasn't that impressed with the fish and chips, which is a customer favorite. They were red ... apparently, they were infused with jalapeño, which was not mentioned on the menu ... Only the jalapeño tartar sauce was mentioned. Also, it seemed like the fish wasn't completely cooked.
Atmosphere: 5
Food: 3
Service: 5
I didn't enjoy being served by a talking tray on wheels. I expressed my feelings in that i only tipped 10 percent for the woman who took my order and nothing for the talking tray.
Atmosphere: 2
Food: 5
Service: 2
I love their breakfast menu.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Chicken Fried Steak Breakfast
The food is fresh and the outdoor space is great for families but quantities small. Wish they had more coffee choices.
Atmosphere: 4
Food: 4
Service: 4
The quesadilla was delicious, but one in our group got the baked Chicken and the serving size was really small, which was disappointing . the brownie cookie with ice cream Was delicious and the kids loved playing in the outdoor play area and the waitress was lovely.
Atmosphere: 5
Food: 4
Service: 4
Great food and excellent service.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Nicole was our very efficient, knowledgeable, friendly server with a good sense of humor, and our brunch was delicious.
Atmosphere: 5
Food: 5
Service: 5
Nicole was great best waitress we’ve had there she did
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Biscuits & Gravy
Shout out to Nicole! The food is always great at the Waterloo! Get the brown sugar banana pancakes.
Atmosphere: 5
Food: 5
Service: 5
Excellent breakfast
I recently visited Waterloo, drawn in by its vibrant atmosphere and family-friendly vibe. The place certainly delivers on its promise of a welcoming environment, especially for kids, making it a great spot for family outings. The decor and ambiance set a cheerful tone right from the start, offering a pleasant backdrop to our meal.However, the food didn't quite match up to the initial impression. The dishes we tried were somewhat lackluster, lacking the flair and flavor we were hoping for. It felt as though there was a missed opportunity to showcase more exciting and delicious options on the menu. Additionally, the chips, which can often be a highlight or a letdown at such establishments, sadly fell into the latter category. They tasted as if they were store-bought, missing that fresh, homemade quality that can elevate a casual dining experience.In conclusion, Waterloo has a lot going for it in terms of atmosphere and kid-friendliness, making it a potentially good choice for families looking to dine out. However, the culinary and service aspects leave room for improvement. With some tweaks to the menu and a boost in service enthusiasm, Waterloo could easily elevate itself beyond a 3-star rating. As it stands, it's a decent option for a casual meal out, particularly if the ambiance is your top priority.
Atmosphere: 5
Food: 3
Service: 3