Wendy's
1910 W Braker Ln, Austin
(512) 596-2523
Recent Reviews
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Got the taco salad today the Chilli was nothing but beans and very watered down taste left a lot to be desired. I wouldn't recommend this at all
The rest of the meal was good
Atmosphere: 3
Food: 2
Service: 4
Recommended dishes: Jr Cheeseburger, Diet Dr Pepper
They staff is horrible around 8pm Saturday night. Rude horrible. I sit at the drive through and blowed and yelled with no response drove up to the window and there were two ladies standing there and the window was cracked up so I asked are yall open and the two ladies stepped away out of sight so then another lady pushing and cart walked up and came to the window very aggressive and rude and said she was asking could she help me but I had drove to the window and I said well they were standing there not saying anything and the lady replied they don't speak English so I replied then were is the manager and she said she is the manager so I said yall need to get rid of her if she can't understand the customer and at that time she said you can't talk about my coworker like that and good bye and slammed the drive through window in my face. Refused me service
Atmosphere: 1
Food: 1
Service: 1
Drive through mobile order prepared correctly and ready right away!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Baconator
Drive through white lady has a nasty attitude and treats her spanish employees horrible. She messed up on my mobile order. I came back with receipt. Receipt was correct but not my order. Gave me an attitude and nasty about it. I paid for my food . Then forgot to give me my fries after all that. Had to walk back and she sucking her teeth because I asked for my fries. Horrible. OMG got home and they didn't again with my burger. Now I have to go back WTG
Not good customer service you can't talk back to your customer's any kind a way Rude!!!
Service: 1
I had a bad customer service we order at the drive-thru and the employee Stephanie was rude and we order 2 chilli with onions and cheese and in one of them didn’t have cheese and they charge me ,99 for cheese we asked extra sour cream and butter they didn’t gave us the extra sour cream and butter we waited by the drive-thru window and she pretended not see us until another employee saw us and ask us if we needed something else and she gave us the extra things we asked
Service: 1
Workers do not speak up nor wait for you to give them details to your order.
Food: 3
Service: 2
Forgets to give me straws then I realize they also didn’t give me my frosty so I go back to get it and
They give me the same one they forgot To give me so know I had to go back and they give me liquid not ice cream and don’t give me a spoon like is this real I ordered my son a kids
Meal
And frosty and they forget all the stuff you obviously need straw for the drink amd spoon for ice cream if they don’t forget it these fast food places really tell me
Just cook at home get a snack to hold u over until you can cook your own because all this money for bs and then the bs is messed up ps this Wendy’s always forgets to give u items and 8/10 forgets straws
Food: 1
Service: 1
I liked the krabby patty meal
Atmosphere: 5
Food: 5
Service: 5
Chose to come here over Culver’s because it’s closer. Big mistake. My chicken sandwich was tough and chewy somehow, so I could not even finish eating it. I asked for no mayo and there was mayo, there was no tomato. I’ll choose Culver’s from here on.
Food: 1
Service: 1
Restaurantji Recommends
This place sucks
Atmosphere: 1
Food: 1
Service: 1
It’s painfully obvious why search of these employees can’t keep up. They never learned how to keep up with them in public. I know you want to help, but these morons are too proud to notice they are failures. Why would you want expect trash to be as valuable as in person service you failed !!!!
Atmosphere: 1
Food: 1
Service: 1
My breakfast was awesome
Atmosphere: 5
Food: 5
Service: 5
They would not turn on the lights for the menu board and when asked to turn it on the manager there at 8:45 pm on Wednesday 6/19/24 said she didn’t speak no English and wouldn’t turn it on. She was standing two feet from the window. Then when circled back around I catch her talking English. I guess she didn’t want to a black female. She threw her hands up in the air like whatever and threatened to call the police on me. I told her to go ahead and do it. I am going to call corporate office and complain to them to about the manager saying she know no English.
Atmosphere: 1
Food: 3
Service: 1
I did not expect this I ordered a chicken wrap and got home wrap came with no chicken had to go back to get my order replaced and looks like they just threw the food in the bag
Atmosphere: 1
Food: 1
Service: 1
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