Wendy's

11606 Ranch Rd 620 N, Austin
(512) 596-1731

Recent Reviews

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Amber

Placed an online order for pick up in the drive thru. Had to wait over 20 minutes. Needed to use the restroom while I was waiting. All doors were locked. I barely made it back home with the food. Thanks for that

Atmosphere: 1

Food: 2

Service: 1

joe d

What out of PLAIN does this store NOT understand? 5 orders in a row have EVERYTHING on it...

Atmosphere: 1

Food: 1

Service: 1

Branden M.

So I ordered this baconater to discover it was raw. When I returned to the store to complain I was met with an attitude of rudeness and dismissive attitude from their gm stefania. Ultimately another manager by the name of Paloma resolved the issue to my satisfaction but not until I had wait until they were ready to assist me. In my experience of being a patron here and during my short stint of being an employee here they definitely need HR training in dealing with people of color. Since a large majority of their staff are non English speakers.

Atmosphere: 1

Food: 1

Service: 1

Ms. Tre'

My kids insisted on going to this place. And didn't even enjoy what they considered food.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Cheese Fries, Jr Bacon Cheeseburger

Brandi McCrite

If i could give zero stars i would. If I'm even acknowledged, it's quick and impolite. Food is good when they actually get it right. Just stood in line for 5 minutes with someone in front of me, and was just stared at by three different workers, standing around. Didn't even attempt to greet either of us. Drive thru was empty and so was the lobby. I've tried this wendys a few times hoping it was just an off day. Nope.

Atmosphere: 1

Food: 3

Service: 1

Mr Snoopy

Great food and service!

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Hamburger

Joe Angel

Ordered online as I always do after my shift at work nearby. Usually I have no problems coming to get food this late before they close but tonight was a problem. Went and waited at the drive thru speaker for a while and no one answered so I drove up to the windows to see if anyone would come up to me. Nothing. I do this about three times until I go to the first window where I see two women doing dishes and wave them down. They only laughed and waved back at me. Sat there for a while until the saw me show them my phone through the window that I ordered online and they waved no. I understand you’re closing but I ordered 25 minutes before the closing time only to not get my food and waste my time.

Service: 1

B Real

Bad service lady with short white hair very rude

Atmosphere: 1

Food: 1

Service: 1

Ryan Kerbow

Always extremely slow service, and messing up orders. A lady refused to take my order today for no reason. Avoid this Wendy’s.

Atmosphere: 1

Food: 2

Service: 1

Michael Iseminger

I used to work at Wendy's when Inwas younger so I have a soft spot! Love the double combo!

Atmosphere: 5

Food: 5

Service: 5

Vicki Kielbasinski

Great food

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Dave's Combo

C

Just wanted to get a frosty , 3 different workers walked by us at the counter and never greeted us or even said “we’ll be right with you “

When they finally got to the register , of course they were out of what I wanted

Atmosphere: 2

Food: 3

Service: 1

Pablo Rodrigues

The place is very hot, the ac don’t work. It’s summer and the temperature has high.

Atmosphere: 1

Food: 5

Service: 3

Juca Mendes

Terrible place for you to come!!!! Look for another Wendy's, don't go to this one EVER. Terrible and stinky environment!!!!

Atmosphere: 1

Food: 1

Service: 1

Ali Asif

How is this place even open. Would put zero if i could worst fast food ive had. Food was old, fires and burger were disgusting. Bread bun was chewy. Fires had been sitting and had been fried many times.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Hamburger

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